Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall a great experience! Worked with Joey - he was great! Just purchased a new Wrangler Limited Sahara and absolutely love it! Joey was extremely knowledgable and helpful. Joey helped us make the right decis Just purchased a new Wrangler Limited Sahara and absolutely love it! Joey was extremely knowledgable and helpful. Joey helped us make the right decision and made sure we received the best customer service possible. Mike was also very helpful on getting us the best possible finance options. Overall we are very happy with our experience and would definitely recommend Keffer Jeep! More
Great service I just purchased my new Jeep Wrangler Brian Duluc was my sales rep He did an awesome job He worked hard to give me a good price and all the informati I just purchased my new Jeep Wrangler Brian Duluc was my sales rep He did an awesome job He worked hard to give me a good price and all the information i needed and we had a few laughs as well I highly recommend him to anyone He was very kind and patient with me. More
Good Experience Worked with Leo... I was in need of a vehicle and wanted to come out as close the one I had prior. Leo went over and above to make sure I drove away h Worked with Leo... I was in need of a vehicle and wanted to come out as close the one I had prior. Leo went over and above to make sure I drove away happy. I enojy this truck better than the one I had before. Glad I went to Keffer. More
Thanks for making the buying process easy I wanted to thank both Brandon and you for making this the easiest, clean and quick car purchase I have had over the past 26 years. Now on our 4th Jee I wanted to thank both Brandon and you for making this the easiest, clean and quick car purchase I have had over the past 26 years. Now on our 4th Jeep Wrangler Unlimited I think we are hooked on both the car and dealership. Thanks for making the buying process easy as it should be although many of your competitors over complicate this process. I will send as many friends as possible to help you continue to grow your sales! Happy Holidays! John Wieler More
They can sell, but they can't service anything!!! The sales department is spectacular. They will do everything to close the deal and make you as comfortable as they can. With that being said, as soon The sales department is spectacular. They will do everything to close the deal and make you as comfortable as they can. With that being said, as soon as you need any service done, you might as well forget it. The service team lies, does not complete anything on time, and really does not complete anything at all. They make you wait a week and say they did something and when you get there, you see that nothing got done. Everything was either forgotten or not ordered. My ball joints, for example, were supposed to be replaced and I went to them and first I had to fight them to even replace them (and truck only had 6k miles on it), then they finally agreed that they needed to be replaced, and when I picked up the truck, NOTHING was done and they said the warranty would only replace them once (this would be the second time because they were faulty from the start). Every service worker has a terrible attitude and acts like you are a moron making up fake stories. Bottom line, every time I went there, I was so upset, and told myself that I would never buy or service a Dodge or RAM from them ever again!!! Actually, I might just to trade it in for a Ford :) More
Salles are great Sales are great great customer service will work with you and make a deal happen good prices and fair trade in offers Willie Hailey is the Man Sales are great great customer service will work with you and make a deal happen good prices and fair trade in offers Willie Hailey is the Man More
Happy Customer with my New Jeep Patriot :) ! Pierre was great! I didn't know if he'd be able to swing a deal for me, but he got it done. I so wanted to trade in the car I had, which I was unhap Pierre was great! I didn't know if he'd be able to swing a deal for me, but he got it done. I so wanted to trade in the car I had, which I was unhappy with this whole year....Don't buy KIA!! I ended up financing with the same company that my last car was with, & I now have a lower interest rate too. They did a really good job getting me what I needed, & I was desperate to get rid of the old car & get something that one, I felt safer in cause I knew it would be reliable, & #2, Jeep comes with a spare tire.... I also needed so much more space than what the old car had. I couldn't get the deal I needed in Arkansas, but they got me the deal I needed here in Charlotte. Thanks Pierre!!! More
Excellent Service The day i step in Keffer, It was like i was in heaven. Everything i wanted i got !! Left with a brand new 2015 Dodge Dart!!! The day i step in Keffer, It was like i was in heaven. Everything i wanted i got !! Left with a brand new 2015 Dodge Dart!!! More
Good car buying experience We had a horrible experience looking for a Jeep Wrangler in Gastonia. Ritchie was our salesman and he was great. We ended up purchasing a 2015 and g We had a horrible experience looking for a Jeep Wrangler in Gastonia. Ritchie was our salesman and he was great. We ended up purchasing a 2015 and got a much better deal than the 2014 we were looking at in Gastonia. The whole experience was great...and everyone was exceedingly nice at the dealership. I would highly recommend this dealership! Thanks, Kim & Mark Frazier More