
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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great car, bad service the general service manager is very difficult to work with. shaun shore takes for every to get back to you, calls you names and threatens to hang up w the general service manager is very difficult to work with. shaun shore takes for every to get back to you, calls you names and threatens to hang up with you if you get upset because of their poor preformance. More
Totally Understanding I worked with Frank and Nathan. Both understood my situation and helped match a car to my needs. I walked away super happy with the payment and car I I worked with Frank and Nathan. Both understood my situation and helped match a car to my needs. I walked away super happy with the payment and car I wanted! More
Jeep purchase We purchased a Jeep Wrangler rubicon, the Salesperson Patrick McCormick was very helpful and not pushy. He answered all our questions and was nice and We purchased a Jeep Wrangler rubicon, the Salesperson Patrick McCormick was very helpful and not pushy. He answered all our questions and was nice and accommodating. More
Air bag recall Made an appointment to have airbag recall fixed and oil change. They said they would need to order part so it would be a week out. Dropped my Jeep off Made an appointment to have airbag recall fixed and oil change. They said they would need to order part so it would be a week out. Dropped my Jeep off any scheduled appointment time and received a call about an hour later stating that my axle seals and fluids needed to be replaced (not one mention of airbag recall). I said go ahead on the repair since it was at the dealer even though it probably would have been half the price elsewhere. Called at 5pm to see if Jeep was ready and they said it was but the airbag recall would have to be rescheduled a week out because they didn’t have part! They could have ordered the part or told me they didn’t have it when I made the appointment, when I dropped it off and when they called to jam me on the repairs to the axles. They didn’t. Very poor communication and when I asked for the manager he blamed Fiat Chrysler. Not the fact that they can’t communicate. Awful service experience and it seems they really don’t care! More
Professional Caring Patrick McCormick is a professional in every aspect of the word, he explained the car buying process from start to finish. I came to the dealership ju Patrick McCormick is a professional in every aspect of the word, he explained the car buying process from start to finish. I came to the dealership just looking, after talking with Patrick he made it possible for me to purchase a new truck. I will highly recommend this dealership and Patrick McCormick to anyone as well as my family and friends. More
Polite, understand my budget, and worked hard for best deal If you are looking for a new or used car. You have to check them out. Get the best deal possible with friendly people and Amazing customer service! If you are looking for a new or used car. You have to check them out. Get the best deal possible with friendly people and Amazing customer service! More
Jeep Wrangler A lot of craziness with Equifax, nothing to do with Keffer but Frank Camarda was so supportive and so much more patient with the Equifax employee than A lot of craziness with Equifax, nothing to do with Keffer but Frank Camarda was so supportive and so much more patient with the Equifax employee than I was... perfect gentleman, patient with the situation, loving my new jeep! More
Best experience yet! Patrick McCormick was the best car salesman I’ve ever met! Patrick was super nice, quick, and reasonable. I told Patrick what my price range was and s Patrick McCormick was the best car salesman I’ve ever met! Patrick was super nice, quick, and reasonable. I told Patrick what my price range was and some specific features I wanted my car to have. Ten minutes later he came back with this beauty and handed me the keys. I was overly pleasured with his pick and his custom service! More
Great Experience Great Experience! Literally had been around Charlotte looking for a wrangler and my heart was set on a WRANGLER. Mike helped me with getting my dream Great Experience! Literally had been around Charlotte looking for a wrangler and my heart was set on a WRANGLER. Mike helped me with getting my dream car ! I appreciate him taking his time to help me find a car in my budget and was everything I needed. I don’t think he knows the impact that he had on me helping me get my dream car and the feeling of happiness I have now. Literally being able to accomplish this dream and goal really put me in a good place in life ! Thank you so much for being a blessing to me and you didn’t just sell me a car you helping me create memories, conquer a goal , make a dream reality and most of all be a example to others that you can have whatever you want ! Also Shaun played a major role so all that applies to him as well! Thank you so much 💚 More
Awesome buying experience! Patrick and Julius were great despite me being indecisive, Patrick showed incredible patience even parked the trucks side by side so I could make up m Patrick and Julius were great despite me being indecisive, Patrick showed incredible patience even parked the trucks side by side so I could make up my mind and Julius took the time to run the numbers on both trucks. I’m very thankful to have worked with these gentlemen. More