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Kelley Auto Mall

Decatur, IN

Overview
Employees
Reviews
Vehicles
4.4
486 Reviews
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1313 S 13th St

Decatur, IN

46733

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Showing 486 reviews

October 08, 2026

Very thorough and quick. Good value and very helpful service advisor. I liked the video More

by Gdreeves.george
Recommend Dealer
Yes
Employees Worked With
Greg Perry
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October 05, 2026

I was pleased with how polite the staff was. They also got my vehicle done before my doctor appointment like they promised. I appreciate that. Thank you! More

by twibil80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landan Wehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 05, 2026

Good We got a loaner which helped since we had other appointments to attend to More

by zollr189
Recommend Dealer
Yes
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October 04, 2026

Did a good job but it takes too long for just an oil change. 2-3 hours for an oil change is too long More

by JESTRICKER777
Recommend Dealer
Yes
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September 30, 2026

Jeff Meyers has been very great in getting what we wanted. We have enjoyed in working with him. More

by Pkpollard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 30, 2026

Helpful with explanations about my camera which is on recall. Waiting on a notice or response in reference to that. More

by liliaana0908
Recommend Dealer
Yes
Employees Worked With
Greg Perry
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September 25, 2026

I appreciate the honest and professionalism of the staff. I felt the quality of work was very high caliber. More

by D.wm.j
Recommend Dealer
Yes
Employees Worked With
Ethan
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September 25, 2026

Charged me $160 to tell me they couldn't update my ucconect. Took it to another dealership and they updated it no problem. More

by Josh_s_smith
Recommend Dealer
No
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September 22, 2026

Unsatisfied with how long it took for the repair to be done. Not notified in a timely manner when delays occured. More

by rlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jess in service?
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September 18, 2026

Very prompt. Kind above and beyond He was on top of everything and very efficient More

by Stateline1845
Recommend Dealer
Yes
Employees Worked With
The service manager
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