Keffer Chrysler Jeep Dodge Ram

We had an excellent experience,there was no pressure to buy. However the truck we were interested in the Pierre made it happen.We would most definitely recommend this dealership and Pierre he was awesome.. buy. However the truck we were interested in the Pierre made it happen.We would most definitely recommend this dealership and Pierre he was awesome.... More

Brought old van in for service and realized it was not worth the cost of repairs and left with a brand new Town and Country Touring. Great experience with no pressure. Everything was made easy and we go worth the cost of repairs and left with a brand new Town and Country Touring. Great experience with no pressure. Everything was made easy and we got a great deal. More

I purchased my new Jeep Compass from Keffer Jeep in November 2011. Since purchasing my 2011 Jeep Compass, I have experienced nothing other than complete frustration. I purchased my Compass after ownin November 2011. Since purchasing my 2011 Jeep Compass, I have experienced nothing other than complete frustration. I purchased my Compass after owning a Jeep Grand Cherokee Laredo for nine years. I loved my Cherokee; however, it was time for a new and more reliable vehicle. As a single mother, it was critical I had a reliable vehicle that was safe for me and my son. Instead of reliable and safe, I purchased a "lemon". Within the past year, I was the proud driver of three rental cars and numerous hours in the service waiting area all due to my new vehicle that had less than 10 thousand miles on it. As if this wasn't horrible enough, dealing with the Customer Service department was the worst part. I worked with Richard Hunter and naturally, after my numerous visits to the service department, Chris Brown, the Service Department Manager. Both were rude, unempathetic, lacked professionalism or anything close to what is considered "customer service". At times, my phones calls were not returned and during one of my visits, Chris Brown even refused to talk to me. I contacted The Chrysler cooperation; however, I was directed back to the dealership and the service department, which was my reason for calling Chrysler, customer service was non-existent. I absolutely will not ever not purchase a vehicle from Keffer Jeep or Chrysler in general. I currently have 12 thousand miles on my jeep and can't wait to trade it. I especially am looking forward to not having to go to the dealership. More

It was such and seamless process. I should have traded my car in last year. It was simple and Willie walked me through the entire process to make sure I was comfortable with the terms. I would definitely rec car in last year. It was simple and Willie walked me through the entire process to make sure I was comfortable with the terms. I would definitely recommend him for anyone with car buying needs. More

Excellent sales and service, no problems at all and the sales experience was primetime. I was courteously served and taken care of and I appreciate all Keffer and Joey did for me. sales experience was primetime. I was courteously served and taken care of and I appreciate all Keffer and Joey did for me. More

I was looking for a 4 wheel drive SUV and had driven many around the Charlotte area when I finally went to Keffer and met Coach. I drove a Grand Cherokee and fell in love with it. Coach was very knowledge around the Charlotte area when I finally went to Keffer and met Coach. I drove a Grand Cherokee and fell in love with it. Coach was very knowledgeable, friendly, low pressure, and worked to find the exact car/options/color I wanted. At no time did I feel like I was being "sold", like I felt at other dealers. Coach showed me the car and discussed all the options, then let it speak for itself. Needless to say I purchased a 4x4 Grand Cherokee Limited and LOVE IT. It's refined enough for my (female) style, yet can handle the snow in the NC Mountains. I would strongly recommend Coach and Keffer to all my friends and family. More

From start to finish, I had a good experience. The service was good, and the staff was friendly. Chris was able to get me in the vehicle that fit me best and worked out a good deal on New Years Eve. service was good, and the staff was friendly. Chris was able to get me in the vehicle that fit me best and worked out a good deal on New Years Eve. I recommend him. More

I visited Keffer Jeep Dodge for my second car purchase in December after my fist car had been totaled in an accident. When I originally contacted Julius he was off work. He returned my phone call on his day December after my fist car had been totaled in an accident. When I originally contacted Julius he was off work. He returned my phone call on his day off, not to mention it was his birthday. He was very sympathetic to my situation and even remembered the cars I was interested in. When I got to the dealership, many of the employees remembered me and my children and everyone was very concerned and once again sympathetic to my situation. Julius had everything set up for me and made my experience very quick and easy. I can honestly say that I was treated like family and that was very comforting in my time of need. I definitely recommend Julius and The Keffer Dodge Family as a premiere dealership to purchase your next vehicle. More

General was great. He was very helpful in getting me into the perfect vehicle. he continues to check up on me and my family. I would defintely buy another car from Keffer and from General. into the perfect vehicle. he continues to check up on me and my family. I would defintely buy another car from Keffer and from General. More

It Was a very fast and good experience. Shaun did a great job negotiating on my behalf t o get me the best deal I could get for my new and old vehicle. Overall a good experience job negotiating on my behalf t o get me the best deal I could get for my new and old vehicle. Overall a good experience More