Keffer Chrysler Jeep Dodge Ram

We were searching for a pre-owned car for our daughter's first car, and Matt was very helpful in steering us towards her choices of a Jeep Liberty. In between these, was a beautiful, X-Terra Pro daughter's first car, and Matt was very helpful in steering us towards her choices of a Jeep Liberty. In between these, was a beautiful, X-Terra Pro 4x in mint condition, so we test drove that car,and fell in love with it. After much consideration, including a long visit to Nissan to compare this car to a new Pro 4X, we decided to pursue the white X-Terra at Keffer. Matt really worked with us on the price and was very helpful in negotiating a great deal. We are totally in love with our very 'cool' X-Terra!! Thanks Matt for being friendly, honest, and guiding us, but not being a 'pushy' car salesman!!! Have a great day and wish you much success! More

Mike was amazing. Everyone we encountered was friendly, helped with any questions we had, gave us other options if we needed it, and treated us with a lot of respect. He helped us from start to finish and helped with any questions we had, gave us other options if we needed it, and treated us with a lot of respect. He helped us from start to finish and was able to get us a great deal on a used 2011 Dodge Ram 1500 and we love our new truck. I can't wait to come back and get another car from him. They all treated us like family from start to finish. More

They were very easy to work with. Clear, Fair and appropriately aggressive. Best new car buy of my life. I would go back to this dealership again. appropriately aggressive. Best new car buy of my life. I would go back to this dealership again. More

First i would like to say thanks to the great sales reps that helped me with my process of buying a new car. I have nothing but great things to say about your dealership and i would reccomend anyone to do that helped me with my process of buying a new car. I have nothing but great things to say about your dealership and i would reccomend anyone to do bussiness with you all. More

As long as Coach continues to sell cars, he will be my salesman. Coach is attentive and works hard for his clients. The entire process went smooth. So, the next time you are auto shopping for great Americ salesman. Coach is attentive and works hard for his clients. The entire process went smooth. So, the next time you are auto shopping for great American made cars, go to Keffer Chrysler More

I called the dealership and spoke with Leo about a car listed on their website. We negotiated a deal and I drove to Charlotte to see the car. There were not surprises with the purhase and they gave me t listed on their website. We negotiated a deal and I drove to Charlotte to see the car. There were not surprises with the purhase and they gave me the trade in allowance that we discussed on the telephone. Leo is a good salesman who represents the company well, communicates clearly and treats his customers with respect. More

I gave the above ratings because of the care and quality of the experience I had with, Joe Williams. He went over and above any car sales person I have ever met. His detail and explanations about all aspect of the experience I had with, Joe Williams. He went over and above any car sales person I have ever met. His detail and explanations about all aspects of the car buying and trade in process was exemplary. His product knowledge and expertise answered all my questions. More

We had an excellent experience,there was no pressure to buy. However the truck we were interested in the Pierre made it happen.We would most definitely recommend this dealership and Pierre he was awesome.. buy. However the truck we were interested in the Pierre made it happen.We would most definitely recommend this dealership and Pierre he was awesome.... More

Brought old van in for service and realized it was not worth the cost of repairs and left with a brand new Town and Country Touring. Great experience with no pressure. Everything was made easy and we go worth the cost of repairs and left with a brand new Town and Country Touring. Great experience with no pressure. Everything was made easy and we got a great deal. More

I purchased my new Jeep Compass from Keffer Jeep in November 2011. Since purchasing my 2011 Jeep Compass, I have experienced nothing other than complete frustration. I purchased my Compass after ownin November 2011. Since purchasing my 2011 Jeep Compass, I have experienced nothing other than complete frustration. I purchased my Compass after owning a Jeep Grand Cherokee Laredo for nine years. I loved my Cherokee; however, it was time for a new and more reliable vehicle. As a single mother, it was critical I had a reliable vehicle that was safe for me and my son. Instead of reliable and safe, I purchased a "lemon". Within the past year, I was the proud driver of three rental cars and numerous hours in the service waiting area all due to my new vehicle that had less than 10 thousand miles on it. As if this wasn't horrible enough, dealing with the Customer Service department was the worst part. I worked with Richard Hunter and naturally, after my numerous visits to the service department, Chris Brown, the Service Department Manager. Both were rude, unempathetic, lacked professionalism or anything close to what is considered "customer service". At times, my phones calls were not returned and during one of my visits, Chris Brown even refused to talk to me. I contacted The Chrysler cooperation; however, I was directed back to the dealership and the service department, which was my reason for calling Chrysler, customer service was non-existent. I absolutely will not ever not purchase a vehicle from Keffer Jeep or Chrysler in general. I currently have 12 thousand miles on my jeep and can't wait to trade it. I especially am looking forward to not having to go to the dealership. More