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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,484 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,484 reviews
November 01, 2015
Great Customer Service Sydney gave a great overview of the features on the car and made sure I understood. I advice anyone to visit Keffer for their next car buying experien Sydney gave a great overview of the features on the car and made sure I understood. I advice anyone to visit Keffer for their next car buying experience. More
by James
Employees Worked With
Sydney Clark
October 31, 2015
Car Follow up I was interested in purchasing a car and Christian was very pleasant on the phone and in person. Christian was a diligent and prompt in answering any I was interested in purchasing a car and Christian was very pleasant on the phone and in person. Christian was a diligent and prompt in answering any questions or concerns I had in a timely manner and tried hard to make sure I could get what I needed for the car. More
by CoolHandFluke
Employees Worked With
Christian Baker
October 27, 2015
Great experience, satisfied with deal. My Sales person was Kim Ericsson. Kim was involved throughout the deal and I feel she represented me well. Kim is also very knowledgable of the produc My Sales person was Kim Ericsson. Kim was involved throughout the deal and I feel she represented me well. Kim is also very knowledgable of the product she sells. I would highly recommend her to anyone that takes the time to read this review. She deserves the highest commendation for her contributions to this dealership and is deservingly the one of the Best. More
by hvac81
Employees Worked With
Kim Erickson
October 22, 2015
Quick and Friendly! Our salesman was Willie and he sold me my 2015 Jeep Renegade. After months of searching and run arounds from other dealerships...Willie went the extra Our salesman was Willie and he sold me my 2015 Jeep Renegade. After months of searching and run arounds from other dealerships...Willie went the extra mile to not only find the jeep I wanted, but to also receive it and make sure it arrived in a timely manner. Willie was very professional, but also friendly and down to earth. He made sure that I received everything I wanted, but also made me feel right at home. I would recommend Willie any day! More
by jmsampson1
Employees Worked With
October 19, 2015
Was a good experience. Mark Dollard was a very helpful sales person. He gave me a lot of pros & cons, on my purchase verse other models. It was very helpful in my dession ma Mark Dollard was a very helpful sales person. He gave me a lot of pros & cons, on my purchase verse other models. It was very helpful in my dession making process. Overall everyone that I dealt. with, had a good attitude and was pleasure to work with. More
by Walter Arriola
Employees Worked With
Nick in financing , Mark Dollard
October 19, 2015
Great people here!! Easy to work with. This place was great. Most dealerships are hard to go in to, not here. Bob McChesney was amazing. Very helpful and very friendly, actually cared abou This place was great. Most dealerships are hard to go in to, not here. Bob McChesney was amazing. Very helpful and very friendly, actually cared about what i had to say. More
by cargiy2009
Employees Worked With
Bob McChesney
October 17, 2015
Amazing!!! The best one yet. Love the experience love the people and they are very helpful! And professional people! Loved the trucks they had on the lot. They will help you to Love the experience love the people and they are very helpful! And professional people! Loved the trucks they had on the lot. They will help you to there very best More
by Ram1500guy
Employees Worked With
Bob McChesney
October 14, 2015
Great Salesman I love my new Ram and Willie Hailey was great to work with. We have bought 2 vehicles from the dealership and the main reason we go back to Keffer is I love my new Ram and Willie Hailey was great to work with. We have bought 2 vehicles from the dealership and the main reason we go back to Keffer is to deal with Willie. He is always easy to to contact and works to make the deal work. If you go to Keffer ask for Willie, you will be happy you did. More
by rbdavis76
October 12, 2015
Great service Nicole and Matt at Keffer Jeep did a great job for me. Everything was hassle free and the whole transaction went smoothly and quickly. I would definit Nicole and Matt at Keffer Jeep did a great job for me. Everything was hassle free and the whole transaction went smoothly and quickly. I would definitely buy from Keffer Jeep again. More
by The Lep
Employees Worked With
Nicole Zimmerman, Matt Knight
October 12, 2015
2015 Dodge Durango R/T After 2 months of searching for the Durango that matched our exact criteria, we located our Durango at Keffer Dodge. We found a few that were similar After 2 months of searching for the Durango that matched our exact criteria, we located our Durango at Keffer Dodge. We found a few that were similar matches at other dealers, but all were a distance from our home in Ohio. We made calls to these other dealers, but no one seemed to want to put the effort into an out of state sale with a trade-in. We placed a call to Keffer after finding the EXACT vehicle we were looking for and Mr. Mark Dollard answered the phone. We could tell from the onset of the conversation after explaining the distance and advising that we had a trade that we would have to email pictures of for an appraisal, that Mark was a very motivated salesman. My wife and I were very impressed with Mark from the get go. Mark was able to handle everything over the phone and email, we were able to finalize the deal over the phone and paperwork was even sent to my home via UPS. We committed to the deal on a Saturday, got married a week later and made a road trip to Charlotte the following Monday to pick up our new vehicle. Mark even took the time meet us at the dealership on his day off to handle the delivery process. All in all, the experience with Keffer Dodge was like no other (and I sold cars for 15 years of my life). Mark was a pleasure to deal with, well worth the 7 hour drive that we made to pick up our new Dodge. It was very nice that there were none of the typical sales games played that you encounter at most other dealers. I plan on all future purchases to be with Mark Dollard at Keffer Dodge. Andy Bell and Pierre Upshur also added to a very pleasant experience as well as the guys in service who were willing to answer my miscellaneous mechanical questions. Mark Dollard and Keffer Dodge are highly recommended in my book. Thank you Mark! More
by R&C
Employees Worked With
Pierre Upshur, Mark Dollard, Andy Bell
