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Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Initially, my wife and I were not interested in purchasing a vehicle. We were Just looking for near future purchasing purchases. When I initially walked into the dealership Willie greated my wife a purchasing a vehicle. We were Just looking for near future purchasing purchases. When I initially walked into the dealership Willie greated my wife and I very respectfully, with no assumptions. That was definitely a plus to us. Being Judgemental towards buyers is one thing that has always turned me away from dealerships. From beginning to end, Willie was perfect. He could easily determine what type of interests I had. The minute I layed eyes on my charger, I knew it was mine. Willie just made every step of the way as smooth as he possibly could have done. It was a great experience. no frustration needed. I would recommend Willie and this dealership to anyone, I already have! and to have my sales person continue to check up on me and how much I love my SRT8, its a great feeling. Willie cares about people, and cares for satisfaction. I appreciate doing buisness with him and in the near future I look forward to recommending more people to him. Thanks willie! More
The experience was better than at other dealerships I have dealt with. Willie Hailey was professional and friendly. The dealership advertised that they would guarnatee the best price, and they did. My wi have dealt with. Willie Hailey was professional and friendly. The dealership advertised that they would guarnatee the best price, and they did. My wife is extremely happy with her new Grand Cherokee, and the deal she was able to make with Willie and the Keffer sales staff. More
My experience at Keffer was Great!! I went in loooking for a nice SUV and Willie greeted me with a smile & provided excellent customer service. I was a little unsure whether or not to buy a new vehicle at for a nice SUV and Willie greeted me with a smile & provided excellent customer service. I was a little unsure whether or not to buy a new vehicle at the time but when I was offered a good price for a new SUV with low payments I could not turn it down. If/when I buy in the future I will return to Keffer and ask for Willie. And I will definitely recommend friends & family!!! More
Service, Customer Service, Friendliness, Knowledge, Commitment = Excellence!!!! Julius is not only knowledgable about his products, but what seperates him from any other at another dealership I have b Commitment = Excellence!!!! Julius is not only knowledgable about his products, but what seperates him from any other at another dealership I have been to is his desire to make you feel at home and educate you. If honest, the desired car of your choice doesn't capture you first, but moreso his smile that greets you and the warmth of his charisma sets the stage. Every interaction that i have had with him at the dealership has been top notch. I couldn't see myself dealing with any other dealer/sale person because of the service he has provided. He has the ability to listen to your needs and desires and steer you in the direction that is going to be best for you. Julius is a great representation of Keffer because he makes it not about himself, but a family approach by engaging you interactions with each person. You are sure to not only leave with the car of your choice/desires, but you will leave feeling that you have just invested into the Keffer family where everyone takes on their part to ensure that your investment was worthwhile. Service, Customer Service, Friendliness, Knowledge, Commitment = Excellence with Julius Tindell and the Keffer Family!!!! More
Julius was great to work with during our purchase. We are repeat customers and this is truly because Julius makes us feel like family. He is a no pressure salesperson. are repeat customers and this is truly because Julius makes us feel like family. He is a no pressure salesperson. More
Really enjoyed the atmosphere and the service that I received. I will definitely send my friends here to buy a car. I have bought 2 cars from Keffer and will buy a 3rd car when I'm ready to purchase ag received. I will definitely send my friends here to buy a car. I have bought 2 cars from Keffer and will buy a 3rd car when I'm ready to purchase again. More
Keffer Chrysler Jeep is a great dealership - they were very thorough and informative. The sales associates were friendly and helpful - willing to go the extra mile. very thorough and informative. The sales associates were friendly and helpful - willing to go the extra mile. More
Matt was great. He helped me look at the vehicles and features I was looking for, and then notified me as soon as a car meeting my needs became available. It was a great experience all the way around. Th features I was looking for, and then notified me as soon as a car meeting my needs became available. It was a great experience all the way around. Thanks Matt! Loving the Challenger R/T. More
Plenty of companies have lost the art of "customer service." At Keffer, they have not. I wanted to write this review to reward and evidence my satisfaction--to not do so would not be right. I am ve service." At Keffer, they have not. I wanted to write this review to reward and evidence my satisfaction--to not do so would not be right. I am very pleased with every interaction with Keffer. I'll be back for more vehicles over time! More
Willie promptly addressed us and helped us find the car that we wanted. He was friendly and knowledgeable. Willie followed up until the deal was completed. that we wanted. He was friendly and knowledgeable. Willie followed up until the deal was completed. More