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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,487 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,487 reviews

June 16, 2015

Love My New Jeep! Great Service and friendly interaction. Brandon Melendez is a Jeep guru. Brandon and team at Keffer worked hard to make sure the car of my dreams fit More

by K. Youngs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez, Mark Dollard
Jun 17, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this review, Youngs. We are very happy to hear that Brandon could help get you set up with the perfect new car for you. Congratulations to your beautiful Jeep Grand Cherokee. If there is anything more we can do for you please feel free to come back and see Keffer Chrysler Jeep Dodge any time! Take care. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 16, 2015

GREAT JOB! Willie and Emad worked very hard to get my approval for my New 2013 Dodge Journey. Thank you for doing a "Great Job". I Love my Car! More

by Christa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Christa, we appreciate you taking time to leave us a great review! We are pleased to hear Willie and Emad did a great job in assisting you in your new 2013 Dodge Journey. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 15, 2015

USED Car purchase - Great Experience I recently purchased a 2013 Mini Cooper from Keffer. Although the Mini Cooper is not this dealers "Sweet Spot" they did a terrific job showing me the More

by JeffSerenius@Gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Christian Baker
Jun 16, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this wonderful review! We really appreciate you leaving us your input. We are very pleased to hear that Christian, Matt and the rest of the Keffer team could make your car shopping experience so pleasurable and stress free. Keffer Chrysler Jeep Dodge’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thank you for the recommendations. Don’t hesitate to call or stop in if you should have any additional questions or concerns Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 13, 2015

Great Service! This was my second visit to Keffer. Last year my husband and I bought a Jeep for his parents. The internet salesman mistakenly offered us a rebate tha More

by squoddybody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Jun 15, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second visit experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 10, 2015

Great experience all-around! It was an all-around great experience! I was not stuck in the dealership all day, my needs were met after viewing my circumstances, and the salesperso More

by Reinventedlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stacy Parham
Jun 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Keffer Chrysler Jeep Dodge! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Stacey went above and beyond for you; it is just an example of why she is such a great asset to our team. Congratulations on your new car! If there is anything else we can do for you just give us a call! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 10, 2015

An awesome experience I had an awesome experience at Keffer On Independence. At first I felt kind of like a fish out of water and obtaining a new vehicle wasn't in my futur More

by ReeRee23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Tindell, Shaun Shore, Kim Erickson
Jun 11, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new car and thank you for putting your trust in Keffer Chrysler Jeep Dodge! We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. If you have any questions or concerns, please do not hesitate to come see us. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 09, 2015

First Class Dealership! Daniel Garcia was very knowledgeable and helpful during the process of me shopping for a new Jeep Patriot. He never made me feel pressured into buying More

by Blackwell1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daniel Garcia
Jun 10, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

It was a pleasure to read about your third car buying experience at Keffer Chrysler Jeep Dodge. Congratulations on your new Jeep Patriot! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Daniel was able to provide you with such a knowledgeable and helpful experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 02, 2015

Kim Erickson Just purchased a 2015 Jeep Trailhalk from Kim Erickson. She was great to work with. She listened our needs, and made really great suggestions. No pres More

by A&CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Jun 03, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Congratulations on your new 2015 Jeep Trailhalk! Thank you for taking the time to write about your experience. It is magnificent to know that Kim was able to provide you with the pressure-free and knowledgeable service that Keffer Chrysler Jeep Dodge is known for. Please feel free to call or stop by if there is anything else we can do to help you. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

June 01, 2015

2015 Jeep Grand Cherokee My Wife and I were just browsing around and was not sure if we would actually purchase but Kim made our experience such a pleasant one that we felt ve More

by glen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Kim Erickson
Jun 02, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Glen, thanks so much for the nice review! Kim is a key component of our team here at Keffer Chrysler Jeep Dodge and she will be very happy to hear about your experience. Congratulations to your new 2015 Jeep Grand Cherokee. Please come back to see us if you need anything at all. Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

May 26, 2015

MATT KNIGHT is a JERK! Richie Carter is the most professional, sweetest, and funniest guy! He helped me with my 2015 Jeep Wrangler that I love very much. Finance Manager More

by SAYN0M0RE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knight, Richmond Carter
May 27, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to provide us with this feedback. We love hearing from our customers because it helps us to make sure that we are doing everything possible to achieve complete satisfaction. We're very sorry for any inconvenience that occurred in our sales department but are happy to hear that Richie was able to turn the situation around. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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