Keffer Chrysler Jeep Dodge Ram

Dishonest sales people, look out for themselves and told me its all about the profit! Horrible customer service! If you want to get screwed, come to this dealership! Very friendly unless you have a problem! me its all about the profit! Horrible customer service! If you want to get screwed, come to this dealership! Very friendly unless you have a problem! Talking to someone higher up only gets you a conversation full of threats and indifference. Was unhappy with my purchase within hours and was told I could "trade" my new car back to them and buy my original vehicle back at resale price! Watch out for Frank and Mike! They are the biggest swindlers I've ever met! More

I dropped off my 2010 Ram truck for the 30,000 mile I dropped off my 2010 Ram truck for the 30,000 mile service. I received 3 phone calls that day. The first time they called and said “We just reali I dropped off my 2010 Ram truck for the 30,000 mile service. I received 3 phone calls that day. The first time they called and said “We just realized that you have a 5.7 HEMI and you need all of the spark plugs replaced”, “ I told them again to do the whole 30,000 mile service”. Well a few hours later again another phone call “We just realized that your truck is a 4 X 4 and needs front end differential oil serviced”. Again “I said do the 30,000 mile service”. Finally around 5:00 PM The service dept called and said the truck was finished. I got there and asked about the high mount brake light. I had stated that the high mount brake light was out and had replacement bulbs in the truck and told them that it needed replaced when I first dropped off the truck. I would have replaced them my self but the light lens was glued to the body? Anyhow the service dept guy said it would be fixed. He returned later and said I did not have enough light bulbs? I had 2 bulbs in the package and he said it took 3? He returned later and said he was wrong and it only took 1. So I paid the bill and left. That was Saturday. I did not drive the truck again until Tuesday morning. That’s when I realized the A/C was not working. I dropped off the truck Wednesday @ 730 am and called about 0900 and talked to the service dept. I stopped by around 5:oo PM to pick up the truck, well before I got home the A/C was not working again. Again I dropped it off the next day and was told it needed a new part for the A/C and it would take 8 hours to fix. Friday I stopped by to get the truck and they did not start on it and it would not be ready to late Saturday? I asked why it was not started yet. The service dept stated that other vehicles were ahead of it? This was warranty work so it could wait>>>> More

This was not a very good experience. I would not recommend this dealership to anyone. I should have looked at more reviews before visiting the dealership. recommend this dealership to anyone. I should have looked at more reviews before visiting the dealership. More

Joey made the whole car buying experience a pleasure. He may be young but he knows his stuff. From the time we walked on the lot until the last papers were signed,we felt very important. The atmosphere was may be young but he knows his stuff. From the time we walked on the lot until the last papers were signed,we felt very important. The atmosphere was relaxed and calm. No pressure. I want more people to know what a joy buying my Jeep was. Everyone should be so lucky to have Joey as your sales person. KUDOS to Joey. I look forward to seeing him and the rest of the staff when I visit the dealer again. More

5 stars all the way around for this dealership! Brandon Melendez is without a doubt THE ONE you want to work with! He is friendly, approachable and no pressure---but at the same time, works hard with you t Melendez is without a doubt THE ONE you want to work with! He is friendly, approachable and no pressure---but at the same time, works hard with you to get you a great deal. This dealership has, without a doubt in my mind, the BEST selection of Jeeps, the BEST website, the BEST and FRIENDLIEST salespeople. Added bonus-They will take you off-road in your test-drive, too! I purchased a brand new Jeep Grand Cherokee from this dealership and got an amazing deal and great service. There is a reason that this dealership has awesome ratings from everyone! Make the trip and check it out! More

Mike Maus was extremely helpful and committed to finding the best car for me - as opposed to other sales professionals that might try to sell the best car for the dealership. I did not intend to purchase a the best car for me - as opposed to other sales professionals that might try to sell the best car for the dealership. I did not intend to purchase a car on this day; however, Mike's service in conjunction with Mike #2 (financing)'s knowledge of the inventory, pricing, options, etc., created an offer worthy of consideration - and one that I ultimately secured. Overall, I was very pleased with my experience at Keffer. More

Mike was very professional and empathic to our financial situation. He listened and directed my wife and I to several Jeep vehicles for us to compare. His sales approach was more relationship-building and n situation. He listened and directed my wife and I to several Jeep vehicles for us to compare. His sales approach was more relationship-building and not the typical style used by many sales reps in the auto industry. I am very pleased with how we were treated and will reccomend your dealership to family and friends. Thanks again for a wonderful buying experience. More

I actually did not want to buy a car from someone so young HOWEVER... after seeing this kid do his job so well I would say he is one of the best and most honest salesman I havd ever delt with. young HOWEVER... after seeing this kid do his job so well I would say he is one of the best and most honest salesman I havd ever delt with. More

Great experience, I really liked Joey easy approach to customers, entire staff very helpful also after purchase with prompt follow up on my requests and questions. customers, entire staff very helpful also after purchase with prompt follow up on my requests and questions. More

Joey Maus was a very enthusiastic young sales person! He answered all questions asked of him in a professional manner - and if he didnt know the answer he was smart enough to find out the answer and not try answered all questions asked of him in a professional manner - and if he didnt know the answer he was smart enough to find out the answer and not try to bluff his way thru it. He had a very good knowledge of the product and was more interested in what I wanted instead of trying to "fit" me into something just to make a sale...Good job!!! I will be returning in the future for another vehicle. More