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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,487 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,487 reviews

March 16, 2015

Awesome Buying Experience Heather was awesome! She worked really hard to make sure my experience was pleasantly and that I left the dealership with exactly what I wanted! More

by LiaC8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Erazo
Mar 17, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

I am happy to hear that your time spent with Heather was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best Regards India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 10, 2015

Overall, great experience for purchasing from out of state. Bought a GC SRT from Keffer Chrysler from out of state. Richie Carter was the main point of contact for the sales process. I rate making my first out More

by caliente1701e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Richmond Carter
Mar 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for writing this awesomely detailed review. We couldn't be happier to see that you had a wonderful experience in our dealership. We appreciate guests such as yourself and we will do whatever we possibly can to make sure you know that. Thank you very much for choosing us. Be sure to check out the exclusive deals and specials found on our Facebook and Twitter pages. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 07, 2015

Excellent Experience Coach Jones makes it so easy to buy a car over the phone. This is the second brand new car I have bought from him in the past two years. More

by Dybryky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
Mar 09, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 03, 2015

We love our Ram! We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a More

by Suresh&Court
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Mar 05, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review. We will continue to offer excellent customer service to each and every customer we come in contact with. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 02, 2015

Super Star Service It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks criti More

by MichaelFaires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Bruce
Mar 03, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to write this review. Robert is great with people and focuses on what the guests needs. He will be pleased to hear about your positive experience. If you have any questions about your vehicle, please come back in to visit. Also, check our Facebook and Twitter pages to stay connected with local events and special promotions. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

March 01, 2015

Second time customer - great experience AGAIN! I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I w More

by JeepBabyDoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Kim Erickson, Angelo Libman
Mar 02, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for the great feedback. I am so happy that our team was able to help you find that car that you wanted and it is great to hear that you enjoyed the experience. We value every one of our guest and their opinions and it is so great to read such an amazing review. If you have any more questions please feel free to contact us. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

February 28, 2015

We love our JEEP! We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my qu More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andy Bell
Mar 02, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing about your visit with us. I am happy to hear that Willie and our team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

February 25, 2015

Best Car Buying Experience Ever! I was very successful in finding the most amazing jeep ever!! First of all let me say that Brandon and Andy exceeded all my expectations, I kept close More

by Melly21385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
Feb 26, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your experience with us, Melissa. At Keffer Chrysler Jeep Dodge, we work very hard to provide each of our guests with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Do not hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

February 25, 2015

Great sales experience. Kim Erickson Was my Sales consultant at Keffer Chrysler Jeep Dodge Ram. She was patient, understanding and made the transition smooth between custome More

by gqmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Feb 26, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to give us a positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible. I am so glad that Kim was able to show you what we strive to deliver. We hope that you will share your experience with your family and friends. Should you have further concerns, please do not hesitate to inform us. Also, like us on Facebook and Twitter for offers and updates from our dealership. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

February 21, 2015

Amazing Experience Lauren was amazingly helpful in the search for my new car. She was nice and not pushy. I already recommended her to a friend. Mike was also fri More

by swtchrypie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maus, Lauren Copland
Feb 23, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

I am happy to hear that your time spent with our sales associates was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle please come back to visit us. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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