
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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If you're purchasing a new vehicle from Keffer I recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. More
I came in for an oil change for my 2010 Jeep Liberty which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! I had no real desire to trade in my Liberty. Julius sold me that Jeep and I never had a day's trouble out of it and was VERY, VERY happy, not only with the truck but, with the entire buying and servicing experience. He reasoned with me, showing me the trade-in value of my Jeep and gave me other good information and advice. He was patient while I changed my mind back and forth, asked questions and ran different scenarios and 'what ifs'. He never pressured me or got impatient. He presented the facts and backed away while I thought about it. He also accomodated the 6-year-old I was with. He made him very happy by talking to him, keeping him occupied and giving him something to eat and drink while I went back and forth. For me, as a woman, I've been in a position where I've been taken advantage of by sales people. I always had my 'radar' up. I don't like fast-talking, patrionizing salespeople. I want the bottom line. With Julius, I'm completely at ease because he is calm, not pushy, short direct answers and honest. Once I gave him to 'ok' he went back and forth to get a number I could live with. He takes all the stress out of the past two transactions for me. I recommended Julius to a business associate, she was was just as happy and made sure to let me know. Awesome! More
Love my new Overland! Best car buying experience to date. Shaun was knowledgeable, straightforward and a pleasure to work with. I would definitely recommened this dealership, and Shaun, to anyone looking to Shaun was knowledgeable, straightforward and a pleasure to work with. I would definitely recommened this dealership, and Shaun, to anyone looking to purchase a new or used car. More
We met with Julius and Mike one night at closing time on a Sunday night, as they where closing gates..our older car needed to be serviced. They let us into service, and a couple of weeks later we purchased a Sunday night, as they where closing gates..our older car needed to be serviced. They let us into service, and a couple of weeks later we purchased our third jeep from them. had it not been for their friendly and helping ways we would have strayed to another Jeep dealer. They are not only our Team at Keffer but also have become good friends. Now ready to (hopefully)purchase another vehicle from Keffer. Service department is also a star. More
This review is one well worth my time. I would most definately recommend these guys to any one wanting to buy a new or used vehicle. My sales representitive Mr. Brandon Melendez went in my opinion over definately recommend these guys to any one wanting to buy a new or used vehicle. My sales representitive Mr. Brandon Melendez went in my opinion over and beyond the needs to earn my business. I explained to him my previous experience at another Jeep Dealership and I was a little unsure of using an actual Dodge Dealer to purchase. He assured me that he was a man of his word and would love the opportunity to earn my business and change my feeling about Dodge dealers. Like he told me not all are the same. In saying that he kept his word and did everything he said he would to make sure it was the smoothest vehicle purchase I have ever had. Especially seeing how the entire process of price negotiating was done and handled over the phone seeing how my job doesn't seem to leave a lot of free time for 3 to 4 hours to sit at a dealer lot. Basically all I had to do once I got to the lot was give some info and copies of some paperwork then sign my contract and then take purchase of the Vehicle that I've wanted for years. So basically for the price of the vehicle and the customer service mad this the best experience. Thanks Brandon Melendez for your help. The next time I buy a new vehicle I will use these guys for sure! More
Sales Associate Mike Streng extremely professional and easy to work with - made leasing a new vehicle the smoothest it has ever been! Would definitely recommend both Mike and Keffer. easy to work with - made leasing a new vehicle the smoothest it has ever been! Would definitely recommend both Mike and Keffer. More
Coach was excellent! Took 1 week to find right Wrangler that met our needs/wants ( color, interior, etc...) but Coach and Sales Management team worked daily with me on phone to keep me informed as to thei that met our needs/wants ( color, interior, etc...) but Coach and Sales Management team worked daily with me on phone to keep me informed as to their multi State search . Finally found right vehicle in VA and had it 48 hours later! Delivery/pick up was easy and efficient as well. Hole experience was honest, professional and would buy from Coach and Keffer again!! THANKS COACH AND GOOD LUCK. More
I purchased my new Jeep Wrangler from Keffer on Independence Blvd and was very impressed with the entire dealership and staff. My salesperson Leo Nasralla was excellent. He made himself available Independence Blvd and was very impressed with the entire dealership and staff. My salesperson Leo Nasralla was excellent. He made himself available around my schedule and helped me get the vehicle that fit all of my wants and needs. The salesmanager Frank Cruz Alvarez went out of his way to accomadate me and went above and beyond my expectations. The finance manager Andy Bell was also great and made sure I had the right loan and products to fit my needs. I would recommend this dealership and staff to anyone that is looking to purchase a new or used vehicle. More
Mike and Jonah and Frank are straight-ahead guys. I highly recommend them - they are fair and honorable, unlike another dealership on the NC/SC line who tried to bait and switch me! highly recommend them - they are fair and honorable, unlike another dealership on the NC/SC line who tried to bait and switch me! More
We were very happy with the entire experience with the dealership, except the processing of the loan was overly extended. We not only bought one Jeep Cherokee but we also bought a second car the Chrysler dealership, except the processing of the loan was overly extended. We not only bought one Jeep Cherokee but we also bought a second car the Chrysler 300S. Our sales person was very knowledgable and friendly. I would recommend Keffer to others. More