
Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a very pleasant experience. Would difintely return and purchase my next vehicle from "Coach" Madden. Thanks Mike Keffer,"Coach" and your other staff...... and purchase my next vehicle from "Coach" Madden. Thanks Mike Keffer,"Coach" and your other staff...... More
I would like to thank Charles (Coach)for the calm and relaxing experience I had while shopping at Keffer's Jeep. The Sales team did a superb job, getting me the car I wanted at a very good price. I had n relaxing experience I had while shopping at Keffer's Jeep. The Sales team did a superb job, getting me the car I wanted at a very good price. I had no intention of closing a deal on the day I purchased my Grand Cherokee Overland, but, Charles and his team worked tirelessly to give me a price that I could not refuse. GREAT JOB!! More
My wife and I had shopped multiple dealerships and models in our search for an SUV. Coach was one of the very few that listened to our needs and perfectly matched us with the right vehicle. He was everythi in our search for an SUV. Coach was one of the very few that listened to our needs and perfectly matched us with the right vehicle. He was everything you wanted in a salesmen... knowledgeable, courteous, and willing to help. More
After searching through many other dealers, I settled on After searching through many other dealers, I settled on Keffer due in large part to Juluis. He was willing to work with me on all of the "what-if" s After searching through many other dealers, I settled on Keffer due in large part to Juluis. He was willing to work with me on all of the "what-if" scenarios that I could come up with. Once the basic foundation was formed I meet with Julius to order my new jeep and finalize the deal. Julius stayed in touch with me answering all of my "Is it here yet" text and e-mails. And finally delivering the jeep to my home. I gave the dealership high marks on all accounts except for price, which was very fair. More
From the moment that we met Mike Streng to the close of the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after hours and hand delivered me the contract. He made the purchase of my daughter's new car very easy for me. This was my daughter's first car and it was a surprise for her. Mike was kind enough to help coordinate with me and my friends to make it and extra special pick up... Birthday sign in window, red bow and big surprise in the showroom! thank you Mike...you have my future business! More
Alma is a great sales person and she told me that she got me to buy the 2012 Charger I purchased on Tue, July 17, 2012; if or when I get a speeding citation I’ll be sure to remember it is Alma’s fault… If yo me to buy the 2012 Charger I purchased on Tue, July 17, 2012; if or when I get a speeding citation I’ll be sure to remember it is Alma’s fault… If you a woman you can get even with your girlfriends’ your angry with by having them send their guy to Alma so she can put them in a Charger, Challenger, Viper and might overuse power the way some of us men do… Or you and your good girlfriends should visit Alma at Keffer so you can know what true American Auto Performance is really about and show off a Jeep/Chrysler/Dodge so that everyone knows you’all know Auto Superiority! Guys should now that a Charger or Challenger is a lot better built, higher performing vehicles than the watered down, barely exciting Mustang or Corvette… Then the Viper beats the specs for Lamborghinis Porsches, Lancias, etc… The 2013 SRT Viper will be number two in HP worldwide… Get A Chrysler Hemi under the hood to know you have the power… Keffer is a Carolina treasure in customer satisfaction, not only for Chrysler products, but in Carolina Auto care in General… Keffer gets my vote for Customer satisfaction over the last 8 years I have trusted them with my car care needs… Now they have Alma as well :-) More
Cliff was a pleasure to work with! He was extremely friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sal friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sales manager, Andy, worked with me to make sure that I was happy with my purchase while keeping my budget in mind, as well as providing a quick and painless paperwork. Cliff even went above and beyond by checking in with me to see how things were going after I purchased the car! Cliff and the rest of the team at Keffer made my car purchasing experience a great one, and I would happily give my business to them again. More
I buy all of my cars from this dealership. Last week I went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus and Joey Maus went above and beyond not only to make sure that I was able to purchase the vechicle, but that it would also be at the terms I could afford. They are both friendly, professional and very knowledgable. They really care about the customer. I would tell anyone that's in the market for a vechicle to go to this dealership. Joe Maus and Joey Maus made this the best buying experience I have ever had. More
If you're purchasing a new vehicle from Keffer I recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. More
I came in for an oil change for my 2010 Jeep Liberty which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! I had no real desire to trade in my Liberty. Julius sold me that Jeep and I never had a day's trouble out of it and was VERY, VERY happy, not only with the truck but, with the entire buying and servicing experience. He reasoned with me, showing me the trade-in value of my Jeep and gave me other good information and advice. He was patient while I changed my mind back and forth, asked questions and ran different scenarios and 'what ifs'. He never pressured me or got impatient. He presented the facts and backed away while I thought about it. He also accomodated the 6-year-old I was with. He made him very happy by talking to him, keeping him occupied and giving him something to eat and drink while I went back and forth. For me, as a woman, I've been in a position where I've been taken advantage of by sales people. I always had my 'radar' up. I don't like fast-talking, patrionizing salespeople. I want the bottom line. With Julius, I'm completely at ease because he is calm, not pushy, short direct answers and honest. Once I gave him to 'ok' he went back and forth to get a number I could live with. He takes all the stress out of the past two transactions for me. I recommended Julius to a business associate, she was was just as happy and made sure to let me know. Awesome! More