
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Best Truck Buying Experience. Michael Lewis made this experience smooth and easy. He was attentive and not aggressive. I really appreciated that. Along side him was Joe Cornelius a Michael Lewis made this experience smooth and easy. He was attentive and not aggressive. I really appreciated that. Along side him was Joe Cornelius and he worked very hard to get to the numbers that I was looking for. Everyone in the dealership worked as a team. I'll be back. More
Purcase of Jeep Grand Cherokee Brandon knew the car details and understood our needs. He was courteous and informative throughout the visit. We were not rushed and the purchase pr Brandon knew the car details and understood our needs. He was courteous and informative throughout the visit. We were not rushed and the purchase process was smooth. More
Helpful Michael Turner, Kim Erickson and Will Conner have gone out of their way to help me with a bad situation from another dealership. They have a large se Michael Turner, Kim Erickson and Will Conner have gone out of their way to help me with a bad situation from another dealership. They have a large selection of Jeeps to pick from, great deals and a wonderful certified service department. More
Right car for the right price General was able to get me the best price for my 2015 Grand Cherokee and had me in the vehicle of my choice that same day! General was able to get me the best price for my 2015 Grand Cherokee and had me in the vehicle of my choice that same day! More
Dedicated salesman. Brandon Melendez is THE BEST!!! He made it very easy to purchase my durango. He knew all answers to my questions and I was very satisfied! If i run ac Brandon Melendez is THE BEST!!! He made it very easy to purchase my durango. He knew all answers to my questions and I was very satisfied! If i run across anyone thats getting a jeep/dodge..i will send them to him without thinking! More
Purchased new wrangler. Excellent and fast service, no wait time. my sales rep, Will Connor, was awesome, gave me different options which improved my experience. Definitely w Excellent and fast service, no wait time. my sales rep, Will Connor, was awesome, gave me different options which improved my experience. Definitely would recommend. More
Felt like home! This is my second car purchased at Keffer Dodge in the last year. Both visits were up front and very professional, leading it off with General Washing This is my second car purchased at Keffer Dodge in the last year. Both visits were up front and very professional, leading it off with General Washington as my salesman both times. I knew what I wanted and they made it affordable for me without too much stress. More
Excellent Car Buying Experience I would highly recommed Mike Lewis from Keffer Jeep. He made the car buying experience as fast and painless as possible. He was honest with us from th I would highly recommed Mike Lewis from Keffer Jeep. He made the car buying experience as fast and painless as possible. He was honest with us from that start and didn't make empty promises. Overall, a great experience and I would use him again without hesitation. More
I hate that I have to go back I went here to look at two jeeps. I knew what I was looking for and the car salesman took me right to them. He really didn't have to sell much becaus I went here to look at two jeeps. I knew what I was looking for and the car salesman took me right to them. He really didn't have to sell much because I knew what I wanted. A few hours before I came to the lot I called to make sure they would match a TrueCar price. I was told they would. When it came time to buy, they told me they could not match that (wanted to run me $2000 more). It took talking to 3 people and almost walking out to finally get them to agree. Then, he wrote up all the paper work and it was for the wrong jeep (I only test drove one). It took about 3 times in total to get all the paperwork right. They did a pretty poor job detailing the car as well, to be honest, I don't think they did anything but vacuum it. I get that mistakes happen but the icing on the cake was, I was left with 80 miles left on the take and a very out dated uconnect system ($150 for the map update). I received an email from the sales manager and I promptly responded and never heard anything back. I gave them time to make it right. If I was an owner of a company, I would rather someone not write a review and reach out to me directly than get a poor review and not give me the chance to correct it. They don't seem too concerned about keeping me as a customer, or the 3 others in my family that are in the market for a car. More
Buyer Steer Clear! Forgery Alert I had purchased 3 vehicles in the last 2 years from Keffer Jeep, and thought well of them as my local Dodge Dealer BUT that ALL drastically changed i I had purchased 3 vehicles in the last 2 years from Keffer Jeep, and thought well of them as my local Dodge Dealer BUT that ALL drastically changed in January 2018!! Nate Conley was my sales guy , and he did a GREAT job at finding me what I wanted, and professionalism in that area. But after that, behind close doors ... the financing cockroaches creeped out, and INTEGRITY flew away. It is amazing to me the depth of Shadiness they went to here to save a few $$$, and even commit FORGERY!! Also, the Ownership /MGMT must be complicit with these ILLEGAL practices as they’ve done nothing to stop it, so it it must not be limited to certain parties! F for Forgery FAIL!! Heed the words here! More