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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.8
1,503 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,503 reviews

October 15, 2022

Pure crooks. Add on 3k safety package which is fancy wording for a wax treatment that takes 15 minutes. They'll argue you until you cry uncle. These are the worst More

by hkhollis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron White, Michael Turner
October 01, 2022

I’d like to thank our sales rep Christopher, Mark with financing, and the dealership/management so much working with us to get the price for our new Jeep Gladiator Willys Sport within our range! Even went More

by jhorner1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lowry (Sales), Mark (Finance)
September 13, 2022

First of all, we need to talk about their false advertisement that they have on their website. The vehicle that I went in for is still incorrectly listed on their website. It is not at all the same More

by Tamara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deon
July 17, 2022

After almost a full day of run around I never got any answers after they stated one of my trade ins was “Branded” on the CarFax. They was a complete lie and I provided proof of this. They also would not More

by BLURAYKING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Tyler
July 06, 2022

General Washington and rest of the staff were great. Definitely glad I made a 2 hour drive from Greenville SC. More

by Danielturner27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerenal Washington Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy White, Brittany Phillips
May 15, 2022

This was the easiest dealership experience I have ever had because of how Keffer Ram worked with us. I was in and out really quick. Everyone at the dealership was efficient every step of the way. They hel More

by Joshnuhfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Lowery, Freddy Soulasinh
January 23, 2022

After waiting 2 1/2 months to get my car back from their collision center for minor work, detailing after my new car was stolen I pick it to find the car dirty, inside still smells and I get half a mile dow More

by Disappointing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Dept
December 21, 2021

This dealership is my new Dodge dealer. And I live in Atlanta! That’s mostly because of the service from their operations manager, Steve Mason. I had the amazing experience buying a car from this place. More

by Elmore4545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mason
December 04, 2021

Brought car in 2012. Get all IF ANY work done here. Robert Bruce in Service has been my go to person since day one! I cannot tell you how much I appreciate his kindness and communication. Although I ne More

by Tamara.Freeman01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
October 13, 2021

I enjoy my vehicle. Trying to schedule service is awful. Make an appointment but drive ups with no apppintment makes your appointment disregarded. Time to look for a new dealer More

by disappointed
Customer Service
Recommend Dealer
No
Employees Worked With
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