Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bought a Cherokee Brandon at Keffer was very professional and extremely knowledgable about all the features (including the safety) of the Jeep Cherokee Latitude. The w Brandon at Keffer was very professional and extremely knowledgable about all the features (including the safety) of the Jeep Cherokee Latitude. The whole process was hassle free and an overall wonderful experience. Would Highly recommend Brandon and this dealership. Thank you! More
Totally a truly great experience Me and my wife had a fantastic experience at Keffer Jeep. We had the privilege of working with Will Conner who was the sales and leasing consultant. H Me and my wife had a fantastic experience at Keffer Jeep. We had the privilege of working with Will Conner who was the sales and leasing consultant. He took all of his time to make sure we felt at home at Keffer Jeep and helped us to purchase the Jeep that we saw on the Internet. By the next day we consummated the deal. A special thanks also to Jeff Reed in finance who played in two super bowls, Joey Maus the sales manager who made our deal possible and the ever wonderful Myles who taught us a thing or two other than just cars, a very enjoyable person. When you go to Keffer Jeep you are getting a lot more than an auto experience. Everyone there has a story to share to make your trip a wonderful experience. I totally recommend it. More
Jeep Purchase Mike was very friendly and not pushy at all. I told him what I can and can't do and he made it work. I got a great deal on an awesome Jeep. Will recom Mike was very friendly and not pushy at all. I told him what I can and can't do and he made it work. I got a great deal on an awesome Jeep. Will recommend Mike and Keffer off Independence to my friends and family. Thank you Mike! More
2016 Jeep Grand Cherokee Overland Had a great experience at Keefer Jeep. I was able to negotiate a great deal online. They had my truck ready when I got to the dealership. They actu Had a great experience at Keefer Jeep. I was able to negotiate a great deal online. They had my truck ready when I got to the dealership. They actually detailed the wrong truck accidentally but was able to resolve the issue very quickly. I highly recommend Keffer Jeep and its staff. More
Great experience! My experience while in the process of my recent Wrangler purchase was great. Will Conner was patient, knowledgeable and extremely pleasant to work wit My experience while in the process of my recent Wrangler purchase was great. Will Conner was patient, knowledgeable and extremely pleasant to work with. Everyone at every phase was considerate and non judgmental. I had a hard figure that represented the perceived value I was looking for in my Jeep and Will worked diligently as if he was my agent throughout the process. In most business deals it takes time, patience and compromise. I can certainly say that I always felt we would get there and never once did I consider looking elsewhere. This is my second vehicle in the last 2 1/2 years with this dealership and they are top notch always putting the customer first. They have repeatedly warned my business as well as my trust. More
Best customer service - Willie Rocks! Last month my husband purchased a Grand Cherokee from Willie. We actually had a great time shopping for his vehicle and Willie was the reason why! I Last month my husband purchased a Grand Cherokee from Willie. We actually had a great time shopping for his vehicle and Willie was the reason why! I had hinted about possibly being in the market for a new vehicle and when I returned to Keffer this past weekend he greeted me with "You're ready!?" I told him what I wanted in a new vehicle and he delivered!! I purchased the Unlimited Wrangler 75th Anniversary and I couldn't be happier! I can honestly tell you that I was speaking with other dealerships, but I didn't get the warm welcome from them that I did with Willie. I would recommend this dealership because its a great experience and Keffer has a great selection! I would highly recommend Willie, because of his positive personality and great sense of humor! -The Morgans More
Enjoyable, Fun Experience Every time I shop for a car I worry that it will be a long process and it brings back bad memories. Well, I can say working with Ji Bellacera made my Every time I shop for a car I worry that it will be a long process and it brings back bad memories. Well, I can say working with Ji Bellacera made my car shopping experience a real joy and I got the car of my dreams with a fair price for my trade and my new car. More
Just looking and I was hooked While I was getting my T&C serviced. I wandered over to check out the new Pacifica. I was interested and General Washington began to tell me all abou While I was getting my T&C serviced. I wandered over to check out the new Pacifica. I was interested and General Washington began to tell me all about the new Pacifica. He really knew the all the improvements Chrysler had incorporated into this car as well as the old things like " stow & go" that he knew I liked. I had dealt with General in the past and had a very good feeling about dealing with again. He was very patient with my many questions. After a test drive I was hooked. The sales and financial people at Keffer are outstanding an go that extra mile to satisfy their customers. A really good experience and I am delighted with this car. This makes the third car I have purchased with the help of General Washington and I highly recommend him and the Keffer dealership. That includes the sales,financial and service departments. More
I was just browsing and "wala" new car! I had the day off and decided to visit the Keffer Dealership to view a Jeep Wrangler I had saw online. When I arrived there I didn't see it on the lot I had the day off and decided to visit the Keffer Dealership to view a Jeep Wrangler I had saw online. When I arrived there I didn't see it on the lot. Unfortunately, it had been sold. I immediately thought I would go back home and surf the web for more options. Willie, approached me and drove me around the lot to find a vehicle comparable to what I was looking for. I didn't see my "dream car". Just as I had given up, Willie took his time and was able to provide me with a new Jeep, off the truck and work with me for a great interest rate and very reasonable payment! Willie rocks!!! More
Ridiculous after sale service Bought the car two months ago, not too much to complain about the car and that's why I still leave them 1 star. Worst after sale service I have eve Bought the car two months ago, not too much to complain about the car and that's why I still leave them 1 star. Worst after sale service I have ever seen or heard. 1. The next day I signed the sale contract, they brought me a car with the tie pressure lights on and said " the light should turn off after driving several miles, and if it's not, I have to go to the Honda dealership". I was like xxx, but still I drove the car away hoping the light would turn off itself. And of course, it didn't turn off. I called the sales person's number 4 times, it was picked up the third time. And as soon as he heard my voice, he hang up the phone, and my number is blocked. I was like xxx. I drove back and asked the mechanical person there directly, luckily they figured it out and fixed it. 2. Today, I had some problem about tax and registration. I called their service number 3 times. Every single time, after I explained my problem, the lady just transfer my calls without saying anything, and after transfer, no one ever picks up the phone. I don't like to give bad comments, but this after sale experience is ridiculous. I would tell every friends about it and please go shop there if you want bad after sale service! ???? More