
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,509 reviews
Great Experience Brandon was a very low pressure sales person. First time I had been to Keffer and was looking for a specific vehicle I saw on the website. He found Brandon was a very low pressure sales person. First time I had been to Keffer and was looking for a specific vehicle I saw on the website. He found the car and we went and found it on a very rainy day. Showed my all the details of the car and then we agreed on a price. All went very smoothly. Thanks Brandon More
Great Customer Service Frank was super helpful and patient. He helped me find the perfect car and answered my (long list of) questions. I was really happy with my experience Frank was super helpful and patient. He helped me find the perfect car and answered my (long list of) questions. I was really happy with my experience at Keffer and would definitely recommend Frank! More
Awesome Experience with Constant Follow up!!! When coming to order our Jeep Wrangler Rubicon, Frank was on top of it! Frank listen to our needs and made sure we got what we wanted. When coming t When coming to order our Jeep Wrangler Rubicon, Frank was on top of it! Frank listen to our needs and made sure we got what we wanted. When coming to product knowledge he educated us on difference options to make sure we got what we wanted and more. As our jeep was being built, he called and text us the process so we knew what stages it was at. It was worth the 4 hour drive to do business with them! Thank you all for your hospitality and making sure we where satisfied with our new vehicle!!-- the "Hortons" More
AWESOME EXPERIENCE!! This was my first time at Keffer Jeep. Willie Hailey worked with me. Willie made the process easy. Everyone was so nice and professional. AWESOME This was my first time at Keffer Jeep. Willie Hailey worked with me. Willie made the process easy. Everyone was so nice and professional. AWESOME experience. I would highly recommend Willie Hailey and the dealership that he represents. More
Poor Customer Service I contacted this dealership by recommendation of a family member who is a friend of a salesman. Everything was nice and overly accommodating for the I contacted this dealership by recommendation of a family member who is a friend of a salesman. Everything was nice and overly accommodating for the purchasing process. But when I had an issue after receiving the vehicle (I purchased from out of state and had the vehicle delivered).... no return calls, no return emails, no answers, no urgency, no concern, just a run around. And the receptionist was rude as if my consistent calling was bothering her. More
Be Careful when you deal here Be careful with these guys. They claim not to play any games but they are just as suspect as any other dealership. My advice, demand an "out the door Be careful with these guys. They claim not to play any games but they are just as suspect as any other dealership. My advice, demand an "out the door price" when shopping here, one trick they use is to add on a $799.99 "Administrative Fee" after you negotiate the purchase price. Make them subtract that from the advertised price. Obtain your own financing at a bank or credit union. And seldom, if ever do you want to agree to any of the Extended Service Agreements they will try to sell you. Finally, and this is really important if you are buying a used car from them, put in writing that they will provide two key fobs for your car (new cars come with two). Replacements can cost upwards of $500. Always remember, there are plenty of cars out there and lots of places to buy one. More
Amazing experiance! Brandon was extremely helpful and knowledgeable! He was not at all pushy. He listened to what I desired in a new vehicle and made sure I had options w Brandon was extremely helpful and knowledgeable! He was not at all pushy. He listened to what I desired in a new vehicle and made sure I had options within my price range! I highly recommend Brandon! Mike in finance was patient and honest. Thanks for making this process as seamless as possible. I love my new jeep! More
New 2018 Jeep I purchased a new 2018 Grand Cherokee Jeep from Leslie Cooper. Leslie was helpful and provided awesome service as I shopped between several models. I purchased a new 2018 Grand Cherokee Jeep from Leslie Cooper. Leslie was helpful and provided awesome service as I shopped between several models. Joes Maus was great and wonderful to work with as we finished the process. Thank you Keffer, I low my new Jeep! More
An Amazing experience I have shopped 8 different stores and at the end I decided to go for a dealership and people who would treat me the best... they all took care of me I have shopped 8 different stores and at the end I decided to go for a dealership and people who would treat me the best... they all took care of me like family! if you are looking to buy any car cal them you will be in good hands. They don't play game at KEFFER AUTO Tommy is great Give them a call and see for yourself... Great service and fair prices! More
THE BEST!!!!! Keffer is the best place I have ever used to buy a vehicle they treat you like family! I would highly recommend this place (and have) go and see for y Keffer is the best place I have ever used to buy a vehicle they treat you like family! I would highly recommend this place (and have) go and see for yourself! You won’t be disappointed! More