Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Highly Recommend I recently purchased a wrangler at Keffer Jeep and was really impressed. They offered great customer service. The service was great! Kim Erickson was I recently purchased a wrangler at Keffer Jeep and was really impressed. They offered great customer service. The service was great! Kim Erickson was awesome to work with and highly recommend her. She was very knowledgeable and did not pressure me. She answered all my questions and felt that she went above and beyond assisting me with my purchase. More
Fair dealership that takes care of their customers The initial vehicle I purchased developed some severe problems, within the first week of my ownership. I took the vehicle back, and while they'd have The initial vehicle I purchased developed some severe problems, within the first week of my ownership. I took the vehicle back, and while they'd have been 100% within their rights to tell me "sorry, you did buy this vehicle as is, no warranty", they didn't. Instead, they worked with me to actually take the vehicle back, and get me into an even better example than I'd initially bought. It's rare to find a company nowadays that take care of their customers..........I initially walked in, steeled for a fight.......they restored my faith that some company's do still care about customer service. More
Hard work by the whole team My experience with Keffer was absolutely phenomenal the whole sales staff from sales to finanance to sales managers worked hard to get the car I wante My experience with Keffer was absolutely phenomenal the whole sales staff from sales to finanance to sales managers worked hard to get the car I wanted and now have. More
Great buying experience!! I worked with Krystle, she made this the easiest buying experience I have ever had! Highly recommended for anyone buying to go see her to get your car I worked with Krystle, she made this the easiest buying experience I have ever had! Highly recommended for anyone buying to go see her to get your car! More
A-Game!! What happens when a father/daughter duo attempt to buy a car? You better bring your A-Game! The associates at Keffer did exactly that and more. From t What happens when a father/daughter duo attempt to buy a car? You better bring your A-Game! The associates at Keffer did exactly that and more. From the time I walked in the door a week prior to the time I left, there was no pressure, always a kind word, and a genuine attempt to show the upmost respect. Every attempt was made to ensure I walked away with a vehicle that "FIT" my needs. Mr. Willie Hailey was exceedingly patient and addressed any and all concerns presented, while being honest and straightforward. If you're looking to purchase a car without the stress, I highly recommend that you go see both at Keffer. S. McClain - Lake Wylie, SC resident More
easy as pie Great experience at this dealership. Made car buying rasy. They got me the car i didnt even know i wanted. Friendly staff and I highly recommend this Great experience at this dealership. Made car buying rasy. They got me the car i didnt even know i wanted. Friendly staff and I highly recommend this dealer. More
Would not sell their advertised price I called to confirm the availability and price on a vehicle I had seen on autotrader. I called and confirmed the price with two different people befor I called to confirm the availability and price on a vehicle I had seen on autotrader. I called and confirmed the price with two different people before I came up to test drive. I fell in love with the car and was ready to buy. When given the final price sheet, the cars price was almost 2,000$ more (even without all the fees) than what the online price was that I had confirmed. When I asked what had changed they said that they had never even posted the add. BUT I had called and confirmed with TWO DIFFERENT PEOPLE. The first person said I didn't "qualify" for it and if I would have read the fine print I would have known that. AND I DID- there's nothing that says I have to qualify. This is ILLEGAL. When I raised concern I got AWFUL attitudes. very poor customer service. Jay was the only nice person there. There is someone else I spoke too and I can't remember his name but he was absolutely AWFUL. More
JEEP COMPASS It was a pleasure working with General Washington. He provided excellent customer service to us, We truly want to thank him for his time and patienc It was a pleasure working with General Washington. He provided excellent customer service to us, We truly want to thank him for his time and patience. More
Jack Maus Delivers-Literally We are repeat customers at Keffer because of the excellent personal service and attention we are shown each time! Jack Maus remembered my husband want We are repeat customers at Keffer because of the excellent personal service and attention we are shown each time! Jack Maus remembered my husband wanted a Dodge Charger.. He called with a sweet deal. Within minutes we had the car details and he began working the numbers. Due to our hectic work schedules retrieving the car was an issue. Jack to the rescue..He drove the car to us and will take our trade in back..(we live in Woodstock, Ga) What service from start to finish. Even the financing process was painless with Jeff Reid. Thanks Keffer & Jack! More
Purchase of 2016 RAM truck Krystle in sales was great from start to finish. She did not pressure me into buying and was attentive to what I was looking for in a truck. I was o Krystle in sales was great from start to finish. She did not pressure me into buying and was attentive to what I was looking for in a truck. I was on vacation when I stopped in to make the purchase and while I was on vacation the dealership held the truck for me to take delivery when I got back. I am very satisfied with the sales and financing staff. Thank you for making the purchase a pleasure. More