Keffer Chrysler Jeep Dodge Ram

2016 Jeep Grand Cherokee Overland Had a great experience at Keefer Jeep. I was able to negotiate a great deal online. They had my truck ready when I got to the dealership. They actu Had a great experience at Keefer Jeep. I was able to negotiate a great deal online. They had my truck ready when I got to the dealership. They actually detailed the wrong truck accidentally but was able to resolve the issue very quickly. I highly recommend Keffer Jeep and its staff. More

Great experience! My experience while in the process of my recent Wrangler purchase was great. Will Conner was patient, knowledgeable and extremely pleasant to work wit My experience while in the process of my recent Wrangler purchase was great. Will Conner was patient, knowledgeable and extremely pleasant to work with. Everyone at every phase was considerate and non judgmental. I had a hard figure that represented the perceived value I was looking for in my Jeep and Will worked diligently as if he was my agent throughout the process. In most business deals it takes time, patience and compromise. I can certainly say that I always felt we would get there and never once did I consider looking elsewhere. This is my second vehicle in the last 2 1/2 years with this dealership and they are top notch always putting the customer first. They have repeatedly warned my business as well as my trust. More

Best customer service - Willie Rocks! Last month my husband purchased a Grand Cherokee from Willie. We actually had a great time shopping for his vehicle and Willie was the reason why! I Last month my husband purchased a Grand Cherokee from Willie. We actually had a great time shopping for his vehicle and Willie was the reason why! I had hinted about possibly being in the market for a new vehicle and when I returned to Keffer this past weekend he greeted me with "You're ready!?" I told him what I wanted in a new vehicle and he delivered!! I purchased the Unlimited Wrangler 75th Anniversary and I couldn't be happier! I can honestly tell you that I was speaking with other dealerships, but I didn't get the warm welcome from them that I did with Willie. I would recommend this dealership because its a great experience and Keffer has a great selection! I would highly recommend Willie, because of his positive personality and great sense of humor! -The Morgans More

Enjoyable, Fun Experience Every time I shop for a car I worry that it will be a long process and it brings back bad memories. Well, I can say working with Ji Bellacera made my Every time I shop for a car I worry that it will be a long process and it brings back bad memories. Well, I can say working with Ji Bellacera made my car shopping experience a real joy and I got the car of my dreams with a fair price for my trade and my new car. More

Just looking and I was hooked While I was getting my T&C serviced. I wandered over to check out the new Pacifica. I was interested and General Washington began to tell me all abou While I was getting my T&C serviced. I wandered over to check out the new Pacifica. I was interested and General Washington began to tell me all about the new Pacifica. He really knew the all the improvements Chrysler had incorporated into this car as well as the old things like " stow & go" that he knew I liked. I had dealt with General in the past and had a very good feeling about dealing with again. He was very patient with my many questions. After a test drive I was hooked. The sales and financial people at Keffer are outstanding an go that extra mile to satisfy their customers. A really good experience and I am delighted with this car. This makes the third car I have purchased with the help of General Washington and I highly recommend him and the Keffer dealership. That includes the sales,financial and service departments. More

Ridiculous after sale service Bought the car two months ago, not too much to complain about the car and that's why I still leave them 1 star. Worst after sale service I have eve Bought the car two months ago, not too much to complain about the car and that's why I still leave them 1 star. Worst after sale service I have ever seen or heard. 1. The next day I signed the sale contract, they brought me a car with the tie pressure lights on and said " the light should turn off after driving several miles, and if it's not, I have to go to the Honda dealership". I was like xxx, but still I drove the car away hoping the light would turn off itself. And of course, it didn't turn off. I called the sales person's number 4 times, it was picked up the third time. And as soon as he heard my voice, he hang up the phone, and my number is blocked. I was like xxx. I drove back and asked the mechanical person there directly, luckily they figured it out and fixed it. 2. Today, I had some problem about tax and registration. I called their service number 3 times. Every single time, after I explained my problem, the lady just transfer my calls without saying anything, and after transfer, no one ever picks up the phone. I don't like to give bad comments, but this after sale experience is ridiculous. I would tell every friends about it and please go shop there if you want bad after sale service! ???? More

I was just browsing and "wala" new car! I had the day off and decided to visit the Keffer Dealership to view a Jeep Wrangler I had saw online. When I arrived there I didn't see it on the lot I had the day off and decided to visit the Keffer Dealership to view a Jeep Wrangler I had saw online. When I arrived there I didn't see it on the lot. Unfortunately, it had been sold. I immediately thought I would go back home and surf the web for more options. Willie, approached me and drove me around the lot to find a vehicle comparable to what I was looking for. I didn't see my "dream car". Just as I had given up, Willie took his time and was able to provide me with a new Jeep, off the truck and work with me for a great interest rate and very reasonable payment! Willie rocks!!! More

General Washington delivers once again My wife and I went to Keffer dealer in Independence, we were greeted by General Washington a very nice gentleman, who took time to help us through our My wife and I went to Keffer dealer in Independence, we were greeted by General Washington a very nice gentleman, who took time to help us through our car buying experience. Excellent service More

Quick No Hassles My grandma was in need of a newer car. Keffer had a vehicle that matched what she was looking for, but is about a three hour one way trip from her hou My grandma was in need of a newer car. Keffer had a vehicle that matched what she was looking for, but is about a three hour one way trip from her house. We were able to get all of the price negotiations done over the phone, and had the car held for us without any issues. Any issues we after arriving at Keffer were handled by the salesmen. Overall a painless process More

Stacy Parham really knows his stuff My husband and I went in to Keffer CDJR without an appointment to test drive a new 2017 Pacifica minivan. We had to wait just a short while, and then My husband and I went in to Keffer CDJR without an appointment to test drive a new 2017 Pacifica minivan. We had to wait just a short while, and then a sales manager introduced us to Stacy Parham. We could tell pretty quickly that he's very knowledgeable about Chrysler vehicles as well as the competition. I had a postcard for a $50 gift card with a test drive, and Stacy took care of it when someone else originally mixed it up with some other promotion. Stacy was thoughtful to show us a number of features before we got rolling on the road, funny, easy going, professional, and patient with our questions. We never felt rushed or pressured. After the test drive he impressed us even more with his knowledge and research of Dodge Ram trucks and their competitors' vehicles as well. When it comes time for us to purchase I would not hesitate to come back to Keffer and work with Stacy. I would also recommend him to anyone in the market for a Chrysler, Dodge, Jeep or Ram. More