
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful experience. I called the dealer ship at 7:30 one night and General Washington Jr answered the phone and I told him about a truck on their lot I was interested in. He told me all about it and tol one night and General Washington Jr answered the phone and I told him about a truck on their lot I was interested in. He told me all about it and told me it was a nice truck and to come look at it. I live 2 hours away from this dealership in a different state. General assured me this vehicle was top notch and in perfect condition. I drove there the next day and boy was he right. The truck was amazing and he was a very nice man. He sold me the truck. I offered a price and they countered and then I offered another price and they took my offer. Very friendly and willing to help you out. I highly recommend this dealership even if it is a little drive it is highly worth it. General Washington Jr is a top notch salesman. More
Easiest Vehicle Trade Ever I am a repeat customer. I worked with Ritchie in internet sales. Ritchie was quick to respond to all my questions. They made some changes to the vehic I am a repeat customer. I worked with Ritchie in internet sales. Ritchie was quick to respond to all my questions. They made some changes to the vehicle for me that were over and above a normal trade in. There was no haggling I got a fair offer from the start. The truck was gassed up and ready for a test drive when I arrived, there was no waiting at all. Ritchie had all the paper work in order and I was in and out in a little over two hours. It was the most pleasant, quickest vehicle purchase I have ever made. Will be going back to Keffer and looking for Ritchie on my next vehicle purchase. More
Great no pressure salesman Worked with Frank getting a new Ram 1500. The truck just hit the parking lot, but Frank was able to iron out a few service kinks and get the truck del Worked with Frank getting a new Ram 1500. The truck just hit the parking lot, but Frank was able to iron out a few service kinks and get the truck delivered. Great experience, very knowledgeable. I highly recommend using Keffer and Frank if you are in the market for a Chrysler/Dodge product. One of the least painful car shopping and buying experiences I have ever had. No pressure, let me test drive vehicle alone to ensure I was happy with the way it fit in my garage. It is bigger than a minivan. Not only happy with the sale but the service after the fact. More
Best crew ever! I drove all the way from Huntersville to come here because of the service level they provide. Willie, Shaun, Mike Maus and Chris Alexander all worked super hard to get me the deal I wanted. come here because of the service level they provide. Willie, Shaun, Mike Maus and Chris Alexander all worked super hard to get me the deal I wanted. I won’t go to another Jeep dealership again! Highly recommend them and once my lease is up, I’ll be back!! Thank you guys for everything you did! More
Great Dealership! I recently bought a vehicle and my sales associate was Patrick Mccormick. He was a pleasure to work with. He is personable, honest, and fair-minded. I recently bought a vehicle and my sales associate was Patrick Mccormick. He was a pleasure to work with. He is personable, honest, and fair-minded. Negotiating the deal was stress free and the price and quality of the vehicle were excellent. The dealership had top notch facilities and a large selection of top quality vehicles. If you are in the market for a new vehicle I recommend going to Keefer Chrysler Jeep Dodge Ram and asking for Patrick Mccormick! More
Amazing experiance This was the most hassle free car buying experience in my life. I received a good offer for my trade and a great price on my Jeep. Hard to believe t This was the most hassle free car buying experience in my life. I received a good offer for my trade and a great price on my Jeep. Hard to believe that in 36 hours from first inquiry the car was delivered 3 hours away. Thanks again! More
$1300 spent with no resolution of issue Terrible service experience.: We took my daughter's 2006 Grand Cherokee in for an over temp transmission issue. Spent $1300 - being verbally assur Terrible service experience.: We took my daughter's 2006 Grand Cherokee in for an over temp transmission issue. Spent $1300 - being verbally assured this would fix the problem but of course it happened again in less than two weeks. Paid again for a tow. Then i'm told by Stan it's another $800 because now the 'sensor' is now bad. I believe that was probably the initial problem all along as we'd been told it was computer related before (and we told Keffer this). Beware they have a disclaimer about working on cars that are older which was NOT given to me or I wouldn't have put $1300 into non guaranteed irepair work.. BTW they constantly want you to review after your visit - and they didn't follow up at all after this visit I'm sure knowing I was unhappy. I'd leave a good review for good service but I have 1300 reasons to leave this one. More
Willie did a great job working with me until I found the perfect vehicle. I appreciate his patience, and I will be sure to recommend him to any family member or friend in search of a vehicle. perfect vehicle. I appreciate his patience, and I will be sure to recommend him to any family member or friend in search of a vehicle. More
Great Experience w/ Keffer I was in a wreck recently, and was shopping for a car. I also had a 10 day work trip that happened around this time as well. I stopped by Keffer J I was in a wreck recently, and was shopping for a car. I also had a 10 day work trip that happened around this time as well. I stopped by Keffer Jeep just once, and inside of the 10 days, I had 3 different people work on things for me to find me the right car. I got a used 2018 Jeep Grand Cherokee Altitude Edition. The Jeep is amazing. I've been wanting one for years, and they worked hard to get the deal I wanted. They have a dedicate staff that was respectful, communicative, and diligent on finding me what I wanted. Lorie Cornelius was the salesperson who pushed things over the edge. I highly recommend this dealership. More
This is my second time purchasing a vehicle from Willie and again he did not disappoint! He is professional, hardworking and caring. I highly recommended him to anyone looking to purchase a new vehicle o and again he did not disappoint! He is professional, hardworking and caring. I highly recommended him to anyone looking to purchase a new vehicle of their own. Keep up the good work and Thanks for everything! Love my new ride, D.H. More