Keffer Chrysler Jeep Dodge Ram

Bad service experience My 2018 jeep wrangler had several issue`s . After two separate trips to the dealership for a total of 10 days the tech claims he can not find any issu My 2018 jeep wrangler had several issue`s . After two separate trips to the dealership for a total of 10 days the tech claims he can not find any issue`s with the jeep . I went and picked it up and less than two hours later i replicated the failure and video recorded it and sent it to them via email. Even after that they claimed there was nothing wrong with the vehicle . I am blown away that even with evidence they claim its not happening. More

This is my fourth car from Keffer Jeep and I will keep coming back as they always give me the best deal available and are willing to work to keep their customers happy coming back as they always give me the best deal available and are willing to work to keep their customers happy More

Frank Camarda has helped us with 2 gladiators and 1 wrangler in the past 4 months. He is super thorough and makes sure he helps you get exactly what you want. 100% recommend going to him! wrangler in the past 4 months. He is super thorough and makes sure he helps you get exactly what you want. 100% recommend going to him! More

Wonderful experience. I called the dealer ship at 7:30 one night and General Washington Jr answered the phone and I told him about a truck on their lot I was interested in. He told me all about it and tol one night and General Washington Jr answered the phone and I told him about a truck on their lot I was interested in. He told me all about it and told me it was a nice truck and to come look at it. I live 2 hours away from this dealership in a different state. General assured me this vehicle was top notch and in perfect condition. I drove there the next day and boy was he right. The truck was amazing and he was a very nice man. He sold me the truck. I offered a price and they countered and then I offered another price and they took my offer. Very friendly and willing to help you out. I highly recommend this dealership even if it is a little drive it is highly worth it. General Washington Jr is a top notch salesman. More

Easiest Vehicle Trade Ever I am a repeat customer. I worked with Ritchie in internet sales. Ritchie was quick to respond to all my questions. They made some changes to the vehic I am a repeat customer. I worked with Ritchie in internet sales. Ritchie was quick to respond to all my questions. They made some changes to the vehicle for me that were over and above a normal trade in. There was no haggling I got a fair offer from the start. The truck was gassed up and ready for a test drive when I arrived, there was no waiting at all. Ritchie had all the paper work in order and I was in and out in a little over two hours. It was the most pleasant, quickest vehicle purchase I have ever made. Will be going back to Keffer and looking for Ritchie on my next vehicle purchase. More

Great no pressure salesman Worked with Frank getting a new Ram 1500. The truck just hit the parking lot, but Frank was able to iron out a few service kinks and get the truck del Worked with Frank getting a new Ram 1500. The truck just hit the parking lot, but Frank was able to iron out a few service kinks and get the truck delivered. Great experience, very knowledgeable. I highly recommend using Keffer and Frank if you are in the market for a Chrysler/Dodge product. One of the least painful car shopping and buying experiences I have ever had. No pressure, let me test drive vehicle alone to ensure I was happy with the way it fit in my garage. It is bigger than a minivan. Not only happy with the sale but the service after the fact. More

Best crew ever! I drove all the way from Huntersville to come here because of the service level they provide. Willie, Shaun, Mike Maus and Chris Alexander all worked super hard to get me the deal I wanted. come here because of the service level they provide. Willie, Shaun, Mike Maus and Chris Alexander all worked super hard to get me the deal I wanted. I won’t go to another Jeep dealership again! Highly recommend them and once my lease is up, I’ll be back!! Thank you guys for everything you did! More

Great Dealership! I recently bought a vehicle and my sales associate was Patrick Mccormick. He was a pleasure to work with. He is personable, honest, and fair-minded. I recently bought a vehicle and my sales associate was Patrick Mccormick. He was a pleasure to work with. He is personable, honest, and fair-minded. Negotiating the deal was stress free and the price and quality of the vehicle were excellent. The dealership had top notch facilities and a large selection of top quality vehicles. If you are in the market for a new vehicle I recommend going to Keefer Chrysler Jeep Dodge Ram and asking for Patrick Mccormick! More

Amazing experiance This was the most hassle free car buying experience in my life. I received a good offer for my trade and a great price on my Jeep. Hard to believe t This was the most hassle free car buying experience in my life. I received a good offer for my trade and a great price on my Jeep. Hard to believe that in 36 hours from first inquiry the car was delivered 3 hours away. Thanks again! More

$1300 spent with no resolution of issue Terrible service experience.: We took my daughter's 2006 Grand Cherokee in for an over temp transmission issue. Spent $1300 - being verbally assur Terrible service experience.: We took my daughter's 2006 Grand Cherokee in for an over temp transmission issue. Spent $1300 - being verbally assured this would fix the problem but of course it happened again in less than two weeks. Paid again for a tow. Then i'm told by Stan it's another $800 because now the 'sensor' is now bad. I believe that was probably the initial problem all along as we'd been told it was computer related before (and we told Keffer this). Beware they have a disclaimer about working on cars that are older which was NOT given to me or I wouldn't have put $1300 into non guaranteed irepair work.. BTW they constantly want you to review after your visit - and they didn't follow up at all after this visit I'm sure knowing I was unhappy. I'd leave a good review for good service but I have 1300 reasons to leave this one. More