Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
1,503 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service.
We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from.
The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right.
Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,503 reviews
March 06, 2023
Very professional dealership. Josh Welch went above and beyond to see me have a awesome experience. I would definitely recommend this dealership. Josh Welch went above and beyond to see me have a awesome experience. I would definitely recommend this dealership. More
by Quietstorm
Employees Worked With
Josh Welch 5 Star, Julius Tindell
March 03, 2023
My Husband and I could not have asked for better customer service! Chanel and Phil went above and beyond for us, they are amazing we will recommend them to anything looking to purchase a new vehicle. service! Chanel and Phil went above and beyond for us, they are amazing we will recommend them to anything looking to purchase a new vehicle. More
by Klogan1125
Employees Worked With
Chanel and Phil
March 01, 2023
Keffer technician Robert Bruce was very helpful in working with my warranty company to get the best deductible and also fixing a minor issue with my car that was not the reason for my visit to this de working with my warranty company to get the best deductible and also fixing a minor issue with my car that was not the reason for my visit to this dealership. Thanks again Robert for your excellent service. More
by gary9109
Employees Worked With
Robert Bruce
March 01, 2023
Robert Bruce took excellent care of my Challenger, work was done in a timely manner and he went above my expectations pertaining to the service of my vehicle. was done in a timely manner and he went above my expectations pertaining to the service of my vehicle. More
by gary9109
Employees Worked With
Robert Bruce
February 26, 2023
We bought a very nice, used Jeep and got everything we wanted in both the vehicle and from Keffer management regarding price and terms. The salesman was a bit too tuned into his cell phone than communica wanted in both the vehicle and from Keffer management regarding price and terms. The salesman was a bit too tuned into his cell phone than communicating with us which was off putting. Keffer has the best variety of used Jeeps that we found in the Charlotte area and we won’t hesitate to shop with them again. More
by Ggranson
Employees Worked With
Salesman - Ray Little, Sales Managers - Jason, Philip
