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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,487 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,487 reviews

January 22, 2015

Joseph Garcia - 2015 JGC Limites Quick and painless experience overall - made buying my first car a walk in the park. I appreciate your patience and effort in making the overall exper More

by Cschmid88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Tindell, Mike Maus, Joseph Garcia
Jan 23, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. Be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 21, 2015

Keffer Dodge Dealership on Independence I purchased a 2014 Dodge Challenger at Keffer's Dodge dealership on Independence last week from General Washington (Yes that's his real name and it ro More

by NDTCHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Knight, Andy Bell
Jan 21, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We would like to thank you for your positive feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We look forward to seeing you again. We have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Regards, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 21, 2015

DO NOT GO HERE! Misrepresented our financial information to Capital One. Immediately wholesaled our trade in before receiving confirmation of financing. Will not retu More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Shaun Shore, Angelo Libman
Jan 22, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for the nice review, Thomas. Willie is a key component of our team here at Keffer Chrysler Jeep Dodge and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook and Twitter pages to stay in the loop with dealer events and special deals. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 21, 2015

Awful experience...after the deal was made! Have purchased (leased) numerous new vehicles from this dealership over the past 12 years. Previous experiences have been ok but this latest experienc More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Turner - General Manager, Brandon Melendez, Andy Bell, Angelo Libman
January 21, 2015

Great service Thank you Stacy for being courteous and for providing great service. The entire team was helpful in making the purchase of my Dodge Charger a wonderfu More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richmond Carter, Stacy Parham
Jan 22, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new purchase, Stephanie. Thank you for taking the time to write about your experience. It is magnificent to know that Stacy and our staff were able to provide you with the knowledgeable service that Keffer Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next visit, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 20, 2015

FINALLY A GREAT DEALER! I have been looking around casually for a new Overland specifically a v8! I live in Raleigh and have been dealing with Leith Jeep (terrible). To leith More

by RachelBice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
Jan 21, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Regards, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 20, 2015

Awesome Jeep Wrangler Unlimited Sahara I had been looking for a Jeep Wrangler Unlimited for a long time but just couldn’t find the right one at the right price. That all changed on January More

by psueng2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maus
Jan 21, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our guests. We look forward to assisting you with your future sales and service needs. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 18, 2015

WONDERFUL EXPERIENCE I am so happy with my recent vehicle purchase from Keffer Chrysler Jeep Dodge Ram! As soon as I walked through the door at KCJDR I was greeted and imm More

by Hattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 19, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that General was able to show you what we strive to deliver and I am certain that he will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 15, 2015

Willie Hailey sales representative and Mike Maus financing Awesome serivice from Willie Hailey! His knowledge helped me find the perfect jeep for me and my budget! With the help of Willie Hailey and Mike Maus, More

by Mcanadayuncc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Maus
Jan 15, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to write this positive review. At Keffer Chrysler Jeep Dodge, we always strive to provide the utmost in quality and customer satisfaction. It is wonderful to hear that Willie and Mike made it work for you and found the perfect vehicle that fits your budget. If you have questions regarding your vehicle, feel free to let us know. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

January 09, 2015

What an Awesome Experience!!!! We purchased a 2015 Jeep Patriot High Altitude from Leo and Shaun yesterday and it was an incredible experience... A little bit of background. We had More

by Llaurence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Shore, Leo Nasralla
Jan 12, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Your great feedback truly made our day. Our team works incredibly hard to exemplify our commitment to customer care. I am glad that Shaun and Leo were able to show you what we strive to deliver and I am certain that they will be glad to hear how happy you are with the service you have received. We look forward to making sure that you enjoy your car for many years to come. Check us out on Facebook and Twitter to take advantage of our monthly deals and specials. Sincerely, Joe Maus – Owner Operator – Joe.Maus@dickkefferauto.com

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