
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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General is the Best!! I have bought numerous vehicles from General Washington Jr. He really takes the time with every customer to evaluate the various models and options th I have bought numerous vehicles from General Washington Jr. He really takes the time with every customer to evaluate the various models and options that are right for the family and the budget. He is extremely knowledgeable about the Dodge and Jeep vehicles and does an excellent job explaining the options within the vehicle. Upon delivery he makes sure that the entire family knows how to operate everything including the GPS, Apple CarPlay, and stereo etc.. If General doesn't have the exact vehicle you want on the lot, he will search it and have it to Keffer in one day. Go and see the General for the best deal and outstanding service! We love our Citadel! More
Leslie Rocks Leslie left me with a smile. Great service. great car and did all the paperwork before I came in to sign the deal. She is the only one that I will buy Leslie left me with a smile. Great service. great car and did all the paperwork before I came in to sign the deal. She is the only one that I will buy a car from in the future. Leslie rocks. Come in and ask for Leslie. More
MY BEST CAR BUYING EXPERIENCE EVER This was BY FAR the easiest car purchase I've ever made. The first offer for my trade was on target as was the price for the new car, which was impr This was BY FAR the easiest car purchase I've ever made. The first offer for my trade was on target as was the price for the new car, which was impressive, especially over the phone! I drove there. The new car was at the front door and looked awesome. I signed the paperwork, settled the payment and drove away. Incredible! If they can do this, why can't other dealers? I guess that doesn't matter now. THANK YOU Frank C., Shaun, Joe and Kevin for the very pleasant experience. More
Great buy General Washington was great to work with, in buying my JLU, I had a issue with the sale at a point, and general Work hard to make things right, he le General Washington was great to work with, in buying my JLU, I had a issue with the sale at a point, and general Work hard to make things right, he let you buy the car at you own phase,very patient, inform you of what you need to know, he works hard to get the right deal for the sale. I’m happy with my purchase, More
Great sales person General Washington Jr. was amazing. Very sweet and patient with us. He was very knowledgeable about the car and helped us get the deal done. General Washington Jr. was amazing. Very sweet and patient with us. He was very knowledgeable about the car and helped us get the deal done. More
Terrible communication and customer service Don’t waste your time, go somewhere else. This place is mostly bait and switch....false advertising....terrible communication. Keffer won’t sell cars Don’t waste your time, go somewhere else. This place is mostly bait and switch....false advertising....terrible communication. Keffer won’t sell cars for the advertised price on their own website. The issues start with senior management (Justin and Tommy) and go downhill from there. If zero stars were an option, that would be more appropriate. When a GM and a sales mgr say “I’ll call you back in 5 minutes” and then 2 days later, there is still no call, it’s shocking anyone does business here. More
An awesome buying experience Willie Mayes Hayes our salesman was very personable, entertaining, knowledgeable & patient. He worked diligently with us to help us find the perfect Willie Mayes Hayes our salesman was very personable, entertaining, knowledgeable & patient. He worked diligently with us to help us find the perfect Jeep for us!! Joe the Finance Manager was very thorough in his explanation of the transaction and worked hard to get us the best possible terms. My buying experience was exemplary. No hidden fees or packages, just awesome customer service!!!! I would recommend highly!!! More
Very satisfacory Brandon did a great job of helping my find the perfect Challenger for me. He was extremely friendly, helpful, and knowledgable about all aspects of th Brandon did a great job of helping my find the perfect Challenger for me. He was extremely friendly, helpful, and knowledgable about all aspects of the vehicle, and made the purchase of the vehicle a very enjoyable experience. More
Safety recalls should go elsewhere. I had an appointment for a safety recall, passenger air bag, to be replaced at 8:30 this morning. At the end of the day, my Jeep had not been touched I had an appointment for a safety recall, passenger air bag, to be replaced at 8:30 this morning. At the end of the day, my Jeep had not been touched and I was never told otherwise until I finally contacted them. They had my vehicle the entire day and all they wanted me to do is reschedule. I will not be back. I was inconvenienced, lost money, lost time, and I still have to get my recall completed . I'm I missing something? More
Best Car Salesman I’ve worked with This is the second car I’ve purchased with General and I would recommend him anyone interested in a Chrysler, Ram, Jeep, or Dodge. He was always work This is the second car I’ve purchased with General and I would recommend him anyone interested in a Chrysler, Ram, Jeep, or Dodge. He was always working to accommodate my needs to make sure I got everything I wanted at the price I could afford. More