Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Birthday Car I was referred by a friend to the dealership. They were very attentive and did not pressure me to buy; actually came back 2 times before I purchased I was referred by a friend to the dealership. They were very attentive and did not pressure me to buy; actually came back 2 times before I purchased a car. Great experience...I would definitely recommend them. Special "thanks" to Shaun, Kim and Mike...you made by husband's 60th birthday a dream come true! More
The Best from start to finish! Our experience was on the Internet we told General Washington what we wanted and in 24 hours we were driving home from the dealership in a 2016 Jeep R Our experience was on the Internet we told General Washington what we wanted and in 24 hours we were driving home from the dealership in a 2016 Jeep Renegade Latitude. This was the most awesome experience for us. When they say you are now part of the family that is exactly how we felt. From the time we arrived at the dealership to the time we left we were treated with nothing but friendly, curtious and professional people. Not only was our trade-in value more than we thought but the rebates were even better. General Washington saved my husband and I over 8,000.00 dollars. If anyone asks where we purchased our jeep from you can bet I will send them to Keffer Dodge Jeep. Thanks to all the employee's there but especially to General Washington. More
2017 Grand Cherokee Summit I had been researching Jeep Grand Cherokees for almost a year and during that time I stopped by several dealerships not just in the Carolinas but also I had been researching Jeep Grand Cherokees for almost a year and during that time I stopped by several dealerships not just in the Carolinas but also making quick trips to dealers around the country while I traveled on business. I must say that the service at Keffer Jeep ranks among the best, if not at the very top. After making a simple web-inquiry on an inventory model, I was promptly contacted by Krystle Hager. Unlike other sales people, she was not pushy or obnoxious. Any question I asked, Krystle responded to promptly and often exceeded my expectations. She helped me find exactly the 2017 Grand Cherokee I was searching for but I had a long business trip and couldn't close the deal for almost two weeks. I was worried the vehicle I wanted would be sold by the time I got back. Krystle worked with her team to make arrangements for me to hold the vehicle until I could come in and sign the paperwork. She put me in touch with Pierre (who is also a class act) and we negotiated the terms. It was a quick negotiation with Pierre giving me a great price off the bat so I wouldn't have to haggle -- and after all my research I was shocked that I got the purchase price I was targeting. After the price was settled, Krystle walked me through the purchase step-by-step, patiently answering all of my emails, texts and calls. We pretty much did the entire deal without having to step on the lot. Finally, when it came to actually picking-up my car, Krystle checked every detail including making sure the car was absolutely show-room ready for me to drive off the lot. She really made it the best, most stress-free car buying experience of my life. Trust me when I say that Krystle Hager is a women of high integrity, warm character and very knowledgeable about the line of vehicles she represents. With Krystle on your side, you're in good hands. More
My Dream Jeep I went in to the dealership just looking to have my Jeep appraised. I knew I wanted to trade it in but wasn't necessarily prepared to do it that day. I went in to the dealership just looking to have my Jeep appraised. I knew I wanted to trade it in but wasn't necessarily prepared to do it that day. I dealt with Josh and he was great. Not one of those overly in your face gotta sell you something now kind of guys. As a young single woman walking in to a dealership by herself, I didn't feel like anyone was trying to take advantage of me. I was able to haggle to get the best price and wasn't afraid to walk away, and Josh could tell. He helped me get everything I was looking for. I highly recommend him when looking for your next Chrysler, Jeep, Dodge or Ram vehicle. More
Purchase of a 2017 Jeep Grand Cherokee My purchase was easy, painless and fun. Heather really helped in the research process as well as helped me find my perfect vehicle. She helped me comp My purchase was easy, painless and fun. Heather really helped in the research process as well as helped me find my perfect vehicle. She helped me compare cars prior to the sale and has been in touch after the sale to make sure all was well. More
Don't buy here Worse car buying experience. They aren't for your family. Myles lied about having repairs made to my vehicle and after many conversations made it so Worse car buying experience. They aren't for your family. Myles lied about having repairs made to my vehicle and after many conversations made it sound like it was a hunk of junk because it wasn't new. Joe was an accessory to the lies and Jamin was no help in getting it resolved. So after trying to negotiate with them to get the mirror fixed to adjust to be able to see past the rear of this giant SUV they were unwilling to repair it. At the very most it would have been $550 to replace the entire thing after making over $20,000 off of me that was too much to ask. Run the opposite way or check out Scott clarks they were much better than the so called "Family Store"! More
You are Amazing👍🏾👍🏾👍🏾 We had the Best car 🚗 buying experience with Kim. She is very nice, knowledgeable, sweet and honest lady. Thank you for your patience and kindness yo We had the Best car 🚗 buying experience with Kim. She is very nice, knowledgeable, sweet and honest lady. Thank you for your patience and kindness you shown our son Miles, he thinks you are very cool. People if you looking for a great salesperson please ask for Kim is "The Best". Rarsheen and I thank you from the bottom of our hearts. 🌟🌟🌟🌟🌟 Thanks so much Rarsheen, Ivy and Miles More
2017 Dodge Journey Being a first time car buyer the sales employee was very knowledgeable about the product and service that they could offer to make the car buying proc Being a first time car buyer the sales employee was very knowledgeable about the product and service that they could offer to make the car buying process less stressful. The finance associate that completed my paperwork made it very easy for me to understand my terms and other offers to make sure my vehicle was covered as far as extended warranties and other warranty options. Throughout the whole process the sales associate and the finance associate were very friendly and helpful. They made the process fast and easy. I would absolutely send family and friends to purchase here. They also have a great follow up process that makes you feel like they still have you on their mind to make sure you are completely satisfied with your purchase. Thanks Keffer!!!!! More
SEE COACH FOR A GOOD DEAL! SEE COACH to find the truck you want. Coach helped me to find the truck that I wanted for the price that I wanted. I couldn't be happier with my new R SEE COACH to find the truck you want. Coach helped me to find the truck that I wanted for the price that I wanted. I couldn't be happier with my new Ram 4x4. Coach made the whole experience a GREAT experience without the games the other dealers play! He's by far the best salesperson I've ever dealt with! This is the 2nd truck I've purchased from Keffer AND WON'T BE MY LAST! More
Best experience!! This is my third time purchasing a new car and Kim made it so easy and simple. They worked within our price range to get us what we were looking for. This is my third time purchasing a new car and Kim made it so easy and simple. They worked within our price range to get us what we were looking for. We even had fast service it felt like we were in and out of there. We would like to thank everyone that helped us out getting in the vehicle that we both love and have dreamed of having. I have been telling everyone about our experience at Keffer!! More