
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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new Jeep Awesome new Jeep Overland!! Frank was great ! Look forward to many years in our new Jeep !!Everyone was so friendly and it was so easy!! Awesome new Jeep Overland!! Frank was great ! Look forward to many years in our new Jeep !!Everyone was so friendly and it was so easy!! More
New Jeep I recently purchased a brand new Jeep Grand Cherokee and had the pleasure of working . He even worked through lunch to get me with General at Keffer I recently purchased a brand new Jeep Grand Cherokee and had the pleasure of working . He even worked through lunch to get me with General at Keffer. He listened to what I was looking for and picked out some great options for me to test. He provided a lot of information about the vehicles and was patient with my questions up. It was great dealing with him and I really appreciated his assistance. Most importantly, I love my new Jeep! More
Great team, great help! We are so happy with our experience at this dealership! I loved not feeling pushed or pressured like at other car dealerships. It's like a little fami We are so happy with our experience at this dealership! I loved not feeling pushed or pressured like at other car dealerships. It's like a little family in there. Everyone was helping each other. Highly recommended! More
Astonishing how poorly run this service center is While my experience when I initially went in to search for a vehicle was great, the service after purchase has been nothing short of TERRIBLE. The lac While my experience when I initially went in to search for a vehicle was great, the service after purchase has been nothing short of TERRIBLE. The lack of efficiency and professionalism is astonishing and every time that I've had to go in or call nobody has any idea what they're doing. I've asked them four times about my warranty and absolutely nobody there is able to help me. They either say they will call me back or they transfer me to another department that is unable to help. I stopped by the dealership a few days ago to get my oil changed and get an inspection done. I waited TWO HOURS (with zero updates & nobody around to ask about the status) to receive my vehicle back and find that they forgot to do the inspection and they didn't top off my fluids or fill my tires (which my vehicle alerted me of two days later). If your heart is set on a Jeep or something else that this dealership offers, go to another!! More
Keffer Jeep has a relaxed friendly atmosphere. We purchased a new Jeep with the help of Julius Tindell and Will Conner and had a very relaxed and positive experience and will definitely recommend t We purchased a new Jeep with the help of Julius Tindell and Will Conner and had a very relaxed and positive experience and will definitely recommend to others. This is the second new vehicle we have purchased with the Keffer family of brands and are completely satisfied. More
Great Customer Service Frank did a great job of helping my find the perfect Van for my Business. as always He was extremely friendly, helpful, and knowledgable about all asp Frank did a great job of helping my find the perfect Van for my Business. as always He was extremely friendly, helpful, and knowledgable about all aspects of the vehicle, More
Wonderful salesman I bought my 3rd car today from Michael Benjamin at Keffer Jeep. He is always so patient with me and takes into consideration of all my requests. He fi I bought my 3rd car today from Michael Benjamin at Keffer Jeep. He is always so patient with me and takes into consideration of all my requests. He finds me the best car for all my needs; financially and the style I prefer. I completely feel confident in his knowledge about all the cars that I review. And he is always helpful with all the fun features the cars have so I can take full advantage of all that the car offers. More
Will Connor Will has been extremely helpful during and after the sale. He has gone out of his way to make sure I got the service that was promised. I’ll be back Will has been extremely helpful during and after the sale. He has gone out of his way to make sure I got the service that was promised. I’ll be back and will be looking for Will when I’m ready to purchase again. More
Leslie ROCKS! Leslie was fantastic to work with! She went above and beyond to help get me in the Jeep Wrangler I SO wanted! We negotiated as expected but at no ti Leslie was fantastic to work with! She went above and beyond to help get me in the Jeep Wrangler I SO wanted! We negotiated as expected but at no time did I feel any pressure from her. Once the deal was done, she even took the extra step to have one of the guys in service attach my Steelers license plate to the front of my Jeep. Other than the length of time it took to get through financing, (which was not Leslie's fault) my experience there was wonderful! More
General is the Best!! I have bought numerous vehicles from General Washington Jr. He really takes the time with every customer to evaluate the various models and options th I have bought numerous vehicles from General Washington Jr. He really takes the time with every customer to evaluate the various models and options that are right for the family and the budget. He is extremely knowledgeable about the Dodge and Jeep vehicles and does an excellent job explaining the options within the vehicle. Upon delivery he makes sure that the entire family knows how to operate everything including the GPS, Apple CarPlay, and stereo etc.. If General doesn't have the exact vehicle you want on the lot, he will search it and have it to Keffer in one day. Go and see the General for the best deal and outstanding service! We love our Citadel! More