Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It was such and seamless process. I should have traded my car in last year. It was simple and Willie walked me through the entire process to make sure I was comfortable with the terms. I would definitely rec car in last year. It was simple and Willie walked me through the entire process to make sure I was comfortable with the terms. I would definitely recommend him for anyone with car buying needs. More
Excellent sales and service, no problems at all and the sales experience was primetime. I was courteously served and taken care of and I appreciate all Keffer and Joey did for me. sales experience was primetime. I was courteously served and taken care of and I appreciate all Keffer and Joey did for me. More
I was looking for a 4 wheel drive SUV and had driven many around the Charlotte area when I finally went to Keffer and met Coach. I drove a Grand Cherokee and fell in love with it. Coach was very knowledge around the Charlotte area when I finally went to Keffer and met Coach. I drove a Grand Cherokee and fell in love with it. Coach was very knowledgeable, friendly, low pressure, and worked to find the exact car/options/color I wanted. At no time did I feel like I was being "sold", like I felt at other dealers. Coach showed me the car and discussed all the options, then let it speak for itself. Needless to say I purchased a 4x4 Grand Cherokee Limited and LOVE IT. It's refined enough for my (female) style, yet can handle the snow in the NC Mountains. I would strongly recommend Coach and Keffer to all my friends and family. More
From start to finish, I had a good experience. The service was good, and the staff was friendly. Chris was able to get me in the vehicle that fit me best and worked out a good deal on New Years Eve. service was good, and the staff was friendly. Chris was able to get me in the vehicle that fit me best and worked out a good deal on New Years Eve. I recommend him. More
I visited Keffer Jeep Dodge for my second car purchase in December after my fist car had been totaled in an accident. When I originally contacted Julius he was off work. He returned my phone call on his day December after my fist car had been totaled in an accident. When I originally contacted Julius he was off work. He returned my phone call on his day off, not to mention it was his birthday. He was very sympathetic to my situation and even remembered the cars I was interested in. When I got to the dealership, many of the employees remembered me and my children and everyone was very concerned and once again sympathetic to my situation. Julius had everything set up for me and made my experience very quick and easy. I can honestly say that I was treated like family and that was very comforting in my time of need. I definitely recommend Julius and The Keffer Dodge Family as a premiere dealership to purchase your next vehicle. More
General was great. He was very helpful in getting me into the perfect vehicle. he continues to check up on me and my family. I would defintely buy another car from Keffer and from General. into the perfect vehicle. he continues to check up on me and my family. I would defintely buy another car from Keffer and from General. More
It Was a very fast and good experience. Shaun did a great job negotiating on my behalf t o get me the best deal I could get for my new and old vehicle. Overall a good experience job negotiating on my behalf t o get me the best deal I could get for my new and old vehicle. Overall a good experience More
My wife and I went to Keffer to look for a new car to replace her old vehicle. We met Chris and he immediately got started finding us the perfect car. We, like most people, don't look forward to going replace her old vehicle. We met Chris and he immediately got started finding us the perfect car. We, like most people, don't look forward to going to a car dealership. It always seems to be an annoying experience. However, Chris was very professional, efficient, and not overly "salesy". He seemed more interested in getting us the best car at the best price. We traded in my wife's 2003 Audi and leased a brand new 2013 Jeep. Chris really took the time to explain all of the features of the Jeep and we left feeling like we knew exactly what we were getting. Due to circumstances unforeseen by Chris and the staff at Keffer, we had some mechanical issues within the first day of having the vehicle. We called Chris and he promptly took complete control of the situation and did everything in his power to make things right. Within one day he got us a brand new car and took care of everything for us. The professionalism of Chris and the staff at Keffer was much appreciated and we would certainly return to them to buy a car. We would recommend working with Chris - especially if you want an easygoing and no-pressure car buying experience. More
I was disappointed in the other car dealers in Charlotte. I live along Independence Blvd. and had been to all of them. Most are the usual high pressure, over-stuffed, suit and tie pushing you into a deal a I live along Independence Blvd. and had been to all of them. Most are the usual high pressure, over-stuffed, suit and tie pushing you into a deal and acting like they are doing you a favor. I called Keffer Chrysler ahead of time and explained what I was looking for. When I arrived for my appointment, I was not attacked by a herd of salesmen, but instead asked to have a seat while they paged Julius. The front desk staff (Vickie) was very friendly and conversational. Julius was a great salesmen. He listened to what I wanted and found it instead of pushing me into what he wanted to sell. The finance officer (Angelo) was very professional but in a casual friendly way. I was never talked down to about my weak credit or choice in cars like at other dealerships. This is a great place to buy if you hate the typical high-pressure car sales like I do! More
I visited Keffer 3 times over several months when researching my next car purchase. I told them up front that I was not buying on those days, but just looking and trying to gather info to help me mak researching my next car purchase. I told them up front that I was not buying on those days, but just looking and trying to gather info to help me make an informed decision. I was never pressured to buy and Mike was always gracious in letting me look and test drive knowing that I was not buying on that day. I visited another dealership to price compare, but I did not like the high pressure sales pitch I was given. I returned to Keffer when I had finalized the options that I wanted in my Jeep. I had done extensive research on my potential Jeep purchase and was very pleased with the deal that I made with Keffer. I chose to order my Jeep and they kept me informed of it's build progress. I would advise any of my friends to visit Keffer Jeep for their next car purchase. They will make you the best deal and they let you know that they appreciate your business. More