Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have to be careful because I’m convinced that anytime I I have to be careful because I’m convinced that anytime I visit Leo at Keefer, I'm leaving with a new vehicle. Service, price, selection and custome I have to be careful because I’m convinced that anytime I visit Leo at Keefer, I'm leaving with a new vehicle. Service, price, selection and customer service after the sales is great. My wife and I have truly found a dealership that we can depend on for many years to come. Special thanks to Leo for his attention to detail and awesome customer service. More
I had a great experience buying the car that I've wanted for years. Willie had great customer service skills and was very prompt when returning my calls and getting me the information I needed. I had wanted for years. Willie had great customer service skills and was very prompt when returning my calls and getting me the information I needed. I had shopped around at several other dealerships and did not purchase a car because these qualities were missing. I would recommend my friends to the dealership just because of the experince I recieved when dealing with Willie. Thanks A million Willie! More
For my first car buying adventure I could not be happier with the customer service and experience I had at Keffer, and espically with Willie. He was very knowledgable and flexible. I did not feel pressured with the customer service and experience I had at Keffer, and espically with Willie. He was very knowledgable and flexible. I did not feel pressured and Willie worked with me, making me comfortable, and tailoring my experience and purchase to fit my budget, not the dealerships. I would and will definitely recommend Willie Hailey and Keffer - Chrysler Jeep Dodge to any of my friends and family. More
Over the years we have bought 4 new cars from the Keffer dealership. The last was a Jeep Patriot. We selected a couple of them on line and asked Julius Tindell to have them ready to test drive. When we g dealership. The last was a Jeep Patriot. We selected a couple of them on line and asked Julius Tindell to have them ready to test drive. When we got to the showroom, they were both ready. Within 30 minutes we had an acceptable trade-in value and a fair price for the overall transaction. Julius made the purchase easy and enjoyable. We have also had all of our service work done at Keffer. Richard Hunter has taken excellent care of us and we have nothing but praise for the Keffer sales and service departments. JC & Lucrecia Rousseaux More
The two Mats were very professional. Mat Knight was such a good diplomatic salesman that I bought a new Chrysler 300. He also drove it to my home and proceded to educate me to the workings of the controls. a good diplomatic salesman that I bought a new Chrysler 300. He also drove it to my home and proceded to educate me to the workings of the controls. More
The best experience ive ever had at a dealership.Brandon was very friendly and helpful they didnt waste my time thats very important to me. I would recommend them to anyone.Thanks guys!!! My son is extremel was very friendly and helpful they didnt waste my time thats very important to me. I would recommend them to anyone.Thanks guys!!! My son is extremely happy. More
Worst New Car Buying Experience - I would not recommend this dealer to anyone. I purchased a brand new 2013 Jeep Wrangler Sahara with almost 0 miles from Keffer. 2 months later, a small crack in the front this dealer to anyone. I purchased a brand new 2013 Jeep Wrangler Sahara with almost 0 miles from Keffer. 2 months later, a small crack in the front fender showed up- i found out that my brand new Jeep had been wrecked on Keffer's Lot and they covered it up. There was a carfax record of the damage as well. I tried to talk to the dealership and Frank Cruz and his General Manager of the dealership told me "yes it was wrecked, but they do not have to disclose anything to me" thye said it was NC law and they did not have to tell me about the damages. They offered to trade in the vehicle and offer me what it was worth without the wreck- but that price was thousands too high with interest rates higher than any competitor. This was the second vehicle I purchased from them and i will never go back. they are dishonest and untrustworthy- i even asked ho to contact the owner to talk with him and they refused to provide information. they told me i could look it up myself. More
My experience with the Keffer dealership, and more specifically Mike Maus was excellent. I was unsure about what car I wanted to purchase and was given all the information without pressure to buy whil specifically Mike Maus was excellent. I was unsure about what car I wanted to purchase and was given all the information without pressure to buy while I took time to make my decision. I highly recommend the dealership to others looking for a great car. I love my new Dodge Charger!! More
Was very interested in the new Jeep Grand Cherokee but was not excited about having to go through the car buying process. Chris Preston at Keffer Jeep was very knowledgeable and patient. Several nights was not excited about having to go through the car buying process. Chris Preston at Keffer Jeep was very knowledgeable and patient. Several nights we even exchanged numurous emails while trying to decide upon which Jeep model best suited my needs. He gets a "10" in my book for all around professionalism! Keffer provided me with a very fair price and what I thought to be terrific trade-in value for my Toyota 4-Runner. I have had my Jeep for a week now and I absolutely love everything about it. I would definitely recommend to my friends and family to go see Chris Preston at Keffer Jeep and buy themselves a new Jeep Grand Cherokee! More