Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We have just purchased our second new car from Keffer and once again it was a great experience. Working with Donnie is always a pleasure. Not only does he handle the business aspects with absolute profession once again it was a great experience. Working with Donnie is always a pleasure. Not only does he handle the business aspects with absolute professionalism he also makes us feel like we are part of the Keffer family. Most of the time spent with Donnie we are laughing and cracking jokes while getting a great deal on our car. This was our first time working with Matt and he made the process go smoothly. Heck, he also laughed at all of our jokes so 2 thumbs up to him as well. We also appreciate that Joe always takes time to thank us for our business and spend a few minutes with us. We have bought many cars over the years and without a doubt Keffer is our favorite dealer and service provider. Even people at Keffer we have not worked with or know by name have been friendly and a pleasure to talk to. Thank you, Russ and Cara Weitz P.S. I WILL GET MY CHARGER SRT WITH CHROME WHEELS ONE DAY. :) ~Cara More
We bought a 2013 Jeep Patriot last week from Julius Tindell. We had purchased our Chrysler T&C Minivan from him a few years ago. We exchanged a few emails with him to explain what we were looking for Tindell. We had purchased our Chrysler T&C Minivan from him a few years ago. We exchanged a few emails with him to explain what we were looking for in a Jeep. By the time we arrived in the showroom, he had a couple of cars ready for us to look at. The Jeep was purchased in less than an hour. He has been with Keffer for about 13 years and it's a pleasure doing business with him. JC Rousseaux More
Chris was very friendly , Knowledgeable, , corporative and was very good with my children. No pressure or dishonesty, all facts. Would recommend Chris to anyone wanting to buy a dodge or Chrysler. and was very good with my children. No pressure or dishonesty, all facts. Would recommend Chris to anyone wanting to buy a dodge or Chrysler. More
A great experience! Heather was extremely knowledgeable and helpful in helping me pick out my new AMAZING Jeep Wrangler! The entire staff was extremely friendly and I felt very comfortable buying my first and helpful in helping me pick out my new AMAZING Jeep Wrangler! The entire staff was extremely friendly and I felt very comfortable buying my first new vehicle there! More
First things first General Washington was AMAZING!!!! He made my first buying a new car without my father very pleasant, he took all my nervous jitters away. Keffer Jeep motto is to make you feel like famil made my first buying a new car without my father very pleasant, he took all my nervous jitters away. Keffer Jeep motto is to make you feel like family and General Washington really made me feel that way. He talked to my parents over the phone to help them with their jitters as well. The whole staff was pleasant! The whole experience was Wonderful. I really appreciate Keffer Jeep and General Washington for rolling out the red carpet for little ole me! More
This was the most remarkable car purchasing experience that we have ever had. This was made possible by our salesman General Washington. He was willing to walk the car lot several times, just to make sure that we have ever had. This was made possible by our salesman General Washington. He was willing to walk the car lot several times, just to make sure that we were satisfied with our selection. His patience and willingness to listen to ehst we were looking for in a car , was greatly appreciated. Thanks General More
I found the dealership to be friendly and cordial. The questions I had concerning my trade were answered in a professional manner. Willie was a pleasure to deal with and was willing to answer any question questions I had concerning my trade were answered in a professional manner. Willie was a pleasure to deal with and was willing to answer any question I asked. Although not his fault, it did take a little time to get the truck cleaned and ready for me to drive home. Chrylser announced a $500.00 rebate on the truck the day after I purchased and I wish the dealership could have known this in advance and passed this information on to me. I would have delayed the purchase for one day for the $500.00. Again, the buying experience was very positive and Willie did a great job. His follow up with me after the purchase has been appreciated. More
I went to Keffer Chrysler Jeep Dodge Ram to purchase my new 2013 Dodge Grand Caravan. I purchased my 2011 Dodge Challenger at the same dealership. Matt Knight was my Salesperson back in 2011. I really had new 2013 Dodge Grand Caravan. I purchased my 2011 Dodge Challenger at the same dealership. Matt Knight was my Salesperson back in 2011. I really had an enjoyable experience with him then. When I walked in, I specifically requested Matt again. Matt is always extremely courteous and knowledgeable. He was assisting other customers, and we were pleased to be able to peruse the available inventory while he assisted another customer. Upon finding the vehicle we were interested in, we took a test drive. The van more than met our needs and requirements. When it came time for negotiations, Matt asked where we wanted our payments. I told him, and he worked a fantastic deal for me. When it came time for finance, Angelo worked the paperwork. We also had him back in 2011 and he remembered us. Paperwork went very quickly. All discounts were processed properly. When we left, I noted that the gas cap was missing on the new van. Since parts were closed for the night, Matt stated when I brought the van back for the interior protectant that he would make sure a new cap was installed. I returned today, and the cap was installed as promised. Overall, I like the Matt and the Keffer sales team as a whole. They have great attention to detail and make the buying experience effortless. I tell them what I want, and they make it happen. More
The entire purchase was great from the moment i walked in till the end Pierre went above and beyond for us we will be back to purchase again from him. Thanks again Debra Martin till the end Pierre went above and beyond for us we will be back to purchase again from him. Thanks again Debra Martin More
As usual the Maus family has made purchasing a vechicle a wonderful experience. I buy all of my cars from this dealership. I would never go anywhere else. This time my sales person was Mike Maus. He was wonderful experience. I buy all of my cars from this dealership. I would never go anywhere else. This time my sales person was Mike Maus. He was very personable, professional and knowlegeable. When he took me on my test drive in my new 300, he knew every single detail of this car, even things that I never would have thought to ask him. The price was great, actually much better than I expected. I love my new car, and I know from previous experience that the great customer service doesn't end here. They go above and beyond to make sure that you are satisfied during and after the purchase of your vechicle. Thank you Mike and Joe Maus for making it possible to get my dream car. More