Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
The Ultimate Buying Experience This is the 2nd vehicle we've purchased from Kim. She is customer focused, very knowledgeable about all their vehicles, especially the Jeep lineup. He This is the 2nd vehicle we've purchased from Kim. She is customer focused, very knowledgeable about all their vehicles, especially the Jeep lineup. Her intent is always customer first and will take you on as many test drives as it takes until you find "your" vehicle. The Keffer team works seamlessly to ensure the start to end process is simple and more importantly "visible". If you're looking for a new car, give Kim a call. You'll be glad you did. Thanks Kim & The Keffer Team!! More
Nate is great Nate helped us get into a Jeep Wrangler and was very patient. Not pushy at all and great customer service I would recommend him to anyone needing a n Nate helped us get into a Jeep Wrangler and was very patient. Not pushy at all and great customer service I would recommend him to anyone needing a new vehicle More
Loving my new RAM To start my entire family has purchased vehicles from Keefer. So when it was time for my first new truck Keefer was the obvious choice for many reason To start my entire family has purchased vehicles from Keefer. So when it was time for my first new truck Keefer was the obvious choice for many reasons. One Brandon, Mike and the entire staff made me feel like family. Two I shopped around and by far Keefer had the best price. Three Keefer Advantage. Do your research you'll find that there's no other option and when it's time for my next one I'll be right back at Keefer. This is truly"The Family Store" More
Happy Customer These days most people have researched the vehicles they are interested in online prior to seeing in person. The same was true for me. I decided to These days most people have researched the vehicles they are interested in online prior to seeing in person. The same was true for me. I decided to go see some late Sunday afternoon around 4pm with no intentions on making a purchase that day. I had 3 stops to make and Keffer Chrysler was my second. When we arrived, General Washington greeted us instantly, I told him what we were there to see and he took us right there. We took a look at both vehicles and explained we had one more stop to make. General respected the time crunch, told us he would be there until 6pm and he hoped to see us back shortly. Our final stop had 3 of the 6 vehicles we wanted to see, as expected we were promptly greeted upon arrival. We explained what we were there to do and after seeing only one of the cars, the salesperson attempted to show us 5 other cars that were not what we came to see. We ended up only seeing one more of the three cars and even though I liked one of those a little better than the one at Keffer Chrysler, the experience we had in ten minutes was enough for us to leave so we headed back to see General. We quickly went to test drive the two cars and made the decision that this was the right place for us to purchase a car. Having returned from the test drive at 6pm when they closed, we were more than willing to come back the next day to finalize the sale; however, General and others at Keffer were most accommodating in finalizing everything that evening, which meant staying an additional 2.5 hours past closing. I understand this is the business and it was the end of the month, but that was true at 4:30pm when we first made our stop and we never felt we were being rushed or pressured. I could go on and on about the experience. I am very pleased with the professionalism and courtesy that was shown at Keffer Chrysler and highly recommend making the stop there to see General when you are in the market for a new/used car. Lastly, our first stop was at another Keffer dealership and we had the same positive experience there as we did at Keffer Chrysler, in this case the better car won. Thank you to General Washington and everyone at Keffer Chrysler. I look forward to working with you all again in the future. More
Priceless I contacted 5 dealers. Gave all of them the exact same information. Brandon was the only one to immediately engage me. I was content to wait until the I contacted 5 dealers. Gave all of them the exact same information. Brandon was the only one to immediately engage me. I was content to wait until the following day. Brandon and his support staff worked until 10:30pm to close my deal. PRICELESS. They showed they wanted anf appreciated my business. KUDOS! More
Great Experience! I had a wonderful experience at Keffer! Kim was great to work with. She was friendly, approachable, knowledgeable, and transparent. She made the exp I had a wonderful experience at Keffer! Kim was great to work with. She was friendly, approachable, knowledgeable, and transparent. She made the experience easy and stress-free. Jared in Finance was also wonderful to work with. Everything was organized and the whole process was quick and easy. I love my Jeep and highly recommend Kim, Jared, and Keffer! More
Jeep Renegade General Washington was great to work with! My husband and I bought our Jeep vía a combination of email, phone calls, and one 3 hour drive, and General General Washington was great to work with! My husband and I bought our Jeep vía a combination of email, phone calls, and one 3 hour drive, and General was so accommodating! He worked with our schedule and did everything he could to make the process of buying the vehicle hassle free. It was worth the drive to deal with a sales representative that was so friendly and respectful. More
Wowed again Willie Hailey did it again. He found the perfect car at the perfect price for the second time. Kudos to Willie and the whole team at Keffer for anothe Willie Hailey did it again. He found the perfect car at the perfect price for the second time. Kudos to Willie and the whole team at Keffer for another job well done. If you are looking for a car, call Willie! You won't be disappointed! More
Best experience ever Sydney took the time to bring the car and paperwork out to my job because of my busy schedule. She made sure I was taken care of during and after the Sydney took the time to bring the car and paperwork out to my job because of my busy schedule. She made sure I was taken care of during and after the sell. Thank you again Sydney! More
Great customer experience Great experience with Sydney and the team at Keffer Jeep. I was looking for what I "wanted" and Sydney was able to find a happy median between the "w Great experience with Sydney and the team at Keffer Jeep. I was looking for what I "wanted" and Sydney was able to find a happy median between the "wants" and "needs" within my budget. Her patience in finding the right purchase for me is what I appreciated most. Glacias Sydney & Keffer Jeep. Glacias More