Keffer Chrysler Jeep Dodge Ram

I typically dread making large purchases, not because I don't enjoy new things...because I do not care for salesmen. I loathe the high pressure, let's make it work, what's it going to take to put you in t don't enjoy new things...because I do not care for salesmen. I loathe the high pressure, let's make it work, what's it going to take to put you in this thing, you don't really know what you're looking for, we can make it happen "sales-ma-fication" that goes on when you make a large purchase. I was pleasantly surprised when I didn't encounter that at Keffer. The sales staff was there to answer my questions and show me vehicles but I wasn't held captive. We had narrowed down our search to three manufacturers. They gave me the leeway to look and weigh the options without "trying to put me in that car" before I left. I actually made two visits before I scheduled a test drive. Once I decided to move forward with the purchase of a 2012 Grand Cherokee, they LISTENED to what was important to me and made every effort to find the vehicle "I" wanted, rather than pushing me towards an inventory vehicle. How refreshing! I don't think I had to roll my eyes one time. Working with Michael Turner and Willie Hailey was GREAT. They were both professional, positive and pleasant. Although I know it isn't the case, they made me feel like I was their only customer. As a Director of Client Services in my professional life, I am a very tough cookie when it comes to missed-customer-service-opportunities. I have NO complaints with the Keffer Team. These guys were top notch. They kept me well informed of each stage in the car buying process. The only surprise... was how smoothly this large purchase went. I have already recommended them to a few friends in the market for new vehicles. More

Julius TIndell was very knOwledgeable and helpful. He went the extra mile to make the deal. I highly recommend him and the dealership. Always answered his cell or voice mails went the extra mile to make the deal. I highly recommend him and the dealership. Always answered his cell or voice mails More

Wouldnt buy from anybody else. Julius has been my go to guy for new and used cars for 9 years. The dealership out ranks most of the jeep dealerships that I have been to. guy for new and used cars for 9 years. The dealership out ranks most of the jeep dealerships that I have been to. More

Amazing staff! Everyone went above and beyond to ensure quality service and customer satisfaction. By far, the best car buying experience i have ever had. quality service and customer satisfaction. By far, the best car buying experience i have ever had. More

Mike helped me with every aspect of my jeep purchase! He really is 'full service' ;) I will go back to keffer (and mike) for all my needs really is 'full service' ;) I will go back to keffer (and mike) for all my needs More

Wasovercharged on oil change and when i recieved my vehicle the oil cap wasnt on oil was everywhere. not friendly at all and was just overall bad experience. this was fourth visist which all visits hav vehicle the oil cap wasnt on oil was everywhere. not friendly at all and was just overall bad experience. this was fourth visist which all visits have been about the same More

Our experience with Keffer Jeep was excellent. Our salesperson, Matt Nichol, was extremely professional and very straightforward with the information needed to complete the transaction. From the time salesperson, Matt Nichol, was extremely professional and very straightforward with the information needed to complete the transaction. From the time we started our first discussion to the closing, we were 100% satisfied with the dealership. Sandy, our greeter, was particularly welcoming and was ready to assist in directing us. Donny, the Lot Manager, went above and beyond in helping us to transport our old vehicle (a lease turn-in) to the other dealership. We highly recommend this dealership if you are looking for a smooth, professional experience. More

After several different car dealership I had been to I stoped by Keffer Jeep. I must say it was the must unprofessional place I had been. I was greated by a young man by the name of Micheal. The only thin stoped by Keffer Jeep. I must say it was the must unprofessional place I had been. I was greated by a young man by the name of Micheal. The only thing he would say is "my dad is the boss so you will get a good deal" I am in the marketing business and this young man needs some training. I was looking at a new Durango and I was not willing to give my information. Like I said I was just looking. Wouldnt you know it in comes a mananger his Uncle so he tells me Frank. I was turned off at this point. Will never stop at this dealer or send any of my friends and family! This dealer needs major work. I did buy at Lake Norman and love my new Durango. More

My experience with Keffer Chrysler Jeep Dodge was excellent. I had been working with other dealers who told me the Wrangler Unlimited Sahara with the options I wanted was not available. Imagine my su excellent. I had been working with other dealers who told me the Wrangler Unlimited Sahara with the options I wanted was not available. Imagine my surprise when I found exactly what I was looking for at Keffer. Matt Knight was professional in every sense of the word and made the process smooth as silk. They delivered the Jeep that very day, thanks in part to Angelo, who completed all the paperwork. It was an 'over the top' experience and I will recommend Keffer enthusiastically. More

The Keffer staff was helpful and courteous during the purchase of my Ram truck. They worked with me during service issues and directed me to Chrysler to escalate my concerns. purchase of my Ram truck. They worked with me during service issues and directed me to Chrysler to escalate my concerns. More