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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.7
1,509 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,509 reviews

October 05, 2019

Willie did a great job working with me until I found the perfect vehicle. I appreciate his patience, and I will be sure to recommend him to any family member or friend in search of a vehicle. More

by DanaF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie D Hailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2019

Great Experience w/ Keffer I was in a wreck recently, and was shopping for a car. I also had a 10 day work trip that happened around this time as well. I stopped by Keffer J More

by Wolfwithbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorie Cornelius
October 01, 2019

This is my second time purchasing a vehicle from Willie and again he did not disappoint! He is professional, hardworking and caring. I highly recommended him to anyone looking to purchase a new vehicle o More

by D.H.
Recommend Dealer
Yes
Employees Worked With
Other Employees : Willie Hailey
September 19, 2019

great car, bad service the general service manager is very difficult to work with. shaun shore takes for every to get back to you, calls you names and threatens to hang up w More

by djsteven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerenal Washington Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore, Nate Conley
Sep 19, 2019 -

Keffer Chrysler Jeep Dodge Ram responded

Hello DJ Steven, I want to apologize for the experience you had with a lack of customer service. Would you please reach out to me so that we can discuss this further. Thank you. India Wiggins 704-409-2641 indiawiggins@joemausauto.com

Sep 19, 2019 -

djsteven responded

i tried calling you no answer mail box full

September 10, 2019

Totally Understanding I worked with Frank and Nathan. Both understood my situation and helped match a car to my needs. I walked away super happy with the payment and car I More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Camarda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Shore, Nate Conley
August 27, 2019

Jeep purchase We purchased a Jeep Wrangler rubicon, the Salesperson Patrick McCormick was very helpful and not pushy. He answered all our questions and was nice and More

by Therosas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Mccormick
August 07, 2019

Air bag recall Made an appointment to have airbag recall fixed and oil change. They said they would need to order part so it would be a week out. Dropped my Jeep off More

by DT2046
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Melendez
August 06, 2019

Professional Caring Patrick McCormick is a professional in every aspect of the word, he explained the car buying process from start to finish. I came to the dealership ju More

by Mrgolfpro57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McCormick
July 31, 2019

Polite, understand my budget, and worked hard for best deal If you are looking for a new or used car. You have to check them out. Get the best deal possible with friendly people and Amazing customer service! More

by Myhouse1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan May
July 30, 2019

Jeep Wrangler A lot of craziness with Equifax, nothing to do with Keffer but Frank Camarda was so supportive and so much more patient with the Equifax employee than More

by Sharonrose6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Camarda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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