Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome Buying Experience Heather was awesome! She worked really hard to make sure my experience was pleasantly and that I left the dealership with exactly what I wanted! Heather was awesome! She worked really hard to make sure my experience was pleasantly and that I left the dealership with exactly what I wanted! More
Overall, great experience for purchasing from out of state. Bought a GC SRT from Keffer Chrysler from out of state. Richie Carter was the main point of contact for the sales process. I rate making my first out Bought a GC SRT from Keffer Chrysler from out of state. Richie Carter was the main point of contact for the sales process. I rate making my first out of state auto purchase a 5/5 as far as interacting with Richie. Price was excellent. Contact was prompt and professional and very friendly. Richie even found me a less expensive deal for covered transport of the vehicle to my location. When the transport driver found a scratch on the rear spoiler, Richie had the spoiler replaced a brand new one within an hour and the SRT was shipped on time. Only critique was the registration and title clerk of Keffer Dodge. For whatever reason, the person responsible named Brittany was late with the processing. Couldn't get my license plate from the local DMV till a week later. Brought this to her attention 3 days before the temp plate expired. Richie expedited the procedure and the paper work was overnight shipped. Outside of that, would have given my experience with them 5 stars. I assume if I lived in NC where Keffer is located, the chance of having the license plate issue would be near nil. Overall, great expereince. Would definitely consider going back to Richie and Keffer again. More
Excellent Experience Coach Jones makes it so easy to buy a car over the phone. This is the second brand new car I have bought from him in the past two years. Coach Jones makes it so easy to buy a car over the phone. This is the second brand new car I have bought from him in the past two years. More
We love our Ram! We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a We came into the shop and had awesome customer service from Kim Erickson. She gave my husband and I the best customer service we've ever received at a dealership. Kim helped us find the truck we wanter, negotiated the price at a PERFECT rate, and treated us like family. We will be back! More
Super Star Service It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks criti It gives me great satisfaction to recommend Robert Bruce. Robert is highly charismatic and has a terrific presence. More importantly, he thinks critically, reasons well and has all the instincts of a great service advisor. More
Second time customer - great experience AGAIN! I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I w I bought a Wrangler here two years ago. Did almost the entire transaction online, paperwork was ready for me to sign when I got there. This week I went back and traded in my Wrangler for a new Trailhawk. I had picked out the one I was interested in and set up an appointment for test drive. Kim Erickson was my salesperson. She was incredible, very personable, no pressure, low key. I knew what I wanted and what I was willing to pay, so it made the whole experience very easy. While buying a car often takes the better part of an entire day, I was in and out in about 2 hrs with a test drive. I HIGHLY RECOMMEND Kim, she made a normally unpleasant experience very easy! More
We love our JEEP! We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my qu We had a great buying experience purchasing our new Jeep Wrangler at Keffer. The wife and girls love it. Everyone was helpful and answered all my questions. I'm still waiting on my fancy hat that all the salesman were wearing. ??. Thanks for everything Willie. More
Best Car Buying Experience Ever! I was very successful in finding the most amazing jeep ever!! First of all let me say that Brandon and Andy exceeded all my expectations, I kept close I was very successful in finding the most amazing jeep ever!! First of all let me say that Brandon and Andy exceeded all my expectations, I kept close contact all day with these gentleman and they pretty much sold me the Jeep over the phone. I certainly am please with them. Usually dealers will say what ever you want to hear to get you in to the dealership. I told them I lived two hours away and they were more than happy to help! By the time I arrived at the dealership Brandon was waiting outside for me. Jeep was completely detailed and ready to go all that was left was to value my trade and sign on the dotted line!! Also the finance gentleman who helped me made the experience a lot less nerve wracking than it usually is. He offered me extended warranties and explained everything in great detail!! Oh I forgot to mention Brandon also went above and beyond when he put my seat covers from my trade on to my new vehicle!! Your staff is truly impressive and most accommodating!! Thank you for making my car buying experience memorable!! More
Great sales experience. Kim Erickson Was my Sales consultant at Keffer Chrysler Jeep Dodge Ram. She was patient, understanding and made the transition smooth between custome Kim Erickson Was my Sales consultant at Keffer Chrysler Jeep Dodge Ram. She was patient, understanding and made the transition smooth between customer and sales manager back and forth. She kept my stay at the dealership short and enjoyable. Would definitely buy from her again. More
Amazing Experience Lauren was amazingly helpful in the search for my new car. She was nice and not pushy. I already recommended her to a friend. Mike was also fri Lauren was amazingly helpful in the search for my new car. She was nice and not pushy. I already recommended her to a friend. Mike was also friendly and made the visit very enjoyable. He made sure we understood everything and was very efficient. More