Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Leo has helped our family with the purchase of both of our vehicles. I like the vehicles. Leo calls periodically to check on our vehicle ownership. our vehicles. I like the vehicles. Leo calls periodically to check on our vehicle ownership. More
We recently relocated to the Matthews area from Northern New Jersey. We brought our 2011 Jeep and our 2007 Dodge Ram with us. I initially went into the dealership to arrange for service on my truck but was New Jersey. We brought our 2011 Jeep and our 2007 Dodge Ram with us. I initially went into the dealership to arrange for service on my truck but was so impressed by the service departments attention to detail that I decided to visit the folks in sales. The sales Manager Frank introduced me to Brandon Melendez , he referred to Brandon as one of our "Ram Experts" (in what I thought was just typical sales hype.) I could not have been more wrong. Brandon is in fact a Dodge Ram, Ram Truck Guru. He explained each and every feature,upgrade, change and improvement between the 2012 and the 2013 models and the changes and improvements in Dodge and the Ram brand since I originally purchased my 2007 1500 SLT QC. He patiently listened to my wife and I discuss the various options of each of the more than 20 vehicles he showed us. As I said earlier I came here from Northern New Jersey and have purchased no less than 9 Dodge, Ram and Jeep products over the last 10 years under very different ( and not very pleasent ) circumstances. I had no intention of purchasing a vehicle that night and gave Brandon and the sales staff a challenge...Give me exactly what I want for my trade and find a very specific vehicle. At 10:00 the following morning I received a telephone call from a very excited Brandon Melendez....not only were they able to give me the amount I requested on my trade but they found the exact truck I described located near Knoxville TN and had actually sent a driver over there to bring it back to Matthews to sell to me. I took delivery the following day !! Thank you Brandon and Everyone @ Keffer for our very first ENJOYABLE , pleasent and FAIR car buying experience Jim and Eve Sambets More
I rate Keffler as extremely high in value, honesty. And integrity. I had been shopping around for a Mercedes for several months locally here in Atlanta and online. I was a bit Gunshy after some bad experie integrity. I had been shopping around for a Mercedes for several months locally here in Atlanta and online. I was a bit Gunshy after some bad experiences shopping remotely. Long story short my sales person, Joey Maus, was excellent and accurate in his representation of the car which is important. Pictures can be deceiving but Joey understood and gave me a true accounting. The car was delivered to my house (imagine that) in Atlanta. It turned out to better than expected. Thanks to Joey and his leadership team, we are the proud owners of a delicately Pre-owned CLK 500. Will do business again in the future. More
After several frustrating experiences at other dealers I'm so glad I went to Keffer. They were very friendly and the I got the car I wanted for the price I wanted and never tried to push me into something I'm so glad I went to Keffer. They were very friendly and the I got the car I wanted for the price I wanted and never tried to push me into something more expensive that I didnt want. They made it quick and easy. I would highly recommend Keffer to anyone loking for a vehicle More
I'm 61 years old and have purchase many cars in my life time. The Keffer dealership was the best experience I have ever had as far as buying a car. They answered all my questions and went out of their way time. The Keffer dealership was the best experience I have ever had as far as buying a car. They answered all my questions and went out of their way to make sure I felt good about the purchase. They were up front and I felt no pressure. More
Great customer service, not pushing, helped us find exactly what we wanted and in our price range. Took all the time we needed. Great people person. Really enjoyed our experience. Brandon made it painl exactly what we wanted and in our price range. Took all the time we needed. Great people person. Really enjoyed our experience. Brandon made it painless, he handled everything for us. More
Chris is a super salesman. He knew all the answers and the ones he didn't know he made sure he got for us. He got us the car we wanted in the color we wanted and the whole deal was completed in less than the ones he didn't know he made sure he got for us. He got us the car we wanted in the color we wanted and the whole deal was completed in less than a week. He was very patient when showing us how the console system worked and when we called with a question, he was very helpful. He was very easy to work with and very professional. I would recommend him to any of our friends who are thinking of purchasing a car in the future. More
My husband went in just to test drive, knowing that there was no way they would be able to accept the price we could offer for what we wanted. Mike patiently went through the vehicles on the lot that would was no way they would be able to accept the price we could offer for what we wanted. Mike patiently went through the vehicles on the lot that would interest us, and then when my husband found what we (I) wanted, he worked with us until we were comfortable with what we were paying. I love my new vehicle, and Mike took the time to go over all the features again with me because my husband couldn't remember them all! More
I am glad that Willie Hailey contacted me in response to my initial inquiry about a Jeep GC 2013. Willie was prompt in getting me the information I needed and made an honest effort to help me during finding my initial inquiry about a Jeep GC 2013. Willie was prompt in getting me the information I needed and made an honest effort to help me during finding the right spec and negotiating. His responsiveness and professional attitude made me chose Keffer, over many other dealerships in close proximity to me. Willie Hailey is a friendly, professional and committed sales person. More
Let me start by saying that Shaun Shore as our salesman was terrific to deal with. Have dealt with him before at another dealership and would do so again. We went to this dealership on the recommendation was terrific to deal with. Have dealt with him before at another dealership and would do so again. We went to this dealership on the recommendation of friends who were interested in getting the referral gift card which they still have not received. Sales managers and GM left a very bad taste and we will not be back nor will we recommend this dealership to anyone. The sales game has taken a new low and we were pulled in hook, line, and sinker. And, after NUMEROUS requests, still can't get them to stop calling us or a referral WE made (prior to the drama) for a fictitious appointment they're looking forward to seeing us for? Things that leave you scratching your head. More