Keffer Chrysler Jeep Dodge Ram

Car buying made easy!! My sales associate Leo made my first time car buying experience so easy and fun! I really felt like he listened to what I wanted and delivered on ever My sales associate Leo made my first time car buying experience so easy and fun! I really felt like he listened to what I wanted and delivered on everything that he said he would. If you are looking for a good deal go see Leo at the family store. More

Great Service The sales representative Lauren Copland was awesome. She did her absolute best to find me the best deal, even drove 30 minutes to the bank with me to The sales representative Lauren Copland was awesome. She did her absolute best to find me the best deal, even drove 30 minutes to the bank with me to get a loan. Definitely recommend this dealer and Lauren. More

Just purchased my first Jeep! To be perfectly fair, this was my first car buying experience. General Washington Jr (yes, that is his real name) came to help me. I had already done To be perfectly fair, this was my first car buying experience. General Washington Jr (yes, that is his real name) came to help me. I had already done quite a bit of research and knew exactly what I wanted. Fortunately, they had what I wanted on the lot for a starting price that I thought was fair. Mr. Washington was extremely helpful throughout the process and extremely easy to talk to. He and I went back and forth on the numbers a bit, but ultimately, I was able to work out a deal. Mr. Washington was very fair and I felt as if he was working with me 100% to meet my needs. The only downside was how long I was at the dealership for. I arrived at 2pm and left around 6pm. Again, this was my first time purchasing a car and as such I was pretty nervous. I had to make several calls that definitely delayed the deal. I would most definitely recommend Keffer Jeep to my friends and family. I felt I was treated properly throughout the whole experience. Don't go into a dealership and expect not to get some pressure, however I never felt I was uncomfortable at Keffer. More

Riding Happy!!! I had a wonderful experience purchasing my vehicle! Brandon Melendez was my sales rep and he did an awesome job! I live over an hour away and first I had a wonderful experience purchasing my vehicle! Brandon Melendez was my sales rep and he did an awesome job! I live over an hour away and first communicated with him over the phone. We discussed the vehicle and he called me back quickly with a great price on my car! I went into the location and loved the vehicle! They are very competitive and very customer oriented. When he was busy with another customer, he informed me and had Brian (another rep,who was great as well) work with me! What I really appreciated is they are VERY knowledegle about the vehicles, unlike a rep at another dealership I went to. Brandon patiently explained all of the bells and whistles that my new Chrysler 200 has and even took the time to pair my cell phone to my car so I can use this feature! I will definitely recommend them to anyone looking for a vehicle. I'm a Chrysler Girl, so I know where I will be going when it comes time to purchase again!! More

Beware of the Switcharoo Sadly, the used car sales team decided to change the price of the vehicle overnight, right after I requested the total cost invoice for the car. Bewar Sadly, the used car sales team decided to change the price of the vehicle overnight, right after I requested the total cost invoice for the car. Beware of the Used Car Salesman tactics at this dealership. Living 4 hours from the dealership, I had my brother check out the vehicle I was interested in purchasing. Leo (who assisted my brother on site) answered my questions, confirmed the price, and the informed my of the intention of the dealership to "wholesale" the vehicle (this is called salesmanship), since they didn't have a place for a Subaru on a Dodge lot. I secured my funds, requested the invoice to confirm out of state purchase costs (3pm), and waited for the document to arrive. The next day (10am), Leo sent it over....magically, Keffer decided to raise the cost of the vehicle by $750. Wiper blades, a turn signal bulb, and brake pads were the reasons for the increase, and a "third party" was blamed for the price discrepancy, as they listed the car too quickly? Note, this price was on the Keffer site for a week, and remained up for an additional week following my inquiry, Ultimately Mike Streng ended up calling me to say that the new increased price of the vehicle was not negotiable at all, even after I offered to purchase the vehicle as is. Even after expressing my displeasure of the price with to both Leo and Mike, all they could do was shift the blame to the mystery 'third party'. As a follow over the two weeks following my experience, I received a text each week from Matt Knight asking 'how can I help'? I explained the situation one reply, and in another asked him to give me a call. Both went unanswered. What good is a customer follow up if you don't respond? At the end of the day, I don't agree with ordering a cup of coffee at one price, and being charged something different. It's a poor way to do business. Mark Keffer as one company that cannot be trusted. More

First time car buyer!!! Pierre was an awesome salesman!!! He made the process so easy and even delivered my car to my door 450 miles away. I will recommend Pierre to all my f Pierre was an awesome salesman!!! He made the process so easy and even delivered my car to my door 450 miles away. I will recommend Pierre to all my friends!! More

Best Customer Service Ever We have purchased and had the sales experience of all types of luxury cars. Our 16 year old daughter had to have a jeep and as a parent we wanted the We have purchased and had the sales experience of all types of luxury cars. Our 16 year old daughter had to have a jeep and as a parent we wanted the best. Our experience with Kim Erickson and Julius Tindell was nothing short of perfect!!! Other sales people and dealerships could learn from the way they treat their customer at every turn! Thank You Kim and Julius for all you did. We couldn't have asked for more!! More

Fantastic Help I live 4 hours away from Charlotte and chose to do business with Keffer because of Heather Erazo and her work ethics. She went way beyond what othe I live 4 hours away from Charlotte and chose to do business with Keffer because of Heather Erazo and her work ethics. She went way beyond what other sales people have done to help me get into my new Sahara. Always prompt, courteous and business like. The dealership was friendly and well kept with lots of great inventory to choose from. They are very competitive in price and will actually listen to your offer. I will send all my friends and those who ask about my Jeep to Keffer and Heather. Great job and I will be back. More

relationship building car dealership I just purchased a used prius from Brian Duluc. He was very enjoyable to work with and very informative. He made sure that my wife and I felt comforta I just purchased a used prius from Brian Duluc. He was very enjoyable to work with and very informative. He made sure that my wife and I felt comfortable with our purchase and we had a few laughs as well. I thought the process went very smoothly and got a very good price for our car. Come to Keffer and enjoy a laid back experience that can actually be done quickly. I'm impressed with Mr Knight as well as Mike Maus in finance. Everyone took the nerves out of the situation. I felt like they were on my side, not just selling me something. Anyway, come to Keffer and ask for Brian and actually enjoy buying a car! Frank and Val More

Wonderful experience! I worked with Chris Preston over the weekend & have to say that my experience was nothing short of fantastic. I came in looking for a competitive pric I worked with Chris Preston over the weekend & have to say that my experience was nothing short of fantastic. I came in looking for a competitive price for one vehicle, and he was able to get me into a newer vehicle for a lower price than what I was paying elsewhere. I highly recommend working with Chris if you are looking for a seamless process from start to finish. Nothing was too complicated for him to explain, and he was patient with my mom and I as we looked over and discussed this BIG committment. Working with someone who makes you feel important as a customer and doesn't act like a sleezy salesperson, is a critical aspect to being successful and regarded as trustworthy. After the purchase took place, he was still easily accessible and responded quickly when I had questions about the new features in my Jeep. (Upgrading from a 2003 to a 2015 comes with a lot of new technology.) Chris took a lot of the stress out of this experience, and I am telling all of my friends to go see him if they are in the market for a new vehicle. Thanks, Chris, for making my first car-buying experience one that I will remember fondly! More