Keffer Chrysler Jeep Dodge Ram

great experience Im sure the dealship is wonderful, but this review is about my salesmen.. Both General Washington and Johnny Warren were great to work with. Talking Im sure the dealship is wonderful, but this review is about my salesmen.. Both General Washington and Johnny Warren were great to work with. Talking with them about my new Jeep was like sitting down talking to family.. so kind and helpful.. General was very knowledgable and did a good job answering my questions..They were both highly professional. thank you both for a great job . i look forward to seeing you on my next visit..HIGHLY RECOMMEND Keffer , General and Johnny.. More

Willie thank you your service was hassle free, professional, and responsive. I could not have asked for a better sales person to help me find my brand new Ram truck! professional, and responsive. I could not have asked for a better sales person to help me find my brand new Ram truck! More

Came to this dealership looking for a ram and Willie was great help during the whole process. Very recommend. If I ever need a car again Willie is the one! great help during the whole process. Very recommend. If I ever need a car again Willie is the one! More

When we stopped at keffer and met our salesperson,,GENERAL WASHINGTON we had already spoken on the phone before arriving.We were so impressed with him.He was very knowledgeable, upbeat an salesperson,,GENERAL WASHINGTON we had already spoken on the phone before arriving.We were so impressed with him.He was very knowledgeable, upbeat and positive.He had a great sense of humor and kept us laughing.He knew all about the car I was asking about,and even had it ready to test drive when we got there.If you are looking to buy a new or used car,we recomend that you ask for General washington.He will go out of his way to make your experience the best I love my new car More

Buying With Ease I want to start off by Thanking Mr. General Washington for the great customer service he and the dealship provided. No pressure, no funny business. He I want to start off by Thanking Mr. General Washington for the great customer service he and the dealship provided. No pressure, no funny business. He knew what I was there for and was able to provide me with the best deal possible. I've had my truck for a week now and its everything I could dream of and more. I would absolutly recommend seeing General Washington at Keefer when you're in the market for a new vehicle. More

First off the customer service was amazing. I was taken care of by a guy named General Washington. “That is his real name”. He is a honest guy and got me exactly what I wanted. If you go to this dealership care of by a guy named General Washington. “That is his real name”. He is a honest guy and got me exactly what I wanted. If you go to this dealership, ask for General Washington. More

it's true After completing the deal and picking up my new Challenger today, I can echo the positive sentiments below. Need a car/SUV/truck? Get in touch with Ge After completing the deal and picking up my new Challenger today, I can echo the positive sentiments below. Need a car/SUV/truck? Get in touch with General Washington (yes, that's his name). The man is a pro. He'll take care of you. No b.s. More

I would not recommend this dealer to anyone unless they have a price on a used car that just can’t be beat. In the event it’s a new car purchase or a used car that’s not competitive, I would go to another have a price on a used car that just can’t be beat. In the event it’s a new car purchase or a used car that’s not competitive, I would go to another dealer. I can honestly say I have never experienced anything like this when potentially purchasing a car or any other consumer product. I arrived at the dealer around 1:30pm Saturday afternoon and immediately informed the salesman of the SUV I was interested in and also told him upfront I’d want to test drive it as the buyer I was looking for was serious about the vehicle. We were told that the SUV had to be quarantined for 3 days in the event I went on a test drive with everything going on with COVID-19. I still requested a test drive after finding out this information. After informing Willie that I wanted to drive the car and it was evident he didn’t want the car to be driven, he went in and informed his GM Shaun that I wanted to drive and he also said we could not drive the car as I was not the buyer. He also confirmed a 3-day quarantine mandated by the state on any car that was taken for a test drive. It took negotiations with Shaun to be able to even test drive the car and if my cousin wasn’t as interested in the car as she was, I would have left the dealership at that moment. It took an additional hour and a half to get everything together to test drive the car after convincing the Finance Manager that the credit score was good enough based on a Credit Karma score to test drive the vehicle and figuring out the offer for the trade value. After driving the car and agreeing to terms, the buyer filled out a credit app and it still wasn’t reviewed or terms completed after an additional three hours (the dealership closes at 7pm). In the end, the buyer ended up buying the SUV based on the great price the dealership offered, but not the service. Again, not a great experience and I would caution anyone who does not want to be profiled in any way or misled by state mandated rules vs. company policy to visit Keffer Jeep unless the price is hard to beat.   More

WIllie is top notch! Willie went above and beyond to work with me to test drive a new truck given all the circumstances of social distancing right now. He had the truck cl Willie went above and beyond to work with me to test drive a new truck given all the circumstances of social distancing right now. He had the truck cleaned, and ready to go for the test drive. He was very respectful of my time and privacy. When it came time to negotiate, Willie was not pushy at all, and got me a great deal on the truck we wanted. I couldn't have asked for a better experience and would gladly recommend him to anyone looking for a vehicle from Keffer. Thanks for everything and making buying a new truck fun! More

BAIT and SWITCH 2x Absolutely the worst dealershipI have ever dealt with. Twice had a deal in 3 days but the price kept changing and I still agreed, after 6 plus hours a Absolutely the worst dealershipI have ever dealt with. Twice had a deal in 3 days but the price kept changing and I still agreed, after 6 plus hours and 2 reworked deals they said we can't sell you that jeep go somewhere else. The reason on day 3 was the "residual" changed overnight. Complete waste of my time and energy. Biggest con-man going - PS the website price isn't even close to the real price. I will never ever come back or recommend this dealership to anyone I come in contact with. More