
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Willie did a great job working with me until I found the perfect vehicle. I appreciate his patience, and I will be sure to recommend him to any family member or friend in search of a vehicle. perfect vehicle. I appreciate his patience, and I will be sure to recommend him to any family member or friend in search of a vehicle. More
Great Experience w/ Keffer I was in a wreck recently, and was shopping for a car. I also had a 10 day work trip that happened around this time as well. I stopped by Keffer J I was in a wreck recently, and was shopping for a car. I also had a 10 day work trip that happened around this time as well. I stopped by Keffer Jeep just once, and inside of the 10 days, I had 3 different people work on things for me to find me the right car. I got a used 2018 Jeep Grand Cherokee Altitude Edition. The Jeep is amazing. I've been wanting one for years, and they worked hard to get the deal I wanted. They have a dedicate staff that was respectful, communicative, and diligent on finding me what I wanted. Lorie Cornelius was the salesperson who pushed things over the edge. I highly recommend this dealership. More
This is my second time purchasing a vehicle from Willie and again he did not disappoint! He is professional, hardworking and caring. I highly recommended him to anyone looking to purchase a new vehicle o and again he did not disappoint! He is professional, hardworking and caring. I highly recommended him to anyone looking to purchase a new vehicle of their own. Keep up the good work and Thanks for everything! Love my new ride, D.H. More
great car, bad service the general service manager is very difficult to work with. shaun shore takes for every to get back to you, calls you names and threatens to hang up w the general service manager is very difficult to work with. shaun shore takes for every to get back to you, calls you names and threatens to hang up with you if you get upset because of their poor preformance. More
Totally Understanding I worked with Frank and Nathan. Both understood my situation and helped match a car to my needs. I walked away super happy with the payment and car I I worked with Frank and Nathan. Both understood my situation and helped match a car to my needs. I walked away super happy with the payment and car I wanted! More
Jeep purchase We purchased a Jeep Wrangler rubicon, the Salesperson Patrick McCormick was very helpful and not pushy. He answered all our questions and was nice and We purchased a Jeep Wrangler rubicon, the Salesperson Patrick McCormick was very helpful and not pushy. He answered all our questions and was nice and accommodating. More
Air bag recall Made an appointment to have airbag recall fixed and oil change. They said they would need to order part so it would be a week out. Dropped my Jeep off Made an appointment to have airbag recall fixed and oil change. They said they would need to order part so it would be a week out. Dropped my Jeep off any scheduled appointment time and received a call about an hour later stating that my axle seals and fluids needed to be replaced (not one mention of airbag recall). I said go ahead on the repair since it was at the dealer even though it probably would have been half the price elsewhere. Called at 5pm to see if Jeep was ready and they said it was but the airbag recall would have to be rescheduled a week out because they didn’t have part! They could have ordered the part or told me they didn’t have it when I made the appointment, when I dropped it off and when they called to jam me on the repairs to the axles. They didn’t. Very poor communication and when I asked for the manager he blamed Fiat Chrysler. Not the fact that they can’t communicate. Awful service experience and it seems they really don’t care! More
Professional Caring Patrick McCormick is a professional in every aspect of the word, he explained the car buying process from start to finish. I came to the dealership ju Patrick McCormick is a professional in every aspect of the word, he explained the car buying process from start to finish. I came to the dealership just looking, after talking with Patrick he made it possible for me to purchase a new truck. I will highly recommend this dealership and Patrick McCormick to anyone as well as my family and friends. More
Polite, understand my budget, and worked hard for best deal If you are looking for a new or used car. You have to check them out. Get the best deal possible with friendly people and Amazing customer service! If you are looking for a new or used car. You have to check them out. Get the best deal possible with friendly people and Amazing customer service! More
Jeep Wrangler A lot of craziness with Equifax, nothing to do with Keffer but Frank Camarda was so supportive and so much more patient with the Equifax employee than A lot of craziness with Equifax, nothing to do with Keffer but Frank Camarda was so supportive and so much more patient with the Equifax employee than I was... perfect gentleman, patient with the situation, loving my new jeep! More