Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great buying experience!! I worked with Krystle, she made this the easiest buying experience I have ever had! Highly recommended for anyone buying to go see her to get your car I worked with Krystle, she made this the easiest buying experience I have ever had! Highly recommended for anyone buying to go see her to get your car! More
A-Game!! What happens when a father/daughter duo attempt to buy a car? You better bring your A-Game! The associates at Keffer did exactly that and more. From t What happens when a father/daughter duo attempt to buy a car? You better bring your A-Game! The associates at Keffer did exactly that and more. From the time I walked in the door a week prior to the time I left, there was no pressure, always a kind word, and a genuine attempt to show the upmost respect. Every attempt was made to ensure I walked away with a vehicle that "FIT" my needs. Mr. Willie Hailey was exceedingly patient and addressed any and all concerns presented, while being honest and straightforward. If you're looking to purchase a car without the stress, I highly recommend that you go see both at Keffer. S. McClain - Lake Wylie, SC resident More
Would not sell their advertised price I called to confirm the availability and price on a vehicle I had seen on autotrader. I called and confirmed the price with two different people befor I called to confirm the availability and price on a vehicle I had seen on autotrader. I called and confirmed the price with two different people before I came up to test drive. I fell in love with the car and was ready to buy. When given the final price sheet, the cars price was almost 2,000$ more (even without all the fees) than what the online price was that I had confirmed. When I asked what had changed they said that they had never even posted the add. BUT I had called and confirmed with TWO DIFFERENT PEOPLE. The first person said I didn't "qualify" for it and if I would have read the fine print I would have known that. AND I DID- there's nothing that says I have to qualify. This is ILLEGAL. When I raised concern I got AWFUL attitudes. very poor customer service. Jay was the only nice person there. There is someone else I spoke too and I can't remember his name but he was absolutely AWFUL. More
easy as pie Great experience at this dealership. Made car buying rasy. They got me the car i didnt even know i wanted. Friendly staff and I highly recommend this Great experience at this dealership. Made car buying rasy. They got me the car i didnt even know i wanted. Friendly staff and I highly recommend this dealer. More
JEEP COMPASS It was a pleasure working with General Washington. He provided excellent customer service to us, We truly want to thank him for his time and patienc It was a pleasure working with General Washington. He provided excellent customer service to us, We truly want to thank him for his time and patience. More
Jack Maus Delivers-Literally We are repeat customers at Keffer because of the excellent personal service and attention we are shown each time! Jack Maus remembered my husband want We are repeat customers at Keffer because of the excellent personal service and attention we are shown each time! Jack Maus remembered my husband wanted a Dodge Charger.. He called with a sweet deal. Within minutes we had the car details and he began working the numbers. Due to our hectic work schedules retrieving the car was an issue. Jack to the rescue..He drove the car to us and will take our trade in back..(we live in Woodstock, Ga) What service from start to finish. Even the financing process was painless with Jeff Reid. Thanks Keffer & Jack! More
Purchase of 2016 RAM truck Krystle in sales was great from start to finish. She did not pressure me into buying and was attentive to what I was looking for in a truck. I was o Krystle in sales was great from start to finish. She did not pressure me into buying and was attentive to what I was looking for in a truck. I was on vacation when I stopped in to make the purchase and while I was on vacation the dealership held the truck for me to take delivery when I got back. I am very satisfied with the sales and financing staff. Thank you for making the purchase a pleasure. More
Birthday Car I was referred by a friend to the dealership. They were very attentive and did not pressure me to buy; actually came back 2 times before I purchased I was referred by a friend to the dealership. They were very attentive and did not pressure me to buy; actually came back 2 times before I purchased a car. Great experience...I would definitely recommend them. Special "thanks" to Shaun, Kim and Mike...you made by husband's 60th birthday a dream come true! More
The Best from start to finish! Our experience was on the Internet we told General Washington what we wanted and in 24 hours we were driving home from the dealership in a 2016 Jeep R Our experience was on the Internet we told General Washington what we wanted and in 24 hours we were driving home from the dealership in a 2016 Jeep Renegade Latitude. This was the most awesome experience for us. When they say you are now part of the family that is exactly how we felt. From the time we arrived at the dealership to the time we left we were treated with nothing but friendly, curtious and professional people. Not only was our trade-in value more than we thought but the rebates were even better. General Washington saved my husband and I over 8,000.00 dollars. If anyone asks where we purchased our jeep from you can bet I will send them to Keffer Dodge Jeep. Thanks to all the employee's there but especially to General Washington. More
2017 Grand Cherokee Summit I had been researching Jeep Grand Cherokees for almost a year and during that time I stopped by several dealerships not just in the Carolinas but also I had been researching Jeep Grand Cherokees for almost a year and during that time I stopped by several dealerships not just in the Carolinas but also making quick trips to dealers around the country while I traveled on business. I must say that the service at Keffer Jeep ranks among the best, if not at the very top. After making a simple web-inquiry on an inventory model, I was promptly contacted by Krystle Hager. Unlike other sales people, she was not pushy or obnoxious. Any question I asked, Krystle responded to promptly and often exceeded my expectations. She helped me find exactly the 2017 Grand Cherokee I was searching for but I had a long business trip and couldn't close the deal for almost two weeks. I was worried the vehicle I wanted would be sold by the time I got back. Krystle worked with her team to make arrangements for me to hold the vehicle until I could come in and sign the paperwork. She put me in touch with Pierre (who is also a class act) and we negotiated the terms. It was a quick negotiation with Pierre giving me a great price off the bat so I wouldn't have to haggle -- and after all my research I was shocked that I got the purchase price I was targeting. After the price was settled, Krystle walked me through the purchase step-by-step, patiently answering all of my emails, texts and calls. We pretty much did the entire deal without having to step on the lot. Finally, when it came to actually picking-up my car, Krystle checked every detail including making sure the car was absolutely show-room ready for me to drive off the lot. She really made it the best, most stress-free car buying experience of my life. Trust me when I say that Krystle Hager is a women of high integrity, warm character and very knowledgeable about the line of vehicles she represents. With Krystle on your side, you're in good hands. More