
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Leo took care of us from the moment we walked in, and made sure that we got the best price so we didn't have to go elsewhere! A pleasure doing business with you guys! made sure that we got the best price so we didn't have to go elsewhere! A pleasure doing business with you guys! More
GREAT & FRIENDLY EXTREMLY PROFESSIONAL AND NOT PUSHY AT ALL JOEY LISTENED TO WHAT THE CUSTOMER WANTED. I AM NOW LOOKING FOR MY NEXT CAR WITHIN 2 WEEKS BECAUSE OF THE CAR AND RRESPECT THAT I WAS GIVEN AT ALL JOEY LISTENED TO WHAT THE CUSTOMER WANTED. I AM NOW LOOKING FOR MY NEXT CAR WITHIN 2 WEEKS BECAUSE OF THE CAR AND RRESPECT THAT I WAS GIVEN! More
I felt like the entire time I was being a bother to my salesman because he was too busy from start of negotiations past through to having to deal with them after the purchase. Then they also tried to tel salesman because he was too busy from start of negotiations past through to having to deal with them after the purchase. Then they also tried to tell me they didn't make or didn't have items that we had negotiated within the purchase price. I was even able to pull up items online myself through JEEP that they've told me isn't sold anymore. They are telling me they will remedy the situation fully, which I feel they may, but I've spent too much time trying to get things done. It's like pulling teeth when I was the one who just spent a large amount of money and they should be taking care of me within reasonable time frames and with proper service. One top of it, each time they say they will do something I've had to either call everyday to check when they said they would call or when they do do it, they do it only partially correct. More
Brad promised a price over the phone. And when i got there it was a different story. I drove 80 miles one way to get there. Brad was very rude to me when i wouldn't take the deal. he made a comment "tha there it was a different story. I drove 80 miles one way to get there. Brad was very rude to me when i wouldn't take the deal. he made a comment "thanks for wasting my time". i will NEVER do business with Keffer Dodge again. I went to Empire Dodge in Wilksboro North Carolina and they were very professional, and i ended up getting a car from them.(buyers beware of keffer dodge. ) More
We spent 6 months via emial looking for a new 2012 Jeep Wrangler with 6 different dealerships in SC/NC/GA. Brandon kept in touch via emial and was very professional and patient with our requests. Visited Wrangler with 6 different dealerships in SC/NC/GA. Brandon kept in touch via emial and was very professional and patient with our requests. Visited the Keffer dealership met with Brandon and drove home in a new jeep that evening. ALL of the employees we talked to were very professional and friendly – never pushy. Brandon spent two hours with us after the dealership closed getting the Jeep ready for us to take home that night, and spent time with us setting up the nav/bluetooth and going over the jeep. Very good experience and highly recommended dealership! More
By far the best place for us to buy a new jeep. It was easy to get in the door and easy to maneuver around the inventory. The sales staff worked as a team to get us the deal we needed in a calm and helpfu easy to get in the door and easy to maneuver around the inventory. The sales staff worked as a team to get us the deal we needed in a calm and helpful environment, which was not the case in another dealership that we visited. We could tell immediately that Keffer wanted to sell us a car that was the right car for us. We were more important than just another customer to add to the monthly sales quota and we think Keffer worked harder to get our business. We highly recommend this dealership. More
First and foremost I've been on the hunt for a new car for quite a while at least 7mths and was consitently changing my mind on the vehicle I wanted or the service was terrible where I was looking. Final for quite a while at least 7mths and was consitently changing my mind on the vehicle I wanted or the service was terrible where I was looking. Finally I drove from home and landed at Keffer Chrysler Jeep Dodge Ram which is literally 2 1/2 hours away. Arrived on the lot and was immediately greeted by Curt we talked on the lot for a bit about different models of the challenger before wanting to check out the inside of one that caught my eye. We sat down discussed some small talk and got into talking about the car after driving the car and listening to Curt I was immediately sold. The entire staff of everyone I encountered was just so nice and courteous from Curt to the service desk lady. There is not a question in my mind about the staff at Keffer regarding this being the best experience I've had in quite a while, I would HIGHLY recommend anyone looking for great service, great selection, quality cars and the best group of people you can meet in buying a car to visit this dealership immediately!!!!! Literally it will give you a new thought process and impression on individuals who sale you cars. More
This was my first time leasing a vehicle as well as my first time considering a Jeep product. Julius and Matt were easy going, knowledgeable, and extremely helpful throughout the entire process. Multiple first time considering a Jeep product. Julius and Matt were easy going, knowledgeable, and extremely helpful throughout the entire process. Multiple vehicles were considered during my visit and a thorough explanation of the features and monthly payment determinants made it easy to choose the one that was best suited for me. I look forward to working with these guys again in the future. More
I called Matt Knight and told him what i wanted and what i had to trade. I told him i needed to be at a certain number for trade and when He called me back the next day he came in with more trade money than i had to trade. I told him i needed to be at a certain number for trade and when He called me back the next day he came in with more trade money than what i asked for. I was so shocked i had to tell him i needed to call him back in 10 minutes to comprehend this. They even delivered my car to me in Fayetteville that day. Im a Keffer Dodge customer for life. Thanks again Matt. Sean Stanley More
We had a great experience and love the car! Coach was very helpful in laying out the details, showing us our options and helping us make the right decision for us. We appreciate his customer service! very helpful in laying out the details, showing us our options and helping us make the right decision for us. We appreciate his customer service! More