Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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love the pacifica I went in for an oil change and left in a new Pacifica, Will made the process so easy and seamless. He even helped me add a couple of things to the va I went in for an oil change and left in a new Pacifica, Will made the process so easy and seamless. He even helped me add a couple of things to the van and delivered it to my house. Best car experience I have ever had. More
Wonderful Experience Kim was so helpful and friendly! She took her time to make sure I understood everything involved with the purchase of my new Jeep. I never once felt p Kim was so helpful and friendly! She took her time to make sure I understood everything involved with the purchase of my new Jeep. I never once felt pressured into buying, which is one of the reasons I dread car shopping. The financial team worked with me to help me understand all the rates regarding my financing and kept things casual rather than condescending (I'm still learning about finances and banking). Everyone took their time, and I never once felt rushed. I'm just so sorry I can't remember everyone's name I met, but they were absolutely wonderful. So, thanks again to Kim and her team! I LOVE my new Jeep and the process it took to get it! More
Very nice Customer Service! I had another location and some how in speaking with Mr. Willie, I decided to check the dealership out and I am very glad I did. Ms. Sydney, Ms. Laure I had another location and some how in speaking with Mr. Willie, I decided to check the dealership out and I am very glad I did. Ms. Sydney, Ms. Lauren and Mr. Willie were great! Thank you all for the time and of course Great Customer Service. It was a pleasure in meeting and speaking with you all as this is my 1st suv jeep.🙂 More
Awesome Jeep Buying Experience. Today I bought me a new Jeep Grand Cherokee from Keffer Jeep. I had a great experience here and felt welcomed. My salesman General Washington Jr was s Today I bought me a new Jeep Grand Cherokee from Keffer Jeep. I had a great experience here and felt welcomed. My salesman General Washington Jr was super nice and very very helpful with everything. He wanted to make sure I was happy before I left. I highly recommend this dealership. More
Excellent Purchase Experience Contrary to some of the advertisements you may have seen on television, the is the "General you need to call!". I've been buying cars for almost 50 y Contrary to some of the advertisements you may have seen on television, the is the "General you need to call!". I've been buying cars for almost 50 years and this was one of the easiest purchases is I've ever done. The vehicle was well-explained/described, all my questions were answered and negotiations were handled expediently. I'll be back for sure!! More
2017 Jeep Grand Cherokee Laredo It was a pleasure working with General Washington, in identifying the right Jeep for me and my family. I look forward to a continued relationship and It was a pleasure working with General Washington, in identifying the right Jeep for me and my family. I look forward to a continued relationship and service from Keffer Chrysler Jeep Dodge Ram. More
We were unhappy with our buying experience. Prices stated online were not offered unless you met many qualifiers. That wasn't what we were expecting upon entering the dealership. Prices stated online were not offered unless you met many qualifiers. That wasn't what we were expecting upon entering the dealership. More
2017 Jeep Grand Cherokee Purchase I recently bought a 2017 Jeep Grand Cherokee from this dealership. I did a lot of research before I visited any dealership in order to minimize my tim I recently bought a 2017 Jeep Grand Cherokee from this dealership. I did a lot of research before I visited any dealership in order to minimize my time there and make the buying process easier. Keffer was one of the dealerships in the Charlotte area that had the Jeep I wanted so I went in for a test drive. I first met with Brandon Melendez and test drove the Jeep and left that day to visit a few more dealerships. Brandon was very diligent in following up with me and answering any questions I had in regards to the preliminary numbers they gave me. I responded to him with questions and his initial proposals were very clear to me with taxes, fees, etc. I also worked with Shaun Shore and Will Conner who were very quick to follow up with me and answer all my questions when Brandon was off. In the end I picked Keffer because of the professionalism, attentiveness, great customer service, and willingness to work with me during the negotiation process. I feel they were honest and transparent when it came to buying the car. On the day I went in to purchase the car, the process time took longer than I expected. It was a Saturday and I’m sure their busiest day of the week. However, Will Conner followed up with me after I left with my new car and offered floor mats to make up for a longer than expected wait time. I was very pleased that he went the extra mile to make sure I was happy with my purchase after I left the dealership. I give the whole process five stars. The only advice I would offer is to go in on a weekday (day or evening), if possible, to minimize your time there. More
Happy Scat pack owner So glad I chose Keffer over the surrounding dealers. I am now a proud owner of a beautiful 2016 Dodge Charger Scat Pack thank you Brandon. The seats a So glad I chose Keffer over the surrounding dealers. I am now a proud owner of a beautiful 2016 Dodge Charger Scat Pack thank you Brandon. The seats are so comfortable and the power is amazing! I will recommend Keffer to everyone I know. More
Car buying expierence I had a awesome car buying expierence from Anthony Murray! He was great! Awesome my finance manager Jeff Reed was a stud!! He sold me gap insurance an I had a awesome car buying expierence from Anthony Murray! He was great! Awesome my finance manager Jeff Reed was a stud!! He sold me gap insurance and a great warranty that was similar to my manufacturer warranty! More