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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,499 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,499 reviews

June 22, 2015

Hands down amazing! Highly recommend! If you're looking for a great place to a buy a vehicle I would recommend Keffer. They have a wide variety to choose from and are willing to work with More

by Remelehickss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
Jun 23, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

We cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 17, 2015

Friendly people when you want to give them money I purchased a 2013 Subaru WRX from this dealership in Dec. 2014. It was a great buying experience. Stacy Parham, my sales rep, was professional and co More

by NatchesWay10
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Maus, Mike Streng, Stacy Parham
Jun 18, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

I’m discouraged to hear for the dissatisfaction you experienced with our service department. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 16, 2015

Love My New Jeep! Great Service and friendly interaction. Brandon Melendez is a Jeep guru. Brandon and team at Keffer worked hard to make sure the car of my dreams fit More

by K. Youngs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez, Mark Dollard
Jun 17, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this review, Youngs. We are very happy to hear that Brandon could help get you set up with the perfect new car for you. Congratulations to your beautiful Jeep Grand Cherokee. If there is anything more we can do for you please feel free to come back and see Keffer Chrysler Jeep Dodge any time! Take care. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 16, 2015

GREAT JOB! Willie and Emad worked very hard to get my approval for my New 2013 Dodge Journey. Thank you for doing a "Great Job". I Love my Car! More

by Christa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Christa, we appreciate you taking time to leave us a great review! We are pleased to hear Willie and Emad did a great job in assisting you in your new 2013 Dodge Journey. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 15, 2015

USED Car purchase - Great Experience I recently purchased a 2013 Mini Cooper from Keffer. Although the Mini Cooper is not this dealers "Sweet Spot" they did a terrific job showing me the More

by JeffSerenius@Gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Christian Baker
Jun 16, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this wonderful review! We really appreciate you leaving us your input. We are very pleased to hear that Christian, Matt and the rest of the Keffer team could make your car shopping experience so pleasurable and stress free. Keffer Chrysler Jeep Dodge’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thank you for the recommendations. Don’t hesitate to call or stop in if you should have any additional questions or concerns Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 13, 2015

Great Service! This was my second visit to Keffer. Last year my husband and I bought a Jeep for his parents. The internet salesman mistakenly offered us a rebate tha More

by squoddybody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jun 15, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second visit experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 10, 2015

Great experience all-around! It was an all-around great experience! I was not stuck in the dealership all day, my needs were met after viewing my circumstances, and the salesperso More

by Reinventedlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stacy Parham
Jun 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Keffer Chrysler Jeep Dodge! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Stacey went above and beyond for you; it is just an example of why she is such a great asset to our team. Congratulations on your new car! If there is anything else we can do for you just give us a call! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 10, 2015

An awesome experience I had an awesome experience at Keffer On Independence. At first I felt kind of like a fish out of water and obtaining a new vehicle wasn't in my futur More

by ReeRee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Tindell, Shaun Shore, Kim Erickson
Jun 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new car and thank you for putting your trust in Keffer Chrysler Jeep Dodge! We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. If you have any questions or concerns, please do not hesitate to come see us. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 09, 2015

First Class Dealership! Daniel Garcia was very knowledgeable and helpful during the process of me shopping for a new Jeep Patriot. He never made me feel pressured into buying More

by Blackwell1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Garcia
Jun 10, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

It was a pleasure to read about your third car buying experience at Keffer Chrysler Jeep Dodge. Congratulations on your new Jeep Patriot! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Daniel was able to provide you with such a knowledgeable and helpful experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 02, 2015

Kim Erickson Just purchased a 2015 Jeep Trailhalk from Kim Erickson. She was great to work with. She listened our needs, and made really great suggestions. No pres More

by A&CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Jun 03, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new 2015 Jeep Trailhalk! Thank you for taking the time to write about your experience. It is magnificent to know that Kim was able to provide you with the pressure-free and knowledgeable service that Keffer Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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