Keffer Chrysler Jeep Dodge Ram

WONDERFUL EXPERIENCE! Kim is a great sales rep and just an overall good genuine person. She is very determined. She tried and tried everything in her duty to get me a vehic Kim is a great sales rep and just an overall good genuine person. She is very determined. She tried and tried everything in her duty to get me a vehicle. Very good experience. Very satisfied and happy. She gave me tips and sold me a wonderful vehicle. I would also like to thank Andy he was wonderful. He also played a part and worked his magic to get me approved. What a great team. Thank you guys much and many blessings to both. More

best sales ever went out side and made me a video of the truck I was look for before I came to the dealership Andhelp me find the truck I wanted and the help make a d went out side and made me a video of the truck I was look for before I came to the dealership Andhelp me find the truck I wanted and the help make a deal that worked great for me More

Sales Go see General Washington! Great to work with, honest, knowledgeable, responsive & friendly! 5-Stars for sure! I’d gladly recommended him to anyone in Go see General Washington! Great to work with, honest, knowledgeable, responsive & friendly! 5-Stars for sure! I’d gladly recommended him to anyone in the market for a new or used Jeep! More

2018 Jeep Grand Cherokee Brandon was great. I've purchased several cars from Keffer Jeep and my car buying experience has always been great! Brandon is very professional and Brandon was great. I've purchased several cars from Keffer Jeep and my car buying experience has always been great! Brandon is very professional and very informative. Mike Maus, the finance manager was great as well...very friendly and a pleasure to work with. Go to Keffer for your next car purchase. Highly recommended!! More

Brandon is fantastic - proud Trailhawk owner Brandon was fantastic to work with. He was patient, informative, and was able to help me secure a great deal that i couldn't turn down. I am very plea Brandon was fantastic to work with. He was patient, informative, and was able to help me secure a great deal that i couldn't turn down. I am very pleased with my experience with Brandon and the dealership. More

Wife needed a new baby and Kim hit it out of the ballpark!!! My wife and I were looking at a new midsize SUV. We had the Grand Cherokee in mind. We especially were looking at a Trailhawk. My wife and I were met My wife and I were looking at a new midsize SUV. We had the Grand Cherokee in mind. We especially were looking at a Trailhawk. My wife and I were met at the door by Kim. She answered all the questions we had about the GC's. We drove a Trailhawk with the Hemi. My wife is a easy going kind of driver. She wanted the V6 match her driving style. My wife wanted it in the granite crystal metallic. The only one in a V6 was still wrapped in plastic and had not been prepped. Kim had the wonderful staff at Keffer Jeep get it detailed and full of gas before we even finished signing all the paperwork. She made the entire experience a wonderful easy going process. Summer and Robert More

2018 new Jeep Wrangler JL Kim was wonderful. I ordered directly from Jeep and she was diligent in checking on the status. Very professional to deal with her and she is a blas Kim was wonderful. I ordered directly from Jeep and she was diligent in checking on the status. Very professional to deal with her and she is a blast. Sent me daily updates on my build status and paperwork was a breeze with her. Highly recommend her and the Keffer team. Norman helped me add rims, tires and lift to complete the look I was trying to get. Kudos to Norman and Kim as they only added to my experience. More

Brandon Melendez Brandon provided an excellent buying experience for my daughter and I purchasing her first new car. He was extremely helpful, professional and knowled Brandon provided an excellent buying experience for my daughter and I purchasing her first new car. He was extremely helpful, professional and knowledgeable about the new Jeep Compass. The winter experience was enjoyable, also think Jered Jones was a pleasure as well. Brandon spent a lot of time before and after the purchase to make sure that all the features of the car were clearly understood by my daughter. He also made it very clear that I’d she had any questions please call him or come in any time for a refresher. I feel that she is in good hands for the years to come and would recommend Keffer to anyone. Great job Brandon and much appreciated. More

No communication I got a new Wrangler at the end of March. I really wanted leather in the jeep and they said they would throw it in for free! I asked if this would be I got a new Wrangler at the end of March. I really wanted leather in the jeep and they said they would throw it in for free! I asked if this would be factory leather and they said yes. Well that is not the case, they send it out to some local shop(auto toys i think). So when it comes back the leather is NOT factory so it doesn't say Rubicon on the headrests and has catskins tags on the seats which is the leather manufacturer. I told them that this is not what we agreed to so I am not pleased as i would of just gotten a different vehicle if this is what they would give me. They said they would make it right and again said it would be factory leather and the install company would just have to reorder the correct seats. TWO MONTHS LATER we got the leather replaced. Its still aftermarket leather, i imagine they just mailed it to Chrysler to have the name put on. So it looks OK but pretty easy to tell that it is aftermarket(still is catskins). I also decided i wanted to have the tow package installed. this includes normal tow equipment and also includes an upgraded battery/alternator and auxiliary buttons. The upgrade from the factory is around $800 for them to install it was $1100. I said OK thinking that this is just for labor which is understandable due to the wiring install. Well i pick it up and to my surprise there is no auxiliary switches or upgraded battery/alternator. so half the product and an extra $300 as well. Someone was supposed to call me today to confirm that is all they include but of course not. This dealership has a HUGE communication problem. If i had known any of this before agreeing to it i would of said no thanks. I am done dealing with them, all warranty work needed in the future will be done by someone else. They even provide some oil changes which i don't even want anymore as I'm sure they will find a way to charge me for it or only put in half the oil. STAY AWAY FROM THIS PLACE!!!!!!!!!!!! More

Late night purchase that didn’t involVe alcohol or pizza My experience began on a rainy night minutes before normal closing time at 8pm. Armed with the idea I was just looking......at 12:43am I became the pr My experience began on a rainy night minutes before normal closing time at 8pm. Armed with the idea I was just looking......at 12:43am I became the proud owner of a new Jeep Wrangler. And if it weren’t for the patience and calming nature of General Washington I would have moved on. I’m very pleased with my purchase but even more so with the willingness and sincerity of General to make this work. As a woman purchasing a car I was more skeptical than the average and I truly appreciate the way he handled the process. It’s so refreshing to have someone like General Washington to make the car buying experience a pleasant one. More