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Kelley Auto Mall
Decatur, IN
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 241 reviews
May 25, 2023
Nick is a Great salesman and dedicated to making sure the customer is completely satisfied!! customer is completely satisfied!! More
by Brandonjones084
Employees Worked With
May 25, 2023
Excellent people very friendly love the no pressure from salesman Luke was very good we will purchase pur next vehicle from Kelly salesman Luke was very good we will purchase pur next vehicle from Kelly More
by jms_gallagher
May 24, 2023
Luke Crandall is the guy to see. Fresh out of the automotive service industry he has experience with all makes and models. He is an honest upfront man and won't beat you around the b Fresh out of the automotive service industry he has experience with all makes and models. He is an honest upfront man and won't beat you around the bush. If you're in the market for a new or used vehicle give him a shout and I'm sure you won't be disappointed. More
by ChiefDingo
Employees Worked With
May 23, 2023
Luke is a great, honest individual and I would recommend anybody to see him about a new or preowned car. anybody to see him about a new or preowned car. More
by Goldsj97
Employees Worked With
May 23, 2023
Luke is an awesome guy! Super personable and honest. I would absolutely recommend him to anyone on the hunt for a new car. Super personable and honest. I would absolutely recommend him to anyone on the hunt for a new car. More
by acc10
Employees Worked With
February 01, 2016
Great service. I had my transmission replaced in my Dodge van, and they did a great job. They recommended the timing belt as well, and did it at a reduced price. I I had my transmission replaced in my Dodge van, and they did a great job. They recommended the timing belt as well, and did it at a reduced price. I would recommend them for any and all vehicle repairs. More
by ScottBrady
Employees Worked With
Marcus
August 17, 2015
The sold a car I had placed a deposit on. On July 29th 2015, I placed a deposit on a Corvette offered for sale by the dealership, stock # 2E145201. I secured financing from USAA in the amount On July 29th 2015, I placed a deposit on a Corvette offered for sale by the dealership, stock # 2E145201. I secured financing from USAA in the amount of $55k. Sales person Michelle Baldwin promised a better finance rate if I allowed them to run a credit report. They could not offer a better rate but I agreed to purchase the car for the asked price of $55,308. They have since sold the car to someone else despite promised from both Michelle Baldwin and John Morgan that my deposit had secured it. This would have been the first Chevrolet product purchased by me. I wanted to try and buy American, but guess I will go back to Toyota where I've never been treated this way. More
by GregL Oxford
Employees Worked With
John Morgan and Michelle Baldwin
April 29, 2015
dealer left out important details. Bought a 2013 chrysler town and country mini van with 20,000 miles..beautiful van..after the paper work was done and the sale was completed , I was in Bought a 2013 chrysler town and country mini van with 20,000 miles..beautiful van..after the paper work was done and the sale was completed , I was informed that the van only had 1 key fob...after I bought the van for $24,000 . When I brought it to the attention of the sales man, that I didn't think it was right to drop this on me after the sale was finale. .the sales manager Todd waybright, then became verbally abusive, and continued to put his hands on me . A new key fob is $300 new...Save yourself alot of hassle and avoid this dealer, they will be nice to you until they have your money, then treat you like dirt. More
by TScarlett
Employees Worked With
Todd Waybright
