
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome experience After filling out a request for more info form online, I was surprised at how quickly a sales associate responded and called me. Once at the dealershi After filling out a request for more info form online, I was surprised at how quickly a sales associate responded and called me. Once at the dealership, I felt at home. General Washington left a meeting early to catch up with us as we arrived. He was a pleasure to deal with and made the whole process easier than expected. General was very knowledgeable about the Jeep brand and took a good deal of time to answer questions and demonstrate all options on my new Wrangler. They gave me the best deal out of three dealerships and had more of a variety of vehicles than most too. I truly recommend asking for General if you’re looking for a new vehicle. More
Great experience Will went above and beyond getting me my new car! He stayed within my budget & for me way more car for that budget than I asked for! I had such a gr Will went above and beyond getting me my new car! He stayed within my budget & for me way more car for that budget than I asked for! I had such a great experience with him!!! More
Pleasant and Efficient Overall my experience with Kim and the entire staff at Keffer was nothing short of amazing. The process was simple, quick, and efficient! I can’t ask Overall my experience with Kim and the entire staff at Keffer was nothing short of amazing. The process was simple, quick, and efficient! I can’t ask for anything more than that. Highly recommend Kim and her counterparts at this dealership. More
Jeep Jeep I was lucky enough to spend my Friday with my BEST FRIEND buying her DREAM Jeep with Jay Johnson. He was awesome to work/hang out with. Jay even help I was lucky enough to spend my Friday with my BEST FRIEND buying her DREAM Jeep with Jay Johnson. He was awesome to work/hang out with. Jay even helped me solve some of my own issues with my previous purchase. I look forward to working with him again on any future purchases. More
Professional and personal service The Keffer Jeep Dealership was wonderful to work with. From the phone calls to emails to reception at entrance, everyone was kind and professional. The Keffer Jeep Dealership was wonderful to work with. From the phone calls to emails to reception at entrance, everyone was kind and professional. It is the definition of a friendly, family dealership and we were very happy with our representative, Jay Johnson. He went out of his way to assure we had a pleasant car buying experience. I highly recommend the dealer and salesman. More
Fabulous Jay is AAHHH-MAZING!!!!!! Bought my wife a Jeep from Keffer and he’s been such a blessing to work with. #jeepfamily #gojeeps Thanks friend! Jay is AAHHH-MAZING!!!!!! Bought my wife a Jeep from Keffer and he’s been such a blessing to work with. #jeepfamily #gojeeps Thanks friend! More
Big Surprise Brandon and the guys at Keffer helped me surprise my hubby with a Jeep for his birthday! Worked with me on time constraints and did most of the deal b Brandon and the guys at Keffer helped me surprise my hubby with a Jeep for his birthday! Worked with me on time constraints and did most of the deal by phone. Great Experience! More
Making the Impossible, Possible We worked with Will Connor on a 2018 Dodge Challenger. I was coming in at the tail end of a lease and needed to keep to something similar on my payme We worked with Will Connor on a 2018 Dodge Challenger. I was coming in at the tail end of a lease and needed to keep to something similar on my payments, I was asking for something outrageous, cause I'd gotten an outrageous deal before on a 2016 Cherokee. I was convinced the dealership wouldn't be able to get even close to what I was paying. Will worked patiently with us and eventually managed to get us numbers that I was very pleased with. The guys in finance were great too, making sure I understood how we were putting everything together, and making my unorthodox living situation work out in the paperwork. Definitely willing to go the extra mile to get people where they need to be. More
Sheer incompetence with a sprinkling of lies Our experience with this dealership ranged from bold-faced lies to sheer incompetence. We ended up driving without tags for nearly a month because the Our experience with this dealership ranged from bold-faced lies to sheer incompetence. We ended up driving without tags for nearly a month because they couldn't sort out their own internal communications. If you are lucky enough to reach an operator, you'll get little more than a promise of a return call that won't happen. At least they did send a very nice email to see if we were still interested in buying a Jeep (2 days AFTER we had purchased one from them). There a list of other lies and customer service issues I could detail ... but it's not worth the effort. If you can't believe all the other terrible reviews, you won't trust this one either. You've been warned ... More
"Fantastic Service During Vehicle Upgrade." I went in to get my 2008 Jeep Commander serviced, I ended up trading in my Commander and leaving there with a 2013 Chrysler 300S. I just felt that it I went in to get my 2008 Jeep Commander serviced, I ended up trading in my Commander and leaving there with a 2013 Chrysler 300S. I just felt that it was time for the upgrade, and Leslie Cooper my salesperson listened to my requests and was able to get me into a vehicle that I was very comfortable with. She was there with me through the whole process and made sure that I was satisfied. Overall I must say that my experience with Ms. Cooper was exceptional and I would whole heartedly recommended her to anyone looking to purchase a vehicle. Very satisfied customer. Thank You. More