Keffer Chrysler Jeep Dodge Ram

Very knowledgeable Thank you Sydney for being very knowledgeable of your product. And also taking the time to go over all the features and how everything works. Thank you Sydney for being very knowledgeable of your product. And also taking the time to go over all the features and how everything works. More

Unethical sales practices I just submitted this with a negative grade 1. This is my BBB review (different from a BBB complaint) Purchased/leased new 2015 Grand Cherokee I just submitted this with a negative grade 1. This is my BBB review (different from a BBB complaint) Purchased/leased new 2015 Grand Cherokee Limited with a bad starter which they were aware of as it was noted in Keffer's repair history. I asked service for a full report on my vehicle and found the starter was bad a month before I bought it NEW. They reconnected a wire instead of replacing it. Since I've had the vehicle (August 2015) I've had to have it serviced 13 times for electrical, transmission, fuel pressure, lift gate, radio, gear slips, involuntary acceleration, and computer issues. Today I'll pick up my Jeep from a (better) Chrysler service department - 3rd time in 2 months a headlight has gone out. Police pulled me over once already. The sales team; Joey Maus, Shaun Shore, and service manager; Mike Turner have done nothing to help, after they sold me an electrical disaster that consumes an enormous amount of my time and causes emotional duress. Joey Maus told my partner we should do a new lease and trade (to get them another sale, clearly). He ran my partners credit 6x without a signature over 3 months (per Equifax). Joey, Shaun, and AJ Bitterman said they'd have the pulls removed about 6 months ago. Chrysler Corp verified nothing has been done to correct it. Last time I picked up my Jeep from being serviced, it was infested with black ants, inside and out, even coming out of the wheel wells. Joey Maus, who by the way is the son of the owner Joe Maus, told us that we shouldn't park the car under a tree when it rains. I hadn't had the car in my possession for over a week and a half. This is supposed to be a "family owned" establishment. If my son was behind operations like this he would be terminated. His other son, Jack Maus, is the only employee I've met with standards and ethics. Other than him and people who work the front desk at the service department (who always try to help me and feel bad when they see my book of repair history), i wouldn't trust anyone else here. Unethical, unfair, deceptive, fraudulent. More

In love with my Jeep So blessed to have been able to work with the Keffer team and have Brandon as our sales man, he was extremely knowledgeable and friendly When my husb So blessed to have been able to work with the Keffer team and have Brandon as our sales man, he was extremely knowledgeable and friendly When my husband and myself came in and we told him what we were looking for he jumped right in and had me behind the wheel of my dream Jeep Wrangler, ready for a test drive, which ended up being the one I purchased!! All my family and friends and any one of know of in the market for a vehicle, has my instant referall Thank you so much! More

Very helpful We purchased a used Mazda CX nine from Kim . We live in Raleigh and were unable to see the vehicle in person . Kim inspected the vehicle with me on We purchased a used Mazda CX nine from Kim . We live in Raleigh and were unable to see the vehicle in person . Kim inspected the vehicle with me on the phone and was so thorough just as I would be looking at a used vehicle , I felt so comfortable with her we purchased a vehicle never having seen it in person . Kim arrange to have it delivered and it arrived on time the day that she said it would and was exactly in the condition she described . Kim was easy to work with honest and straightforward , thank you Kim More

Fantastic buying experience! I live in Charleston, SC and was looking for a very specific configuration for my Durango. This led me to searching outside of my home area, and I ha I live in Charleston, SC and was looking for a very specific configuration for my Durango. This led me to searching outside of my home area, and I had some concerns about how this was going to play out. I had a number of dealerships reach out, but communications an logistics turned out to be challenging. Enter Keffer! Not only did they search high and low to find the perfect vehicle for me, the Salesperson General Washington and Sales Manager Mike Streng made the buying experience truly second to none! I was able to close the entire deal over the phone and email, and Keffer even delivered the new vehicle straight to my door in Charleston, and took my trade in back. The whole process was done start to finish in a few days. I couldn't be happier, and will use Keffer again in the future! Thanks for a great experience! More

Best car buying experience My salesman JT returned my call. And he worked hard for me to get in the car I wanted. JT was very patient and able to explain everything to me and I My salesman JT returned my call. And he worked hard for me to get in the car I wanted. JT was very patient and able to explain everything to me and I had a very good experience More

Amazing Customer Service I absolutely love working with Willie Hailey! He always listens to our wants and needs. He is resourceful and honest which are the best qualities to h I absolutely love working with Willie Hailey! He always listens to our wants and needs. He is resourceful and honest which are the best qualities to have in a car salesman. I bought my first Keffer Jeep with Willie over four years ago and when I had an itch to even look at a new car, he was the first person I thought of. I wouldn't have even thought of going anywhere else. The whole team there is invaluable to the car buying experience. HIGHLY recommend visiting this dealership and ask for Willie! More

My Jeep Dream Is Fulfilled Thanks To Mr. Willie Hailey!! I've been wanting a Jeep Wrangler for some time now and Willie made it possible. My experience with him was everything positive. We went to the dealer I've been wanting a Jeep Wrangler for some time now and Willie made it possible. My experience with him was everything positive. We went to the dealership with hopes of making a purchase and he made it happen with ease. I was pleased with his patience and willingness to make sure I had exactly what I wanted. Thank you Mr. Hailey..We'll definitely come back to see you for our next car. More

Start to Finish Willie was amazing from the initial call to the final delivery detail. Easiest auto buying experience ever. Would recommend him as well as the entire Willie was amazing from the initial call to the final delivery detail. Easiest auto buying experience ever. Would recommend him as well as the entire dealership More

Absolutely worst dealership ever From the moment I had bought my truck to now 10 months later I have had nothing but stress and heartache for this dealership. With ram box issues tha From the moment I had bought my truck to now 10 months later I have had nothing but stress and heartache for this dealership. With ram box issues that now I'll have become whole truck issues, I would suggest we never buying a vehicle from this company or Dodge More