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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,484 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,484 reviews
August 19, 2015
We had a great expirience buying our jeep My fiancé and I just recently purchased our new 2015 Jeep wrangler . Our experience working with Leight Weiss was great, She took the time to show u My fiancé and I just recently purchased our new 2015 Jeep wrangler . Our experience working with Leight Weiss was great, She took the time to show us around and made it possible for us to find our dream car. Very happy for all the help we got from her. Thank you so much Leight Weiss More
by carolshava
Employees Worked With
Leight Weiss (sales)
August 14, 2015
Awesome Experience! 2012 Chevy Traverse I had an exceptional experience working with Myles on my trade, would buy from him again! One of the best car buy experiences I have ever had. Quick e I had an exceptional experience working with Myles on my trade, would buy from him again! One of the best car buy experiences I have ever had. Quick easy no hassle or haggle, worked with me on payments. WONDERFUL! More
by blythet81
August 06, 2015
Professional and Excellent Service - 2015 Dodge Charger We recently purchased a new 2015 Dodge Charger and worked with Xavier Almonte and Matt Knight. Excellent transaction from the beginning to the end! We recently purchased a new 2015 Dodge Charger and worked with Xavier Almonte and Matt Knight. Excellent transaction from the beginning to the end! Very courteous of our needs and of our time. We would highly recommend the dealership to our family and friends. More
by Jorasims
Employees Worked With
Jeff Reed , Matt Knight, Xavier Almonte
August 05, 2015
RAM 1500 Purchase, Great Service Went beyond the expected for me. Not only for my first new truck purchase, but a major issue as well. Great Guys! Thank You: Mark, Emad Frank and D Went beyond the expected for me. Not only for my first new truck purchase, but a major issue as well. Great Guys! Thank You: Mark, Emad Frank and Doug! Thank You again, Jeffrey More
by jaallen610
Employees Worked With
Frank, Doug and Donnie, Donnie Gomez, Mark Dollard
August 03, 2015
Work with Christian We recently purchased a 2015 Jeep Wrangler Unlimited Altitude and worked with Christian. The way he served us was incredible. He worked hard to get us We recently purchased a 2015 Jeep Wrangler Unlimited Altitude and worked with Christian. The way he served us was incredible. He worked hard to get us what we wanted throughout the process and it was refreshing based on experiences with other dealerships. He made the process as effortless as possible which in turn made it fun to work with Keffer. More
by jgm0508
Employees Worked With
Christian Baker
August 03, 2015
best around to deal with Best people around to deal with, more then willing to go out of the way to help without pressuring you. Prices better then all other Best people around to deal with, more then willing to go out of the way to help without pressuring you. Prices better then all other More
by richmach1
Employees Worked With
Pierre Upshur
July 29, 2015
CAMARO SS I found the car on the internet and was very much interested in it because of the low mileage for a 2013. The price was also reasonable. I gave Keffe I found the car on the internet and was very much interested in it because of the low mileage for a 2013. The price was also reasonable. I gave Keffer a call and got on the phone with KIM ERICKSON. How lucky could I be.? She answered all my questions and kept an eye on the car until I could arrive from out of town. She was great to work with. Has lots of energy and is warm and pleasant. If I had a business she would be the first person I would hire. Thanks KIM More
by JIMMY T. CAMARO CRAZY
Employees Worked With
Kim Erickson
July 29, 2015
Back To Keffer To Make My Purchase I purchased my last vehicle from Keffer in 2010, a Ram 1500. The biggest reason I decided on Keffer was the customer service, and the competitive pri I purchased my last vehicle from Keffer in 2010, a Ram 1500. The biggest reason I decided on Keffer was the customer service, and the competitive pricing. After visiting several Ram dealerships in the Charlotte area, I came back to Keffer to find the truck I was looking for. Exceptional customer service with Keffer again drove my decision to purchase my vehicle from this dealership. Two people I want to recognize. Bob McChesney- My salesperson. Although relatively new to Keffer, you wouldn't know it. Bob answered all of my questions and called me anytime I had something else to ask . General Washington- Finance- General made the finance part of the process seamless. He was very informative and knowledgeable about Ram services. I wouldn't hesitate to recommend Keffer to anyone looking for a new or used vehicle. More
by #Panther Fan
Employees Worked With
Bob McChesney. General Washington
July 28, 2015
Poor Service from Service Advisors and Repair Technicians They failed to communicate. My 2013 Jeep Wrangler Sahara had to go in for transmission repair, torque converter. The jeep sat a week before they start They failed to communicate. My 2013 Jeep Wrangler Sahara had to go in for transmission repair, torque converter. The jeep sat a week before they started, even though I was promised an earlier start date. Next, they neglected to order the part when they diagnosed the problem, therefore when they were able to start they didn't have the part. I picked the jeep up and only drove home and realized the jeep was skipping badly when going from 2nd to 3rd. I attempted to call and complain and their entire staff was rude. Next I emailed the general manager, apparently he is too busy to reply or doesn't care. I'm taking the jeep to Stateline Jeep in Ft. Mill, hopefully I receive much better service from them. I would not recommend Keffer for ANYTHING! More
by RobertSmith8593
Employees Worked With
Sharon and AJ in Service
July 27, 2015
Great car buying experience Heather is the best sales consultant I have ever dealt with when buying a car. She actually listened to what I really wanted in a car. I would recomme Heather is the best sales consultant I have ever dealt with when buying a car. She actually listened to what I really wanted in a car. I would recommend her to anyone that is looking for a new or used vehicle. She was awesome! Thank you again heather! I love my car! More
by Alimiriello
Employees Worked With
Heather Erazo
