Keffer Chrysler Jeep Dodge Ram

Worst Experience EVER Terrible. Recently, I purchased a used 2008 Dodge Avenger from Keffer and was initially VERY happy with my purchase. However, I was incredibly disap Terrible. Recently, I purchased a used 2008 Dodge Avenger from Keffer and was initially VERY happy with my purchase. However, I was incredibly disappointed when I found that the maintenance Keffer did was lackluster and questionable. I had a loud noise coming from the struts that were placed on the vehicle by Keffer. As it turns out, the struts were TOO BIG (not sure how a trusted mechanic made that mistake). Thus, I took a trip to Keffer the next day and requested work to be completed. The service supervisor, CHARLES HENDRICKS, was EXTREMELY rude and dismissed my claims. He provided me with, possibly, some of the worst customer service I have ever experienced. With frustration, I took my complaints higher up and met with A.J., the service manager, whom provided me with excellent service and had the struts replaced. Now, a day after this service, I am experiencing oil leaks from the car. I will attempt to get THAT fixed tomorrow, but I have been EXTREMELY disappointed with the services at Keffer. Honestly, I would NEVER recommend anyone to make a purchase from this dealership. Terrible. HOWEVER, I would recommend COACH JONES as a sales person, his work is exemplary and he is EXTREMELY knowledgeable about the cars and the services provided at this establishment. More

Drove from Columbia to buy a new Cherokee Had been looking for a Cherokee with specific options on the web and found it at Keffer. We asked for more information and got it literally within a f Had been looking for a Cherokee with specific options on the web and found it at Keffer. We asked for more information and got it literally within a few minutes from Willie Hailey. We were able to agree on a purchase price with a trade over the phone - very convenient for us. Willie, Matt Knight, Emad Fahmy and Michael Turner each had a part in the sale. We thought it was very easy, low key compared to some "high pressure" experiences with other dealer car purchases in the past. Even the cleaning/detailing crew had our Cherokee looking great for pick up. More

What a pleasure! Lauren is amazing! She was thorough, kind and patient. We are so excited about our new car and are grateful to Lauren for amazing customer service. Lauren is amazing! She was thorough, kind and patient. We are so excited about our new car and are grateful to Lauren for amazing customer service. More

Ram Truck ownership I have had new Ford trucks (F150 and F250) for the last thirty years and they have all been very good trucks that lasted a long time and a lot of mile I have had new Ford trucks (F150 and F250) for the last thirty years and they have all been very good trucks that lasted a long time and a lot of miles. But I can honestly say that this is by far the best truck I have ever had. I don't know anything on this truck that I don't like or that I could improve. This truck has it all; best riding truck I have ever had, best looking truck on the road, and all kinds of power AND fuel economy. All I need now is a xxxx Cat Challenger to park beside it! (I am 64 years old but can still dream). Myles Handschu made buying this car the easiest new car purchase I have ever made. It is a pleasure to pick a dealer on the internet, call a stranger to sell you a vehicle, go to the dealership and get exactly what he promised and what you want in a timely manner. Good info about the truck, staight forward pricing and negotiation, Clear info on what the dealer could do for you after the sale. Keffer Chrysler Jeep Dodge Ram made buying a new vehicle easy, even if I was spending a great deal of money. More

"Excellent Buying Experience" I give many thanks to Mr. Mike Lewis. His patience was remarkable towards my brother and I. The knowledge and understanding that he has given to my I give many thanks to Mr. Mike Lewis. His patience was remarkable towards my brother and I. The knowledge and understanding that he has given to my brother and I had made it possible to choose the right vehicle for our service business. My brother and I are fussy buyers and not only Mr. Lewis help served our needs but he did a wonderful job of satisfying us with the purchase of a 2014 Promaster 2500 and now we are in business. I would recommend and also continue to buy my vehicle through Keffer Chrysler. The experience was pleasurable. More

2014 JEEP Wrangler Polar Edition*** Baught my first Jeep Wrangler!!! Great service from Willie and the rest of the staff here at Keffer. Would do business again. The Jeep is amazing and Baught my first Jeep Wrangler!!! Great service from Willie and the rest of the staff here at Keffer. Would do business again. The Jeep is amazing and more than what I was looking for. More

"Great Experience" Mr. Mike Lewis welcomed my family and I the minute we arrived on the lot. He was very concerned about me as well as my family. I was pleased to have Mr. Mike Lewis welcomed my family and I the minute we arrived on the lot. He was very concerned about me as well as my family. I was pleased to have salesman who more concern about the well being of my family and not just selling me a car. He continuously worked with me until I was able to get the car that met my overall needs and was appropriate for my budget. My overall experience with Mike Lewis and Keffer Dodge was great and I would recommend them to anyone I know. Thank you! Lendrick More

Great Experience Mr. Richie Carter welcomed me to Keffer when I pulled up. Right away he understood where I as coming from and what all I needed and wanted in a car. H Mr. Richie Carter welcomed me to Keffer when I pulled up. Right away he understood where I as coming from and what all I needed and wanted in a car. He walked me around gave me all the information I needed to make a great choice. I went with the Jeep Cherokee Limited. Richie really cares about the customer and did everything he could to get me where I needed to be in price to purchase my first car. He went back and forth mutliple times talking to his manager. Richie went above and beyond what I needed and asked for. I had a wonderful experience and will definitely be going back to Richie and Keefer Jeep for my next car. More

Buying experience Bought a new Jeep Cherokee. Mike Lewis, and Richie made it a very positive experience. These guys were a pleasure to work with through out the proce Bought a new Jeep Cherokee. Mike Lewis, and Richie made it a very positive experience. These guys were a pleasure to work with through out the process. More

Thank you!!! Amazing service! These two gentlemen helped me beyond anything anyone ever would have. I am definitely coming back for service and a new car when it' Amazing service! These two gentlemen helped me beyond anything anyone ever would have. I am definitely coming back for service and a new car when it's time. Thank you! More