Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Customer for life From the moment I stepped onto the lot I felt welcomed. Sandy, at the front desk was exceptionally friendly, my salesman,Willie Hailey, was very effic From the moment I stepped onto the lot I felt welcomed. Sandy, at the front desk was exceptionally friendly, my salesman,Willie Hailey, was very efficient, knowledge and professional. Last but not least Emad in finance made it happen. I'll be a return customer and will refer anyone I know in need of a car to Keffer. More
Easily the best ! Brandon really made my experience far superior than I could have imagined . I appreciated that he didn't try to push me beyond my budgetary constrai Brandon really made my experience far superior than I could have imagined . I appreciated that he didn't try to push me beyond my budgetary constraints . He was very knowledgeable about every aspect & he was very honest when it came to potential shortfalls as well as the positives based on my individual needs . Overall a great experience. I'll be coming back in the future ! More
AWESOME!!! We recently bought a 2015 Jeep Wrangler and are in LOVE with our new toy! Kim Erickson is the best car salesman I have worked with. She was polite, kn We recently bought a 2015 Jeep Wrangler and are in LOVE with our new toy! Kim Erickson is the best car salesman I have worked with. She was polite, knowledgeable, and most of all caring. She actually cared for the customer instead of just trying to push the car. This made for a relaxing atmosphere for us to by a car! Once we found "THE ONE", Kim and Julius helped us with our pricing. Julius is a man of his words and made us feel like we were family. We LOVED working with this amazing duo. I will recommend Keefer, Kim, and Julius to anyone who is interested in buying a Jeep. - JMS More
THE PLACE TO BUY I RECENTLY PURCHASED A USED 2013 DODGE RAM FROM KEFFER CHRYSLER, JEEP, DODGE, RAM. I WAS VERY HAPPY WITH MY SALESMAN BRANDON MELENDEZ, HE IS VERY KNO I RECENTLY PURCHASED A USED 2013 DODGE RAM FROM KEFFER CHRYSLER, JEEP, DODGE, RAM. I WAS VERY HAPPY WITH MY SALESMAN BRANDON MELENDEZ, HE IS VERY KNOWLEDGEABLE ABOUT THE PRODUCT AND NOT PUSHY AT ALL. ALSO KEFFER WORKED WITH ME ON THE PRICE AND GOT ME A GREAT DEAL! THANK YOU, CHRIS S. More
Wonderful Experience We had a wonderful new car buying experience. We were indecisive and Mr. Carter worked with us over a few day period. He helped us find the perfect ca We had a wonderful new car buying experience. We were indecisive and Mr. Carter worked with us over a few day period. He helped us find the perfect car and even though they didn't have one in stock they located one close by and brought it to us. I have bought multiple cars from here and each experience has been pleasant. More
Got my dream car Brian Duluth was great in answering any questions I had and in making the whole process painless. Angelo in finance was efficient in explaining all Brian Duluth was great in answering any questions I had and in making the whole process painless. Angelo in finance was efficient in explaining all the paperwork. More
I Found The "Dream" Used Car at Keffer Eric Cover was a brilliant and friendly salesman for us. We walked in and wanted to see a car that we had found on the internet that was at Keffer. Eric Cover was a brilliant and friendly salesman for us. We walked in and wanted to see a car that we had found on the internet that was at Keffer. Eric had phenomenal knowledge about the 2011 Subaru Outback which we found through the internet. We had many questions about this used Subaru and Eric was thorough with his answers. We felt extremely fortunate to work with him. WE BOUGHT THE CAR. WE LOVE THE CAR. Thank you Eric ! More
Worst Experience EVER Terrible. Recently, I purchased a used 2008 Dodge Avenger from Keffer and was initially VERY happy with my purchase. However, I was incredibly disap Terrible. Recently, I purchased a used 2008 Dodge Avenger from Keffer and was initially VERY happy with my purchase. However, I was incredibly disappointed when I found that the maintenance Keffer did was lackluster and questionable. I had a loud noise coming from the struts that were placed on the vehicle by Keffer. As it turns out, the struts were TOO BIG (not sure how a trusted mechanic made that mistake). Thus, I took a trip to Keffer the next day and requested work to be completed. The service supervisor, CHARLES HENDRICKS, was EXTREMELY rude and dismissed my claims. He provided me with, possibly, some of the worst customer service I have ever experienced. With frustration, I took my complaints higher up and met with A.J., the service manager, whom provided me with excellent service and had the struts replaced. Now, a day after this service, I am experiencing oil leaks from the car. I will attempt to get THAT fixed tomorrow, but I have been EXTREMELY disappointed with the services at Keffer. Honestly, I would NEVER recommend anyone to make a purchase from this dealership. Terrible. HOWEVER, I would recommend COACH JONES as a sales person, his work is exemplary and he is EXTREMELY knowledgeable about the cars and the services provided at this establishment. More
Drove from Columbia to buy a new Cherokee Had been looking for a Cherokee with specific options on the web and found it at Keffer. We asked for more information and got it literally within a f Had been looking for a Cherokee with specific options on the web and found it at Keffer. We asked for more information and got it literally within a few minutes from Willie Hailey. We were able to agree on a purchase price with a trade over the phone - very convenient for us. Willie, Matt Knight, Emad Fahmy and Michael Turner each had a part in the sale. We thought it was very easy, low key compared to some "high pressure" experiences with other dealer car purchases in the past. Even the cleaning/detailing crew had our Cherokee looking great for pick up. More
What a pleasure! Lauren is amazing! She was thorough, kind and patient. We are so excited about our new car and are grateful to Lauren for amazing customer service. Lauren is amazing! She was thorough, kind and patient. We are so excited about our new car and are grateful to Lauren for amazing customer service. More