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Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

4.7
1,507 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
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8214 E Independence Boulevard

Charlotte, NC

28227

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Showing 1,507 reviews

August 03, 2012

I had a very pleasant experience. Would difintely return and purchase my next vehicle from "Coach" Madden. Thanks Mike Keffer,"Coach" and your other staff...... More

by Misty5360
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
Aug 24, 2012 -

Misty5360 responded

This review was posted by mistake to the WRONG Keffer location. I purchased my Dodge from Mike Keffer in Rocky Mount, NC

July 29, 2012

I would like to thank Charles (Coach)for the calm and relaxing experience I had while shopping at Keffer's Jeep. The Sales team did a superb job, getting me the car I wanted at a very good price. I had n More

by Arnold876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
July 25, 2012

My wife and I had shopped multiple dealerships and models in our search for an SUV. Coach was one of the very few that listened to our needs and perfectly matched us with the right vehicle. He was everythi More

by kdweb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Coach) Jones
July 24, 2012

After searching through many other dealers, I settled on After searching through many other dealers, I settled on Keffer due in large part to Juluis. He was willing to work with me on all of the "what-if" s More

by sterry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Tindell
July 23, 2012

From the moment that we met Mike Streng to the close of the sale -- He was professional, prompt to follow up and very geniune. I have a very busy schedule at work and Mike was able to take my calls after More

by newcarforamanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Streng, Mike Streng
July 18, 2012

Alma is a great sales person and she told me that she got me to buy the 2012 Charger I purchased on Tue, July 17, 2012; if or when I get a speeding citation I’ll be sure to remember it is Alma’s fault… If yo More

by jimrlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 20, 2012 -

jimrlong responded

UPDATE 7/20/2012: Some might wonder why I gave a three star rating… Keffer paid $11,500 for my vehicle and offered it the next day for $15,995 and stated it has a value of $20,995 they first told me it would only be worth $9,800… Wouldn’t even give me about good KBB for a car they happily list a day later for a profit of over $4,000… Kept saying the car wasn’t worth much, yet it suddenly appears on their site at KBB price… Refused at several to give my keys to the car they said was worthless… I guess I learned what thieves actually exist in Charlotte Auto sales… I take caution, if I were you… I’ll travel to Fort Mill or Salisbury before getting another car from Keffer… Their own offering of my worthless vehicle (As they stated it was)...

July 14, 2012

Cliff was a pleasure to work with! He was extremely friendly and was not the typical pushy salesman. He answered all my questions and made sure that all my concerns were addressed. Cliff and his sal More

by lebaneseprncess21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 12, 2012

I buy all of my cars from this dealership. Last week I went in to have my car repaired which was ready on time as promised. While it was being repaired I saw a Chrysler 200 that I really wanted. Joe Maus More

by adamss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Maus and Joey Maus, Joey Maus
July 10, 2012

If you're purchasing a new vehicle from Keffer I recommend that you work with Leo Nasralla. He was easy to get along with and we never felt like he was being pushy. More

by bock575
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Nasralla
July 03, 2012

I came in for an oil change for my 2010 Jeep Liberty which I absolutely LOVED! While waiting for my Jeep, I saw Julius and said 'hello.' Next thing I knew, I was driving out with a 2012 Dodge Charger! More

by JoyceSmoot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Tindale, Julius Tindell
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