Keffer Chrysler Jeep Dodge Ram - Service Center
Charlotte, NC
84 Reviews of Keffer Chrysler Jeep Dodge Ram - Service Center
Helpful Michael Turner, Kim Erickson and Will Conner have gone out of their way to help me with a bad situation from another dealership. They have a large se Michael Turner, Kim Erickson and Will Conner have gone out of their way to help me with a bad situation from another dealership. They have a large selection of Jeeps to pick from, great deals and a wonderful certified service department. More
Disappointed Dropped my car off to get inspected for a roaring in my drive tire, They say that all Firestones sound that way. But if all Firestones sound that way Dropped my car off to get inspected for a roaring in my drive tire, They say that all Firestones sound that way. But if all Firestones sound that way wouldn't it come from all the tires? And I got it back and its out of line. There are currently 2 recalls on my car and I asked that they are looked at while they have the car but nothing was done on that either. What the heck? More
Absolutely worst dealership ever From the moment I had bought my truck to now 10 months later I have had nothing but stress and heartache for this dealership. With ram box issues tha From the moment I had bought my truck to now 10 months later I have had nothing but stress and heartache for this dealership. With ram box issues that now I'll have become whole truck issues, I would suggest we never buying a vehicle from this company or Dodge More
Waste of time Brought my car in for an oil change but after 2 hours nothing was done. I would not recommend bring your car there for service. Brought my car in for an oil change but after 2 hours nothing was done. I would not recommend bring your car there for service. More
Ridiculous after sale service Bought the car two months ago, not too much to complain about the car and that's why I still leave them 1 star. Worst after sale service I have eve Bought the car two months ago, not too much to complain about the car and that's why I still leave them 1 star. Worst after sale service I have ever seen or heard. 1. The next day I signed the sale contract, they brought me a car with the tie pressure lights on and said " the light should turn off after driving several miles, and if it's not, I have to go to the Honda dealership". I was like xxx, but still I drove the car away hoping the light would turn off itself. And of course, it didn't turn off. I called the sales person's number 4 times, it was picked up the third time. And as soon as he heard my voice, he hang up the phone, and my number is blocked. I was like xxx. I drove back and asked the mechanical person there directly, luckily they figured it out and fixed it. 2. Today, I had some problem about tax and registration. I called their service number 3 times. Every single time, after I explained my problem, the lady just transfer my calls without saying anything, and after transfer, no one ever picks up the phone. I don't like to give bad comments, but this after sale experience is ridiculous. I would tell every friends about it and please go shop there if you want bad after sale service! ???? More
The General Speaks! Embarking on a major purchase is very stressful to say the least. General Washington, Jr. (yes that's his real name) gave me the tools I needed to mak Embarking on a major purchase is very stressful to say the least. General Washington, Jr. (yes that's his real name) gave me the tools I needed to make an informed decision and was VERY patient. NONE of that fast talking "hurry up and buy" mentality. Put me in the perfect vehicle!!! Thanks General More
Fast and friendly Thank you for once again getting me in and out as quickly as possible. Donnie, Priscilla, Mandy and Ryan are the best in the industry. Thank you for once again getting me in and out as quickly as possible. Donnie, Priscilla, Mandy and Ryan are the best in the industry. More
Very good. My buena a excelente atencion, gracias Donnie This time my experience with you was very well, because the customer service is faster you are put more ate icon our requirements and I can speak in m This time my experience with you was very well, because the customer service is faster you are put more ate icon our requirements and I can speak in my language. More
Wonderful experience!! Customer service was wonderful! My service rep was Sharon Ader. She was kind and friendly. She kept me updated on everything and apologized for the wa Customer service was wonderful! My service rep was Sharon Ader. She was kind and friendly. She kept me updated on everything and apologized for the wait period. My experience was great More
Awesome service Very friendly and professional staff, I would definitely refer friends to Keffer??. Thus far I have enjoyed my total vehicle purchase and service to t Very friendly and professional staff, I would definitely refer friends to Keffer??. Thus far I have enjoyed my total vehicle purchase and service to this point . Keep up the good work Dodge family. More