Keffer Chrysler Jeep Dodge Ram

After almost a full day of run around I never got any answers after they stated one of my trade ins was “Branded” on the CarFax. They was a complete lie and I provided proof of this. They also would not answers after they stated one of my trade ins was “Branded” on the CarFax. They was a complete lie and I provided proof of this. They also would not even consider my other trade where they were buying it at whole sale when there was NO vehicle like that in the state. I was a prior customer but will not ever buy any vehicles from them again. Sad situation when I have to email their General Manager Mr. Mays on this. Their staff should be ashamed of this and God Bless them. More

General Washington and rest of the staff were great. Definitely glad I made a 2 hour drive from Greenville SC. Definitely glad I made a 2 hour drive from Greenville SC. More

This was the easiest dealership experience I have ever had because of how Keffer Ram worked with us. I was in and out really quick. Everyone at the dealership was efficient every step of the way. They hel had because of how Keffer Ram worked with us. I was in and out really quick. Everyone at the dealership was efficient every step of the way. They helped find a vehicle and price that worked for my financial situation but were not pushy or pressuring. Everyone was very helpful, friendly, listened to my needs, and did their best to be as accommodating as possible. Ask for Jessica Lowery in sales, she is the best! She is amazing and made the process really smooth. She went above and beyond for us as customers and tried to help as much as possible to make something work for our budget. Easily the best salesman I've worked with at a dealership her service was excellent and really made the experience excellent. Our F&I guy Freddy Soulasinh was awesome to work with as well. He had all the paperwork ready to go and made it a very quick and painless process to sign and go over all the paperwork. He was extremely professional, knowledgeable, friendly, and efficient! I would absolutely recommend Keffer Ram to a friend or colleague because of their competive prices, well kept showroom, and especially, the service from the sales associate, sales manager, and F&I manager More

After waiting 2 1/2 months to get my car back from their collision center for minor work, detailing after my new car was stolen I pick it to find the car dirty, inside still smells and I get half a mile dow collision center for minor work, detailing after my new car was stolen I pick it to find the car dirty, inside still smells and I get half a mile down the road to have a tire sensor come on. Upon getting back to work all tires were running at 27# of pressure. If you have to deal with this company, don’t allow insurance to pay up front. Go somewhere else. More

This dealership is my new Dodge dealer. And I live in Atlanta! That’s mostly because of the service from their operations manager, Steve Mason. I had the amazing experience buying a car from this place. Atlanta! That’s mostly because of the service from their operations manager, Steve Mason. I had the amazing experience buying a car from this place. I feel like they cared about my car-buying experience and it had the “VIP” treatment thanks to Mr. Mason. The car I purchased was a brand new widebody scatpack Challenger and with the service I received, I feel like I was buying an exotic car. I will be returning soon! More

Brought car in 2012. Get all IF ANY work done here. Robert Bruce in Service has been my go to person since day one! I cannot tell you how much I appreciate his kindness and communication. Although I ne Robert Bruce in Service has been my go to person since day one! I cannot tell you how much I appreciate his kindness and communication. Although I never see the men working on car I absolutely appreciate you and your expertise! Everyone in the service and parts department are very welcoming. The sales department needs to take notes. I sat in that area and counted 6 salesmen and saleswomen looked at me and didn't part their mouth except for Will Hailey James Mitchell The General.. Johnny and Patrick. THANK YOU! These men greeted me and asked if I needed help or how was my day. Please make sure EVERYONE I named is recognized. They deserve all things positive because working with the public requires patience. More

I enjoy my vehicle. Trying to schedule service is awful. Make an appointment but drive ups with no apppintment makes your appointment disregarded. Time to look for a new dealer Make an appointment but drive ups with no apppintment makes your appointment disregarded. Time to look for a new dealer More

Terrible experience trying to order a new Jeep Wrangler. The xx dealer add on fees like paint protection, interior protection, nitrogen are complete rip off! The xx dealer add on fees like paint protection, interior protection, nitrogen are complete rip off! More

I recently bought a 2018 Jeep Wrangler JLU from Keffer and after a few months had scheduled a bunch of work to be done on it (lift, tires, rims). When I went to pick up my Jeep I noted damage to one of th and after a few months had scheduled a bunch of work to be done on it (lift, tires, rims). When I went to pick up my Jeep I noted damage to one of the rims which the dealer said they would be fixing... two weeks went by and I hadn't heard from the dealer so I called and they said it was already finished. I swung by to pick up my damaged rim only to find the damage was still visible and additional damage had been caused. I told the service rep that there was still damage and I was told "I cant really see it but maybe its because I'm colorblind" so I left the dealership and submitted a complaint with BBB to request a refund to replace the damaged rim. The Keffer representative that answered was more confrontational than helpful and refused to resolve the issue through the BBB. Now I'm left with a damaged rim and a poor customer service experience. More

Avoid these guys like the plague! They will show you Avoid these guys like the plague! They will show you several prices online; the MSRP, their supposed discount, and even something they called a “l Avoid these guys like the plague! They will show you several prices online; the MSRP, their supposed discount, and even something they called a “locked price!” When you go there to view the vehicle and close the deal, they start from scratch, in our case, $10,000+ over the locked price!? Another thing that they don’t tell you about is the ridiculous dealer add-ons at almost $2,000 that are NON-negotiable!? So, if you think you got a good deal, just wait, they have THOUSANDS of DOLLARS in additional fees. Lastly, they employ the old-school sales technique where the salesperson, who BTW ours knew very little about their products and was far from polite or professional? The salesperson leaves you sitting there to speak to a manager and returns. This can occur multiple times, even though you already showed them the printout of their own “locked price” offer from their website!!! RIDICULOUS!!! Thankfully, we walked out, as this wasn’t our first rodeo/new car purchase, and ended up buying an even nicer vehicle within 2-hours of leaving this dealership. The other dealer did NOT add on THOUSANDS of DOLLARS in dealer benefit ONLY FEES! BUYER BEWARE!!! More