Keffer Chrysler Jeep Dodge Ram

first time experience I was a first time buyer and they were exceptional! They made me feel like family and not just sale. There entire staff was friendly and awesome. I a I was a first time buyer and they were exceptional! They made me feel like family and not just sale. There entire staff was friendly and awesome. I am a recently college graduate with no credit they went above and beyond to help me get into a new car. I needed the car because I recently got a new job. I love all the people who assisted me in purchasing my car. I HIGHLY RECOMMEND anyone looking into buying a car to go to Keffer! They have an awesome team! More

Great salesmen and dealership I would highly recommend anyone to Brain Duluc. He was very kind and patient with me and my husband and made sure we understood everything about the I would highly recommend anyone to Brain Duluc. He was very kind and patient with me and my husband and made sure we understood everything about the car we bought. With the help of Julius Tindell they made sure we got the car we wanted. They have been there for any questions we have had. The entire staff at Keefer was very friendly and made sure we were taken care of. More

Good Experience Overall Willie Hailey did an excellent job working with us throughout the process. He was easy to contact and always got back to me quickly, which is Overall Willie Hailey did an excellent job working with us throughout the process. He was easy to contact and always got back to me quickly, which is very important to me. If you want to work with a salesman that will work for you then you need to call him. More

great dealership I would highly recommend this dealership to anyone looking for a great car at a great price. My experience was wonderful yesterday when I purchased ou I would highly recommend this dealership to anyone looking for a great car at a great price. My experience was wonderful yesterday when I purchased our new challenger. The staff was very friendly and the process was so quick I was in and out in a little over 2 hours!!! I will be returning to keffer to purchase any vehicles we decide to buy in our future!!! I recommend you do the same! More

A Date Night Journey We went on date night and ended up with a new vehicle. Willie was friendly, helpful and not too pushy. He was easy to get in touch with when we needed We went on date night and ended up with a new vehicle. Willie was friendly, helpful and not too pushy. He was easy to get in touch with when we needed him (we had to wait a few days before picking up the vehicle) and offered his help for anytime after. More

Stereotypical Used Car Sales - Bad I found a car on autotrader.com that was at Keffer Dodge. It was a used car. A couple years old, average mileage, not very heavily optioned. The pr I found a car on autotrader.com that was at Keffer Dodge. It was a used car. A couple years old, average mileage, not very heavily optioned. The price advertised was good though so I went to take a look and go for a test drive. There was another vehicle of the same year and model at a different dealership, with many more options, lower mileage and priced $1000 less online. I took the test drive with Tim who seemed nice enough. I was honest and showed him the advertisement for the other car, which included in its description the price of certain options when purchased new. It was obvious to me that this is what this was. At any rate, I asked Tim what the best deal he could make on this higher mileage, less optioned car was, in light of the existence of this other car. Tim said "let me go talk to the manager" and see what kind of price we can sell this for. I can only assume that Tim thought I was an idiot. Maybe I accidentally wrote "gullible" on my forehead or something. Tim came back with a printout indicating that he would sell the car to me for $3000 MORE than they had it listed for on their own website and $4000 more than the other car. He then tried to convince me that the other dealer would add those option prices to the price quoted and they would end up $1000 over their newly adjusted upward price. Other reasons why I think Tim felt I was particularly uninformed: He actually said these words to me: "On these V8 Chargers, people don't like to get the leather because they worry about sliding around". Uh huh. People don't like leather. Right, Tim. He also said this about the price listed on their website: "We're still trying to figure out how to advertise on the internet"... because... the internet hasn't been in existence for 20 years? Sure, Tim. He also said, "I don't think anyone could get qualified for the price we advertised", except him. He qualifies. He said that and he kind of laughed, as if it were very funny that he could buy it at that price, but I could not. So why advertise it at that price then, Tim? Basically, he confirmed every terrible stereotype of car dealers for me. He relied on the fineprint of the ad to explain why the price was different (it says something like "price includes all incentives applicable, blah blah blah. not everyone will qualify for all incentives". So yeah... if this were a court of law, it would hold up. But it's not. You're trying to convince me to buy something from you. I don't go to court to do that. I go and decide if I like the car, and if I feel like I am being given a fair price and treated well, I will buy the car. I did not feel this way at Keffer Chrysler Jeep Dodge Ram. So I went to the other dealer (Metrolina Auto Group) and bought the other Charger, which was priced exactly as their ad stated, no mumbo jumbo. That's how it should be done, Keffer. And Tim. More

Recent car purchase After a car accident deemed my previous vehicle a total loss, I visited Keffer Jeep to purchase a new vehicle. Kim Erickson helped me pick out the per After a car accident deemed my previous vehicle a total loss, I visited Keffer Jeep to purchase a new vehicle. Kim Erickson helped me pick out the perfect vehicle for me and was so kind and helpful throughout the process. She was patient with me as we narrowed down the selections and gave great information on their products. I highly recommend Kim and the team at Keffer Jeep. Santana Wilcox More

Friendly Was very impressed how well they deal with their customers. Worked with you until both sides are happy and content. I would recommend Michael Lewis an Was very impressed how well they deal with their customers. Worked with you until both sides are happy and content. I would recommend Michael Lewis and Richie carter to anyone who is looking for a car car experi More

best dealership hands down I bought a dodge avenger that I always wanted. I've never been to a dealership before that the entire staff were so friendly and welcoming they made m I bought a dodge avenger that I always wanted. I've never been to a dealership before that the entire staff were so friendly and welcoming they made me feel right at home. The things that I love about this dealership is that they actually care about the customer and are really hear for people they help. I would moat definitely recommend this dealership to anyone looking for a great car and even better people. More

Great Service Awesome dealership!!! I traveled all the way from west Virginia to go to keffer jeep. Special thanks to Richmond Carter for the great service and sale Awesome dealership!!! I traveled all the way from west Virginia to go to keffer jeep. Special thanks to Richmond Carter for the great service and sales experience. I am now the proud owner of a 2014 dodge ram2500. More