Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the moment that we met Mike Streng to the close of the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after hours and hand delivered me the contract. He made the purchase of my daughter's new car very easy for me. This was my daughter's first car and it was a surprise for her. Mike was kind enough to help coordinate with me and my friends to make it and extra special pick up... Birthday sign in window, red bow and big surprise in the showroom! thank you Mike...you have my future business! More
Alma is a great sales person and she told me that she got me to buy the 2012 Charger I purchased on Tue, July 17, 2012; if or when I get a speeding citation I’ll be sure to remember it is Alma’s fault… If yo me to buy the 2012 Charger I purchased on Tue, July 17, 2012; if or when I get a speeding citation I’ll be sure to remember it is Alma’s fault… If you a woman you can get even with your girlfriends’ your angry with by having them send their guy to Alma so she can put them in a Charger, Challenger, Viper and might overuse power the way some of us men do… Or you and your good girlfriends should visit Alma at Keffer so you can know what true American Auto Performance is really about and show off a Jeep/Chrysler/Dodge so that everyone knows you’all know Auto Superiority! Guys should now that a Charger or Challenger is a lot better built, higher performing vehicles than the watered down, barely exciting Mustang or Corvette… Then the Viper beats the specs for Lamborghinis Porsches, Lancias, etc… The 2013 SRT Viper will be number two in HP worldwide… Get A Chrysler Hemi under the hood to know you have the power… Keffer is a Carolina treasure in customer satisfaction, not only for Chrysler products, but in Carolina Auto care in General… Keffer gets my vote for Customer satisfaction over the last 8 years I have trusted them with my car care needs… Now they have Alma as well :-) More
Cliff was a pleasure to work with! He was extremely friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sal friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sales manager, Andy, worked with me to make sure that I was happy with my purchase while keeping my budget in mind, as well as providing a quick and painless paperwork. Cliff even went above and beyond by checking in with me to see how things were going after I purchased the car! Cliff and the rest of the team at Keffer made my car purchasing experience a great one, and I would happily give my business to them again. More
I buy all of my cars from this dealership. Last week I went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus and Joey Maus went above and beyond not only to make sure that I was able to purchase the vechicle, but that it would also be at the terms I could afford. They are both friendly, professional and very knowledgable. They really care about the customer. I would tell anyone that's in the market for a vechicle to go to this dealership. Joe Maus and Joey Maus made this the best buying experience I have ever had. More
If you're purchasing a new vehicle from Keffer I recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. More
I came in for an oil change for my 2010 Jeep Liberty which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! I had no real desire to trade in my Liberty. Julius sold me that Jeep and I never had a day's trouble out of it and was VERY, VERY happy, not only with the truck but, with the entire buying and servicing experience. He reasoned with me, showing me the trade-in value of my Jeep and gave me other good information and advice. He was patient while I changed my mind back and forth, asked questions and ran different scenarios and 'what ifs'. He never pressured me or got impatient. He presented the facts and backed away while I thought about it. He also accomodated the 6-year-old I was with. He made him very happy by talking to him, keeping him occupied and giving him something to eat and drink while I went back and forth. For me, as a woman, I've been in a position where I've been taken advantage of by sales people. I always had my 'radar' up. I don't like fast-talking, patrionizing salespeople. I want the bottom line. With Julius, I'm completely at ease because he is calm, not pushy, short direct answers and honest. Once I gave him to 'ok' he went back and forth to get a number I could live with. He takes all the stress out of the past two transactions for me. I recommended Julius to a business associate, she was was just as happy and made sure to let me know. Awesome! More
Love my new Overland! Best car buying experience to date. Shaun was knowledgeable, straightforward and a pleasure to work with. I would definitely recommened this dealership, and Shaun, to anyone looking to Shaun was knowledgeable, straightforward and a pleasure to work with. I would definitely recommened this dealership, and Shaun, to anyone looking to purchase a new or used car. More
We met with Julius and Mike one night at closing time on a Sunday night, as they where closing gates..our older car needed to be serviced. They let us into service, and a couple of weeks later we purchased a Sunday night, as they where closing gates..our older car needed to be serviced. They let us into service, and a couple of weeks later we purchased our third jeep from them. had it not been for their friendly and helping ways we would have strayed to another Jeep dealer. They are not only our Team at Keffer but also have become good friends. Now ready to (hopefully)purchase another vehicle from Keffer. Service department is also a star. More
This review is one well worth my time. I would most definately recommend these guys to any one wanting to buy a new or used vehicle. My sales representitive Mr. Brandon Melendez went in my opinion over definately recommend these guys to any one wanting to buy a new or used vehicle. My sales representitive Mr. Brandon Melendez went in my opinion over and beyond the needs to earn my business. I explained to him my previous experience at another Jeep Dealership and I was a little unsure of using an actual Dodge Dealer to purchase. He assured me that he was a man of his word and would love the opportunity to earn my business and change my feeling about Dodge dealers. Like he told me not all are the same. In saying that he kept his word and did everything he said he would to make sure it was the smoothest vehicle purchase I have ever had. Especially seeing how the entire process of price negotiating was done and handled over the phone seeing how my job doesn't seem to leave a lot of free time for 3 to 4 hours to sit at a dealer lot. Basically all I had to do once I got to the lot was give some info and copies of some paperwork then sign my contract and then take purchase of the Vehicle that I've wanted for years. So basically for the price of the vehicle and the customer service mad this the best experience. Thanks Brandon Melendez for your help. The next time I buy a new vehicle I will use these guys for sure! More
Sales Associate Mike Streng extremely professional and easy to work with - made leasing a new vehicle the smoothest it has ever been! Would definitely recommend both Mike and Keffer. easy to work with - made leasing a new vehicle the smoothest it has ever been! Would definitely recommend both Mike and Keffer. More