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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,499 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,499 reviews

March 04, 2024

This dealership was awesome. The customer service was on point. They had a variety of cars for me to choose from. More

by AB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon, Timothy Abram
Mar 07, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for reaching out! Our team works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 04, 2024

It was a great atmosphere with many options to choose from. The staff was cordial and greeted me where necessary. I refer all my friends to this location when they are in the market! More

by Brendan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
Mar 07, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much, for your unwavering support and for brightening our day with your kind words, Brendan. We are truly grateful to have a community that is so supportive. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 04, 2024

Deon is a true professional! He answered all of our questions and made buying a car really easy. I Will recommend him to my friends and family. More

by denzeljwilliams20
Recommend Dealer
Yes
Employees Worked With
Deon Damon
Mar 07, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that Deon and our team were able to provide you with the professional service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Rick Trinkl | General Manager | 980-304-1918

March 02, 2024

The team was incredibly friendly and professional. Brian Ramos, Greg and Richie were a joy to work with and I would wholeheartedly recommend them to friends and family moving forward. More

by LaurieGDolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Sewell and Brian Ramos, Richie Carter
Mar 06, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this amazing review and your kind word for Brian, Greg and Richie! We really appreciate your business, Laurie. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 29, 2024

It was so lovely dealing with somebody who cared. Robert Smith was so helpful and answered all my questions. I will definitely recommend this dealership. To all my friends More

by Mrs Duncan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! We are very happy to hear that Robert could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

February 28, 2024

Hugo was great to work with! He answered all of my questions and was available at all times to talk me through the buying process. I love my new jeep! More

by dmwinchpga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Calderon, Timothy Abram
Mar 04, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new Jeep. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 28, 2024

The salesman was great and very professional, he made my entire experience easy and fast More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Calderon, Robert Sajdak
Mar 01, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this amazing review! We really appreciate your business, Danny. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 24, 2024

Called to dealership, Lauren was super helpful. Gave me great customer service and was able to get everything resolved. More

by Alice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyn Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Michaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for your outstanding review, Alice! I'm very happy to hear that Lauren was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 24, 2024

From the moment we walked in Hugo was awesome. He had a very welcoming personality which helped knock off some anxiety we had. He was not pushy or trying to "get a quick sell". He was very intent More

by jontae716
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Calderon, Robert Sajdak
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

We really appreciate the kind recommendation, Jontae. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Rick Trinkl | General Manager | 980-304-1918

February 24, 2024

Robert Smith was easygoing and a pleasure to work with. Excellent customer service; would highly recommend! More

by morganjmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Morgan, we cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rick Trinkl | General Manager | 980-304-1918

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