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Kelley Auto Mall

Decatur, IN

4.9
234 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 234 reviews

August 22, 2024

Very easy process, emailed and test drove in the same day! Staff were very kind and helpful, stayed late to finish the process. More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael & Jacob
August 20, 2024

From the first phone call, Nick was super helpful, and supportive. He helped me better understand the world of financing. 10/10 definitely would recommend anybody for his services. More

by michaelwilliamsfhc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I appreciate Haley’s kindness and good help she was very knowledgeable. It was a pleasant experience. More

by vickistu96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Thanks so much for helping us out the door with our Jeep Cherokee! Hassle free. Hailey was quick to respond to emails. More

by Survivormom100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Pleasant staff. Clean facility. I appreciated the immediate response on internet. Hailey was very helpful and polite while dealing with my elderly parents. More

by pamela_penrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

I appreciate the way our salesman Luke and the staff worked to quickly complete the deal. More

by Brian H.
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

I purchased a vehicle from Kelly automotive group and I live about three hours away. The process was extremely smooth and efficient, the staff was very polite, and the vehicle was as advertised and beyond. More

by Johnhays1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrienne Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey Tonkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cress, James Yoder, Nathan Huges
August 09, 2024

They were friendly, helpful, and patient with my children. Great people work at this dealership. More

by drf2118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Sordelet
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Luke was very kind and patient with me all through the process of getting my car! . Highly recommend More

by Obi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Professional, great service, answered our questions, seemed transparent. Our van has been great so far, happy with our choice to use Kelley's. More

by alivingstone90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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