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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,499 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,499 reviews

February 05, 2015

Big help I would like to thank Kim Erickson for the help she provide in getting me out of a car I didn't want into a brand new 300. Thank you agaiin for the gr More

by kenbrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Feb 06, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Keffer Chrysler Jeep Dodge Ram experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, India Wiggins – Executive Assistant India.wiggins@dickkefferauto.com

February 04, 2015

Mark Dollard for Salesman of the Year!!!! My experience at Keffer was outstanding. This was primarily due the approach of one Mark Dollard. Mark is an extremely personable, honest, and profe More

by jstraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dollard
Feb 05, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Mark was able to show you what we strive to deliver. We appreciate your business and should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

February 03, 2015

The greatest car buying experience ever!!! Jacob is a great representation of Keefer Dodge. He has a humble spirit and excellent customer service Great Car buying from beginning to end. Than More

by bavonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 04, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Regards, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

February 03, 2015

Purchase of new Wrangler Unlimited Jacob & Mike did a great job handling my purchase of a new Jeep. They walked me through all of the options available to customize my new vehicle, brin More

by Rsatterfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Streng
Feb 04, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best Regards, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

February 02, 2015

Couldn't have asked for any better I purchased my brand new 2014 Jeep Cherokee through Keffer with the assistance of my son. I was in the middle of changing jobs and really couldn't be More

by rredman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cruz, Mike Maus, Donnie Gomez, Kim Erickson
Feb 03, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to write this review. Kim is great with people and focuses on what the guests needs. She will be pleased to hear about your positive experience. We appreciate your business and if you have any questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 31, 2015

Fantastic experience! 5 stars. Felt treated like family even though I was buying 10 year old car. From salesman Richie Carter, to service manager Donnie Gomez, to Ben and S More

by SCjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben & Shamier (sp?) in vehicle prep department, Donnie Gomez, Richmond Carter
Feb 02, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care. I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 30, 2015

Great Experience Kudos to Joseph Garcia and Tim Flynn on providing an exceptional experience. Great buying process and delivery of Vehicle to my home. Seamless and More

by BillF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Feb 02, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 27, 2015

Unbeatable Experience!! My wife and I recently purchased a new Grand Cherokee from Richie Carter and Mike Lewis at Keffer CJDR and we couldn't wait to start on this review. R More

by jt42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richmond Carter, Mike Lewis, Andy Bell
Jan 28, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We are honored to hear that your purchase visit with us has been so effective. Here at Keffer Chrysler Jeep Dodge Ram, customer satisfaction is our top priority. We are pleased to have helped you purchase your vehicle. Glad that you had such an excellent experience working with our team. If you have other car-related concerns, feel free to let us know. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 26, 2015

2015 Ram 2500 Some history first: I made the mistake in requesting info from a Web site my interest for a Ram 2500. From that I received many e-mails, calls etc fro More

by Kurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dollard
Jan 27, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Kurt, thank you so much for taking the time to write this review. Mark is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 26, 2015

Awesome experience. I got an unbelievable deal from Keffer. Mr. General Washington Jr. was one of the down-to-earth sales associates I've ever worked with, and we even en More

by cnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving this glowing feedback. We appreciate your feedback and are happy to hear that we were able to meet your needs. Here at Keffer Chrysler Jeep Dodge Ram, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Regards, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

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