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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,499 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,499 reviews

August 03, 2015

best around to deal with Best people around to deal with, more then willing to go out of the way to help without pressuring you. Prices better then all other More

by richmach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre Upshur
Aug 06, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Don't hesitate to reach out if you have any further questions or needs. Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 29, 2015

CAMARO SS I found the car on the internet and was very much interested in it because of the low mileage for a 2013. The price was also reasonable. I gave Keffe More

by JIMMY T. CAMARO CRAZY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Jul 29, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this review, Jimmy! We really appreciate you leaving us your input. We are very pleased to hear that Kim could make your car shopping experience so pleasurable and warm. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 29, 2015

Back To Keffer To Make My Purchase I purchased my last vehicle from Keffer in 2010, a Ram 1500. The biggest reason I decided on Keffer was the customer service, and the competitive pri More

by #Panther Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McChesney. General Washington
Jul 30, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for reviewing your time spent at Keffer Chrysler Jeep Dodge. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Bob is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 28, 2015

Poor Service from Service Advisors and Repair Technicians They failed to communicate. My 2013 Jeep Wrangler Sahara had to go in for transmission repair, torque converter. The jeep sat a week before they start More

by RobertSmith8593
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sharon and AJ in Service
July 27, 2015

Great car buying experience Heather is the best sales consultant I have ever dealt with when buying a car. She actually listened to what I really wanted in a car. I would recomme More

by Alimiriello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Erazo
July 27, 2015

Jeep Grand Cherokee This is the 2nd vehicle we have purchased from Keffer, and we couldn't be happier. Kim Erickson was very helpful, a real pro. Explained the workings More

by CLTJeepGuy113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Erickson
Jul 28, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Keffer Chrysler Jeep Dodge and it’s great to hear of your continued business. Kim is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 26, 2015

We'll never be forgotten! WOW! Amazing experience. Whole team did an outstanding job. Our purchase didn't follow protocol, but we were given outstanding service. Process was s More

by 2015 Sunset Orange Jeep Unlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Willie. Congratulations to your 2015 Sunset Orange Jeep Unlimited. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Warm regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 24, 2015

Great experience Great dealership great people great vehicles. Brandon did a great job showing me the in and out of the jeep. Test drive was great. I will definitely b More

by Jeep fanatic 24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Melendez
Jul 27, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Keffer Chrysler Jeep Dodge working with Brandon! If there is anything else we can do for you just give us a call! Kind regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 24, 2015

Excellent service I am completely satisfied with my purchase. Going into the dealership I was skeptical, being a first time buyer. I wasn't sure that I would be able to More

by Jeremymcchesney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McChesney
Jul 27, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Jeremy, I am very happy to hear that your overall experience with us was excellent. Bob takes customer service very seriously and I'm thrilled to know that you are satisfied with your purchase. If you have any questions, please feel free to give me a call. I look forward to working with you again. Best regards, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

July 23, 2015

Good overall experience, needs improvement in finance proces Good part : Recently purchased a Jeep Wrangler and overall experience was good. I traded in my current vehicle and that can be quite a tricky proce More

by BrandNewJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaun Shore
Jul 23, 2015 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for your kind and honest review of Keffer Chrysler Jeep Dodge. We are very happy to hear that Willie could be so helpful on your purchase. We appreciate your feedback as it helps us grow as a dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, India Wiggins – Executive Assistant - India.wiggins@dickkefferauto.com

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