Keffer Chrysler Jeep Dodge Ram

Worst car dealership in Charlotte Your garbage service will be spread through Social Media like a bonfire!!! I spent $4233.33 in 4 days!!! I'm going to let every social media network k Your garbage service will be spread through Social Media like a bonfire!!! I spent $4233.33 in 4 days!!! I'm going to let every social media network know about your vile, shady service. First and foremost, I came in because my cylinders were misfiring. I have fixed cars all my life with my dad and this was a test for you and you failed miserably. After 4 hours of sitting in your waiting area, I was informed that my car needed $6,100 worth of service. I was informed that my head gasket and oil pan gasket were leaking bad, yet there is not even a drop of oil on my driveway, Gotcha!!!! Next, i was informed that my control arms bars needed replacing up front. Gotcha again idiots!! They were placed in 2018. Upon paying $2,702.37, I arrived home only to start the car the next day and when I turned,my steering made a noise. I was informed by Robert Bruce that my rack and opinion was "leaking" and needed to be replaced. After paying $1,530.96, I picked up the car and drove home. When I started the car to get milk for the kids, I turned left and heard the same noise. Of course the idiots in your shop stated that then rack and pinion were leaking. NO LEAKS ON MY DRIVEWAY MORONS!!! You basically xxxx people of their money and I will continue to do many reviews of your horrible service on every platform imaginable, Seriously, how do you people live with yourselves?!! More

I had the most amazing experience at this dealership. The sales person Richie Carter was very patient in spite of my indecisiveness. He is a sales person who educated his customers and empowers you with know sales person Richie Carter was very patient in spite of my indecisiveness. He is a sales person who educated his customers and empowers you with knowledge. I would refer anyone to Keffer and encourage you to ask for Richie. He is far from the typical sales man. He has gained a lifetime customer. More

General Washington is the man!! I was very satisfied with the dealership service as well as the salesman.. You wanna a great salesman check out General Washington the dealership service as well as the salesman.. You wanna a great salesman check out General Washington More

Great buying experience. No hassle at all. We live 2 hours away. Deal stayed the same when we arrived. Thank you so much for the easiest car buying experience ever. hours away. Deal stayed the same when we arrived. Thank you so much for the easiest car buying experience ever. More

If I could give 10 stars to General Washington I would. He helped my husband and I with the purchase of a new vehicle. He listens to your unique situations to make sure that he does everything to help. He helped my husband and I with the purchase of a new vehicle. He listens to your unique situations to make sure that he does everything to help. More

Mr. General Washington was of really great help,with the purchase of my 2019 challenger great team at Keffer CDJR.I will purchase another vehicle from them again. Best deal in town!!!!!👍🏽👍🏽👍🏽👍🏽👍🏽V purchase of my 2019 challenger great team at Keffer CDJR.I will purchase another vehicle from them again. Best deal in town!!!!!👍🏽👍🏽👍🏽👍🏽👍🏽Very satisfied customer. More

General Washington was a fabulous salesman. He does not pressure, he just helps you make a good decision. And the rest of the dealership staff were all so friendly. Great experience, I really enjoyed buyin pressure, he just helps you make a good decision. And the rest of the dealership staff were all so friendly. Great experience, I really enjoyed buying my new Jeep here. More

Highly recommend Keffer Jeep! We were lucky enough to work with General Washington. He made everything easy for us and made sure we were comfortable while we waited on finance. I will be going back! work with General Washington. He made everything easy for us and made sure we were comfortable while we waited on finance. I will be going back! More

Best experience with Willie Hailey! After visiting every other Jeep dealership in the area, I came to see Willie. I had already test driven about a dozen jeeps and went through the nego After visiting every other Jeep dealership in the area, I came to see Willie. I had already test driven about a dozen jeeps and went through the negotiation process with several salesmen, only to leave over a few hundred dollars each time. I told Willie which Jeep I was interested in, gave him the price that I was willing to pay and I was done within an hour. I picked up my dream Jeep the next day and he went through all the features to make sure that I understood how to use everything. He called me a few days later to check on me and to see how I was liking it. I highly recommend Willie Hailey as a salesman and Keffer as a dealership. The other employees that I interacted with were professional and courteous. More

I received top notch service from Willie Hailey from the moment he greeted me at the door until I left with my new car. He made everything easy and smooth sailing for me. I highly recommend seeing Willie an moment he greeted me at the door until I left with my new car. He made everything easy and smooth sailing for me. I highly recommend seeing Willie and Keefer dealership for your next car. You will not be disappointed!! Thanks again for the excellent service! More