Keffer Chrysler Jeep Dodge Ram

Awesome Jeep Buying Experience. Today I bought me a new Jeep Grand Cherokee from Keffer Jeep. I had a great experience here and felt welcomed. My salesman General Washington Jr was s Today I bought me a new Jeep Grand Cherokee from Keffer Jeep. I had a great experience here and felt welcomed. My salesman General Washington Jr was super nice and very very helpful with everything. He wanted to make sure I was happy before I left. I highly recommend this dealership. More

Excellent Purchase Experience Contrary to some of the advertisements you may have seen on television, the is the "General you need to call!". I've been buying cars for almost 50 y Contrary to some of the advertisements you may have seen on television, the is the "General you need to call!". I've been buying cars for almost 50 years and this was one of the easiest purchases is I've ever done. The vehicle was well-explained/described, all my questions were answered and negotiations were handled expediently. I'll be back for sure!! More

2017 Jeep Grand Cherokee Laredo It was a pleasure working with General Washington, in identifying the right Jeep for me and my family. I look forward to a continued relationship and It was a pleasure working with General Washington, in identifying the right Jeep for me and my family. I look forward to a continued relationship and service from Keffer Chrysler Jeep Dodge Ram. More

We were unhappy with our buying experience. Prices stated online were not offered unless you met many qualifiers. That wasn't what we were expecting upon entering the dealership. Prices stated online were not offered unless you met many qualifiers. That wasn't what we were expecting upon entering the dealership. More

2017 Jeep Grand Cherokee Purchase I recently bought a 2017 Jeep Grand Cherokee from this dealership. I did a lot of research before I visited any dealership in order to minimize my tim I recently bought a 2017 Jeep Grand Cherokee from this dealership. I did a lot of research before I visited any dealership in order to minimize my time there and make the buying process easier. Keffer was one of the dealerships in the Charlotte area that had the Jeep I wanted so I went in for a test drive. I first met with Brandon Melendez and test drove the Jeep and left that day to visit a few more dealerships. Brandon was very diligent in following up with me and answering any questions I had in regards to the preliminary numbers they gave me. I responded to him with questions and his initial proposals were very clear to me with taxes, fees, etc. I also worked with Shaun Shore and Will Conner who were very quick to follow up with me and answer all my questions when Brandon was off. In the end I picked Keffer because of the professionalism, attentiveness, great customer service, and willingness to work with me during the negotiation process. I feel they were honest and transparent when it came to buying the car. On the day I went in to purchase the car, the process time took longer than I expected. It was a Saturday and I’m sure their busiest day of the week. However, Will Conner followed up with me after I left with my new car and offered floor mats to make up for a longer than expected wait time. I was very pleased that he went the extra mile to make sure I was happy with my purchase after I left the dealership. I give the whole process five stars. The only advice I would offer is to go in on a weekday (day or evening), if possible, to minimize your time there. More

Happy Scat pack owner So glad I chose Keffer over the surrounding dealers. I am now a proud owner of a beautiful 2016 Dodge Charger Scat Pack thank you Brandon. The seats a So glad I chose Keffer over the surrounding dealers. I am now a proud owner of a beautiful 2016 Dodge Charger Scat Pack thank you Brandon. The seats are so comfortable and the power is amazing! I will recommend Keffer to everyone I know. More

Car buying expierence I had a awesome car buying expierence from Anthony Murray! He was great! Awesome my finance manager Jeff Reed was a stud!! He sold me gap insurance an I had a awesome car buying expierence from Anthony Murray! He was great! Awesome my finance manager Jeff Reed was a stud!! He sold me gap insurance and a great warranty that was similar to my manufacturer warranty! More

Purchase of a new Pacifica We had an awesome experience at Keffer Jeep. We went there looking for a specific 2017 Chrysler Pacifica and was able to test drive one. Brandon was s We had an awesome experience at Keffer Jeep. We went there looking for a specific 2017 Chrysler Pacifica and was able to test drive one. Brandon was so nice to us from the time we walked in. The dealership didn't have the exact one we won't but Brandon went out of his way to get us one shipped there! Jeff Reed in finance was nice and helped to get us the best interest rate! This was the best experience we have ever had in getting a new car! I would definitely recommend this dealership!!! More

Great service. nice car, fair price. Kim took our call about an online listing and then led us through the entire buying process and did not split her time until we were done. Our used ca Kim took our call about an online listing and then led us through the entire buying process and did not split her time until we were done. Our used car was well prepped and I don't think we would have been treated any differently if we had bought the most expensive car on the lot. The price was fair and I like the confidence of buying from Keffer. Kim will be my first call for my family's next car. More

General Washington is one of the most respectful person I have ever met...No pressure on what I wanted ..Very patience person.. he work with me to the end of sale.. Peo is one of the most respectful person I have ever met...No pressure on what I wanted ..Very patience person.. he work with me to the end of sale.. People like this is who gives a dealer ship a good reputation.. Everyone here were very nice.. but General Washington just made me feel like I was home and the only salesman who made me smile.. Thank you all More